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Reviews of HILLS FARM STAYS

4 out of 5
HILLS FARM STAYS
Hills Farm, Whitford Road, Kilmington, Axminster, England

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 68 reviews" "
Rating 8 - Good. 23 out of 68 reviews" "
Rating 6 - Okay. 7 out of 68 reviews" "
Rating 4 - Poor. 4 out of 68 reviews" "
Rating 2 - Terrible. 4 out of 68 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

kiran

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in suite, facilities fine but was one of the warmest weeks of the year and the room had only a small opening skylight. There was a floor fan but still stifling. That the only criticism - staff friendly and went the extra mile. Nice relaxed stay apart from the stifling room temperature. If not so hot would have been five stars.
Stayed 2 nights in Sep 2023

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and it was nice to have separate bedrooms and a fully stocked kitchen with big refrigerator. Grounds are beautiful and it was a quick drive down to Lyme Regis where we spent quite a bit of time enjoying the coast.

10/10 Excellent

Richard

Stayed 1 night in Jun 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
A few converted barns in the middle of a working farm. Still run by the farmers. A luxury apartment was awful. Stains on the floor and mattresses. Cobwebs and dust everywhere. For £250 a night. AVOID!!
Stayed 2 nights in May 2023

10/10 Excellent

ebi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hideaway break
It was amazing. Very friendly and accommodating staff. Lovely surroundings
Stayed 1 night in Mar 2023

8/10 Good

Archie

Stayed 1 night in Feb 2023

10/10 Excellent

Richard A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

T

Stayed 1 night in Jul 2022

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, accommodation was super and food really tasty. If you are staying for just one night bring toiletries and milk etc for making a hot drink as neither are provided.
Stayed 1 night in Jul 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cranberries Hideaway is a hidden gem in the heart of the countryside, and a stones throw from Lyme Regis. The owner is the nicest man, super helpful and accommodating. The rooms were beautifully decorated and spotlessly clean. Would definitely recommend this B&B which also offers self catering too.
Stayed 2 nights in Jul 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fantastic place for our overnight stay. Polite, courteous and professional staff. Lovely location with view of Axe valley, conveniently located near Lyme Regis. Will definitely return.
Stayed 1 night in Jul 2022

10/10 Excellent

Elizabeth

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was super nice and helpful, beautiful property with sparkling rooms!
Stayed 2 nights in Jan 2022

10/10 Excellent

Paul

Stayed 3 nights in Nov 2021

10/10 Excellent

kevin

Stayed 2 nights in Sep 2021

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend
Beautiful accommodation and location. Would highly recommend.
Stayed 1 night in Sep 2021

6/10 Okay

Ben

Liked: Room comfort
Comfortable but lacking atmosphere
Bed was very comfortable, hot tub was a bit scummy, food was good, neighbours were noisy, service was vacant and local area is always closed
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Wouldn’t describe as a hotel and spa, rather b&b
Not a typical hotel and spa having done many luxury stays. This is more informal and would perhaps be better advertised as a b&b as a more accurate description. Hotels tend to make the beds everyday and replenish the bedroom with water and tea etc, and the spa’s are highly luxurious. This wasn’t the case and is more basic, e.g polycotton sheets, ageing off white towels, lumpy pillows, marked carpets, not quite the high end or high quality expected from what they advertise it to be, however once we got past the this is was nice a break. The communication on check in wasn’t grand and we found things a bit disorganised amongst the staff but I found that if you asked for things the staff would happily help. The spa is a nice add on but if you’re going with the intention of a luxurious spa you might be a tad disappointed. All in all, nice place if looking for a down to earth place and plan to spend more time out and about rather than in a spa setting.
Stayed 2 nights in Aug 2021

4/10 Poor

Haley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
On arriving at cranberries hideaway it looks beautiful and luxurious. When you enter your cottage it is definitely not luxurious. Cobwebs and dust. Nothing matches. The old brown leather sofa was worn, the sofa cushions and curtains smelt horrific, like old stale chip fat. My husband phoned and arranged some extras as it was my birthday the day of arrival. For £60 we got a bottle of prosecco and some fake stained rose petals on the bed..... FOR £60!!!!!!! The cranberries host weddings so dread to think how many beds those petals have been on. Very tacky. Obviously i asked for my money back and to be fair it was put back in my bank in a matter of hours with a text stating we could keep the prosecco as a token of good gesture. The customer service is none existant as well as the house keeping. We didnt have our towels or bedding changed in 4 nights. For £225 a night we expected a lot more luxury. On a slightly more positive note, lyme regis beach is 15 minutes drive, be prepared to fight for parking and book ahead if eating out in the evening. Would definitely not stay again.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall was a really good stay! A few cobwebs and damaged light fittings in our room which could have been sorted prior to our arrival. Also a few minor touches like tea/coffee in the room would have been nice
Stayed 1 night in Aug 2021

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Phil

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The property was lovely, in a nice quiet area. The accommodation was ideal for us, but if I’m being very honest, the bathrooms needed tidying up.
Stayed 1 night in Jun 2021

8/10 Good

Vincenzo

Stayed 1 night in Jun 2021

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place with great staff.
Stayed 4 nights in May 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic short break
Fantastic hosts. Great amenities. Beautiful location. Highly recommended. Super-fast internet
Stayed 2 nights in Dec 2020

8/10 Good

WILLIAM

Stayed 2 nights in Sep 2020

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff great visit.
Stayed 1 night in Sep 2020

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, great people and great rooms.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely countryside and relatively close to some good beaches
Stayed 6 nights in Aug 2020

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a Devon stay
Really lovely barn conversion with all the facilities needed for a relaxing family break. Ideally located for Seaton, Sidmouth and Lyme Regis - all a maximum of 25 mins drive.
Stayed 3 nights in Aug 2020

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Clean and tidy.
Stayed 1 night in Jul 2020

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay for a 40th birthday party
We stayed in the Musgrave room which was very large, well laid out and modern. There was a free standing bath in the room as well as a full shower room. Facilities included a small fridge, tea, coffee and kettle plus a coffee pod machine. The only criticism would be that the heating was not already on which when this was a February stay meant the room was on the cold side.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Leonie, Redruth

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Terrible flat pillows Soft mattress Cold tap doesn’t work No kettle or selection of tea bags etc Bath in room just for show as when you run the water it goes on the floor TV so far away from the bed you can see it Noisy you can here the people walking around upstairs
Stayed 2 nights in Aug 2019

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities
The location is lovely. Poor signage onsite meant it was hard to navigate. Nice room, but damage to some furniture. Lovely bathroom. Never anyone in reception. Failed to return an item left in the room, requested just 2 days after our departure. Customer service is very poor, non-responsive to some emails and pretty rude.
Stayed 1 night in Jun 2019

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities, room comfort
Dorset break
Nice accommodation but perhaps needed a little TLC. No information given on arrival. For instance didn’t know when the restaurant was open and no menu in the room, went to River Cottage cafe in Axminster for breakfast instead.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Ok accommodation. But reception felt more like an office than a welcoming to our stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Beth, The Lakes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but sweet
It was good to find somewhere like this that could be booked for just one night and was dog friendly.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend break
Probably the nicest place in the area having seen a few others. Went up for a wedding. Very clean and friendly staff when they could be found. Fridge in room made loud noises all night which was bad for a light sleeper but overall a very nice place.
Stayed 2 nights in Jun 2018

4/10 Poor

Rosie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not even a little bit “Luxury”.
This place has a long way to go before it can call itself “luxury”. From filthy blinds that don’t fully cover the windows (including on that was off its rail so you couldn’t open it even if you wanted to!) to a falsely advertised restaurant, this totally did not warrant the £250 we spent for two nights in the middle of June 2018. There was no record of the massage I’d booked even though I had conformations and the response to me questioning this was met with “I dunno...that’s bizarre”. It was like trying to talk to a wall. Online, the restaurant promises local produce and a good looking menu, in reality, it was two pages of badly photocopied white paper with just one vegetarian option and non of the nice steak options listed online. The kitchen were nice enough to make me a mac and cheese portion from the children’s menu, as a large portion. This was listed as a “four cheese mac and cheese” but tasted more like Heinz from a tin. There were chipped plates in the cupboard and all the glasses were dirty, there were signs everywhere telling us to recycle but no separate bins to do so. It feels like I’m a few years, with a lot of work, this could live up to it’s “luxury hideaway” promise. Certainly not right now though.
Stayed 2 nights in Jun 2018

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hayloft at the Cranberries Hideaway
Really pleased with our stay! The Cranberries is a really pleasant new development, everything was nicely furnished, clean and very comfortable. We (2 adults, 2 young children) stayed in the Hayloft - I think the pictures on the website need updating, as it doesn't do justice to the reality.
Stayed 2 nights in Mar 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short notice business trip - very good
Stayed 1 night in Jan 2018