Ratings based on 268 verified reviews

2.4 out of 5
38% of guests recommend
2.3 Room cleanliness
3.1 Service & staff
2.3 Room comfort
2.1 Hotel condition
Expedia-verified reviews
1 out of 5
by a verified traveller from Fife Scotland

Posted 03-Jan-2019
Hotel is in an excellent location, I had used the Hotel for lunch some years ago when it was excellent. the Hotel is owned by Bellhaven Brewery but is leased out the, the lease holder was the only member of staff. nobody can run a Hotel successfully single handed!
1 out of 5
by a verified traveller from Gatehouse of fleet dg7 2ep

Posted 29-Dec-2018
Have tried to contact you about the aborted stay at this place , could not stay in it , it was filthy don't know when it was last cleaned the toilet seat hat faeces on it . Carpet black , bed mattress on existent it was so old and thin. Really uninhabitable take off your books immediately . Want a full refund Asap as didn't spend 10 min there. Had to fined new accommodation very difficult and stressful.
3 out of 5
by a verified traveller

Posted 15-Nov-2018 on Hotels
Staff were very helpful. Rooms need decorated and some TLC.
1 out of 5
by a verified traveller

Posted 07-Nov-2018 on Ebookers
The worst hotel I have ever seen. Dirty and in an horrible condition.
1 out of 5
by a verified traveller from Queenzburn

Posted 06-Nov-2018
Very disappointed the hotel was not open until 4pm in the afternoon, the entrance was very untidy and needed a good clean, the tables had not been cleaned also the wallpaper was coming off the walls in the bedroom i just couldn't stay there .
3 out of 5
by a verified traveller

Worth it for breakfast.

Posted 01-Nov-2018 on Hotels
Hotel was worth the money I paid for one night and the breakfast was the highlight.
1 out of 5
by a verified traveller

Posted 22-Oct-2018
Words could not describe this place .. filthy!! Smell of dampness .. decor was terrible .. a blind man could h
1 out of 5
by a verified traveller

Posted 19-Oct-2018 on Hotels
Grim
1 out of 5
by a verified traveller

Posted 18-Oct-2018 on Ebookers
The room was horrible it was painted a dark red very badly the bathroom was damp and mouldy . The only good thing was the breakfast
2 out of 5
by a verified traveller

should be called we don't care Inn!!

Posted 08-Oct-2018 on Hotels
Stayed 1 night, room in terrible condition and decor!!!, toilet seat falling off, bathroom door not closing behind units filthy, paintwork hilarious!, holes everywhere.Breakfast inedible, (i'm not a fussy eater!) .