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Reviews of Motel 6 Azle, TX

2 out of 5
Motel 6 Azle, TX
624 Boyd Rd, Azle, TX

Reviews

5.4
Rating 10 - Excellent. 26 out of 221 reviews" "
Rating 8 - Good. 46 out of 221 reviews" "
Rating 6 - Okay. 45 out of 221 reviews" "
Rating 4 - Poor. 36 out of 221 reviews" "
Rating 2 - Terrible. 68 out of 221 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
my non-smoking room smelled like a dirty ash try when i walked in and my bed cover had cigarette burns on it in multiple spots. There was no water pressure or hot water for that matter, the shower also had multiple layers of paint over black mold. I left the motel and drove 20 minutes up the road to a much better hotel and did not return. On the way out I saw people doing what looked like drugs in the parking lot. 10/10 will not stay here again.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Robert,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Jacki

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had Zero hot water for 4 days! Was very noisy and disruptive with people coming and going at all hours of the night and others were there that didn't even stay filling up the parking spaces 8 to be exact with 30ft horse trailers. Had to walk the whole length of the building to just get to my room! I will not be staying there again! I caught a cold from the room heater being poor quality and having no hot water while being 20 degrees outside. My daughter felt very unsafe with the drug dealers being right outside the room smoking substances and blairing loud disruptive music.
Stayed 3 nights in Dec 2023
Response from Nancy Y. on 23 Jan 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Marcee

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, not even warm water, roaches in the room, no shampoo, soap, outlets didn't work... Straight up trash. It was late, we needed a place and for a $90 price tag you would think it would be way better quality
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. We enjoyed our stay. We were surprised that the coffee wasn't suerved until 8:30. We are early risers snd missed our morning coffee.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Marcia

Disliked: Amenities
The room was clean and the bathroom was clean. The TV worked, plenty of stations to watch. Main complaint was a neighbor trying to sing and Big Foot above us. Around two a.m. everything calmed down. The price was fine for what you get.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

cristal

Travelled with family, Travelled with family and small children
Disliked: Amenities
Overall good, just missing a few things. There was no irons or hair dryers available in the rooms
Stayed 4 nights in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Sara

Stayed 1 night in Nov 2023

4/10 Poor

Misty

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Brook

Disliked: Cleanliness, amenities, property conditions & facilities
Cigarette burns in the comforter, no shampoo and conditioner stuff. Heard staff talking all night, and my room was next to the housekeeping area. People outside talking super loud and no real consideration for others.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Brook,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Overnight stay
Floors could have been cleaner and the sink is way too high for short people.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Andrew

Stayed 1 night in Oct 2023

6/10 Okay

bolivar

Good location, rooms need more furniture
Stayed 4 nights in Sep 2023

6/10 Okay

bolivar

needs to improve several things
Stayed 1 night in Oct 2023

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
only one in Azle tx not far from my sisters house
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Deborah,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Polly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was dirty and smelled of smoke.. We had stayed here about 10 years ago and it wasn't much then - but now it is simply terrible !! Won't stay here again...
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Terry

Stayed 1 night in Aug 2023

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Scott A.

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very pleasant and the room/bathroom was kept clean and tidy. It may be the norm these days but, I missed having an iron, ironing board, coffee service and shampoo...but, I managed to survive. I'll stay there again the next time in Azle.
Stayed 3 nights in May 2023
Response from Nancy Y. on 15 Jun 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

jeff

Travelled with partner
Liked: Cleanliness
The room stayed nice and cool and the bed was comfortable
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 13 Jul 2022
Hi Jeff, Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

6/10 Okay

Gene

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on 13 Jul 2022
Hi Gene, Thank you for positively rating your stay! Lilith #Team6

6/10 Okay

El

Travelled with family
Disliked: Amenities, property conditions & facilities
No boat parking. A surprise $50 deposit I’m still waiting on to be returned. A lot of middle of the night yelling in the parking lot.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 13 Jul 2022
Hi El, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

4/10 Poor

Kaye

Disliked: Amenities
Stayed 1 night in May 2022

4/10 Poor

doreen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was yucky. Dirty bedspreads, remote with brown crust on it. Dead bugs on window sill. Just felt gross
Stayed 1 night in May 2022
Response from Brand Experience Team on 13 Jul 2022
Hi Doreen, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Meh
Disappointing that there were no toiletries or hair drier. Worse than disappointing that there was an extra charge for having used hotels.com and I wasn’t told about it when booking.
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on 2 Jun 2022
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Thomas

Stayed 1 night in Apr 2022
Response from Brand Experience Team on 2 Jun 2022
Hi Thomas, Thank you for the perfect rating!! Maz K. #Team6

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 2 Jun 2022
Hi Steven, Thank you for positively rating your stay!! Maz K. #Team6

2/10 Terrible

tarrah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the place had bed bugs and we did not stay.my son was shared twice for his rooms
Stayed 3 nights in Apr 2022
Response from Brand Experience Team on 2 Jun 2022
Hi Tarrah, We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us. Maz K. #Team6

6/10 Okay

Theresa

Stayed 2 nights in Apr 2022
Response from Brand Experience Team on 2 Jun 2022
Hi Theresa, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 Poor

Adriana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There isn’t much good to say. Other than we weren’t disturbed at all and there are several fast food joints around the area also Walmart and Albertsons are located just across the street.Very pricy for rooms that are not at their best and have roches. Only reason I stayed was because it was the closest hotel to my sister and we would only be there to sleep. Next time I will make the extra 30 min drive to stay at a nicer place.
Stayed 4 nights in Mar 2022
Response from Nancy Y. on 4 Apr 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

8/10 Good

Herman

Business traveller
Liked: Room comfort
When I checked in they required a $50.00 deposit When I checked out I asked for it back & he said not until after the room was cleaned I probably will not use Motel 6 again
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 24 Mar 2022
Hi Herman, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Randi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
New and very clean
Looks brand new. Everything was in working order. Motel 6 generally provides more cheaply made, less comfortable beds than other budget hotels, and this one was no exception. But it served our purposes for one night.
Stayed 1 night in Mar 2022
Response from Brand Experience Team on 24 Mar 2022
Hi Randi, Thank you for positively rating your stay! Lilith #Team6

2/10 Terrible

Dylan

Stayed 3 nights in Mar 2022

10/10 Excellent

Gail

Stayed 1 night in Jun 2021

4/10 Poor

Karen

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RUN! Run far way! Room has not been properly cleaned in months, at best. Last guests food was still thefridge. Dirt was swept into corners. Beds were old, uncomfortable spring mattresses. Was not worth the money charged. Had it not been so late when i checked in we would have gone the extra 20 miles to stay elsewhere. Wish i had something good to say. Couldnt get out of there fast enough.
Stayed 1 night in Jan 2022
Response from Brand Experience Team on 24 Mar 2022
Hi Karen, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was terrible people very unfriendly my room was not very clean there was lots of noise and the police showed up at one point and they have yet to return my $50 deposit and believe me they have no reason to keep it!
Stayed 1 night in Dec 2021
Response from Brand Experience Team on 24 Mar 2022
Hi Kathleen, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Poor

Dr. Michael

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Although the room was nice, I was very disappointed that I had to pay an unexpected 50.00 additional deposit. I have never had to pay a deposit at a motel 6. Although it will be returned, it will take 3-5 business days for it to be returned to my debit card. Very disappointed and frustrated about this. It should have been noted up front. I would not have stayed here.
Stayed 1 night in Dec 2021
Response from Brand Experience Team on 24 Mar 2022
Hi Michael, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith #Team6

2/10 Terrible

Amber, Fort worth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude and unprofessional
Stayed 4 nights in Dec 2021
Response from Brand Experience Team on 27 Dec 2021
Hi Amber, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 Terrible

Amber, Fort worth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude and unprofessional
Stayed 4 nights in Dec 2021

2/10 Terrible

Patricia, Round Rock

Disliked: Cleanliness, amenities, property conditions & facilities
The first room I had a bathroom sink that would not drain. They moved me next door to a poorly cleaned room with a fake fingernail in the nightstand drawer, goop on the floor and animal paw prints on the floor. I was afraid to walk on the floor. It was loud, the next door door squeaked loudly and the tenants of that room were opening and closing it all night.
Stayed 1 night in Dec 2021
Response from Brand Experience Team on 27 Dec 2021
Hi Patricia, We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

chyna

Travelled with partner
Disliked: Cleanliness, amenities
The place was dirty, and tiles were coming lose. You could see very well where they did a bad jobin patching the holes in the doors and walls.
Stayed 4 nights in Oct 2021
Response from Brand Experience Team on 27 Dec 2021
Hi Chyna, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Disappointing
Towels on floor in office entry way, check in rep was pleasant, gross chair just outside of office, stairwells and sidewalks very dirty and gross. Room was just ok, zero amenities (shampoo/dryer/etc), paper stuffed in fixture holes above sink. Only place to stay, sufficient at best. Oh, the group of people hanging out smoking (now we know what chair was for), uninviting. Will avoid staying here again if we can help it.
Stayed 3 nights in Oct 2021
Response from Brand Experience Team on 27 Dec 2021
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor room conditions very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worn down rusty hand rails. Graffiti on steps.. barhroom had rust, fridge was dirty, all and all it was worst money i have ever spent on a hotel and will never stay in a motel 6 ever again
Stayed 1 night in Oct 2021
Response from Brand Experience Team on 27 Dec 2021
Hi John, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Doug

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight trip to the area. Worked out fine, no issues, no problems. Place was clean and convenient. The only complaint would be that the mattress needs to be replaced - it "bottomed out" when you sat or laid down on it.
Stayed 1 night in Sep 2021
Response from Brand Experience Team on 27 Dec 2021
Hi Doug, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2021