Nice hotel room
Nice hotel room, but TV didn't work. When I mentioned it to hotel person and desk, they didn't seem very concerned. This made my stay very restless. I would not stay in this hotel again, especially since there is no concern to my comfort during my stay. I should receive a discount and offered another night stay, or even offered a rain check for a different night stay of my chosing.
Comment from Hotel Management
24-Jan-2018 by Albert, Hotel Management
Good day. I do sincerely apologize for your inconvenience. Our policy relating to free night stays is...you would need to inform us of the issue, give us an opportunity to fix or resolve the issue, and when that fails--we offer some form of compensation up to a free night stay. Because your entry was submitted anonymously, we can not investigate the issue beyond this complaint.