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Mercure Avignon Gare TGV (Opening December 2020)

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Mercure Avignon Gare TGV (Opening December 2020)

Mercure Avignon Gare TGV (Opening December 2020)

3 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationAlpilles19 min drive
  • AirportAvignon (AVN-Caumont)20 min drive
  • Popular LocationChapel Saint Gabriel of Tarascon21 min drive
  • Popular LocationCastle of Chateauneuf-du-Pape35 min drive

Choose dates to view prices

About this area

Avignon

Located in Avignon, Mercure Avignon Gare TGV (Opening December 2020) is near a train station. Collection Lambert and Musee du Petit Palais are cultural highlights, and some of the area's notable landmarks include Place de l'Horloge and Pont Saint-Bénézet. Travelling with kids? Don't miss Spirou Provence Park and WAVE ISLAND.
Popular Location

What's nearby

  • Collection Lambert - 8 min drive
  • Avignon Festival - 9 min drive
  • Alpilles - 19 min drive
  • Chapel Saint Gabriel of Tarascon - 21 min drive
  • Castle of Chateauneuf-du-Pape - 35 min drive

Getting around

  • Avignon TGV Station - 11 min walk
  • Avignon (AVN-Caumont) - 12 min drive

Restaurants

  • LES GUSTAVES — 1 min walk
  • LE CAFE — 1 min walk
  • Le Colonial - 6 min drive
  • Le Molière - 7 min drive
  • Ginette & Marcel - 7 min drive

About this property

Mercure Avignon Gare TGV (Opening December 2020)

Family-friendly hotel with restaurant and indoor pool
A restaurant, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 115 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find coffee makers and free bottled water.
Mercure Avignon Gare TGV (Opening December 2020) offers 115 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (1615 square feet)
  • Meeting rooms 9

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 5 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per stay

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Pet fee: EUR 15 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Avignon
Kyriad Avignon Courtine Gare
Kyriad Courtine Gare
Kyriad Courtine Gare Hotel
Kyriad Courtine Gare Hotel Avignon
Kyriad Avignon Courtine Gare Hotel
Kyriad Avignon Courtine Gare Tgv Hotel Avignon
Kyriad Avignon Courtine Gare
Mercure Avignon Gare TGV (Opening December 2020) Hotel
Mercure Avignon Gare TGV (Opening December 2020) Avignon
Mercure Avignon Gare TGV (Opening December 2020) Hotel Avignon

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 108 out of 456 reviews
5 - Excellent 24%
Rating 4 - Good. 229 out of 456 reviews
4 - Good 50%
Rating 3 - Okay. 84 out of 456 reviews
3 - Okay 18%
Rating 2 - Poor. 23 out of 456 reviews
2 - Poor 5%
Rating 1 - Terrible. 12 out of 456 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the outskirts, but still worth considering
First the bad news - The hotel is some distance from Avignon City Centre, though easily walkable from the TGV station. Now the good news, the room was clean and the beds comfortable with plenty of power points, a good shower and a fridge and kettle. There's a half hourly bus at EUR1.40 running until around 9:30PM to the Porte de l'Oulle from which it is possible to transfer (free) to e.g. the central station (Avignon Poste bus station is just across the road) or to Villeneuve. Given what we paid for the room, the cost of the bus fare was easily recouped. If you are willing to take the bus or have a car (the hotel has a car park), this is a practicable alternative to a city centre hotel.
Stayed 5 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean at all.
Worst hotel that I ever stay. restroom light is not working. Room was not ready we were there after 3:00 pm. Furniture are all worn out and the most unbearable thing is the carpet is super dirty. You can clearly see all the marks.
Stayed 1 night in Aug 2019

3/5 Okay

Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
It’s hotels.com i WANT TO CRITIQUE AND TALK TO - t
Stayed 1 night in Jul 2019