Ratings based on 344 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from Cedar park

Posted 15-Jan-2018
Heater didnt work. it was freezing even after all the blakets we had we were still cold hope i could get some free stay for the problem that i had
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 04-Jan-2018
Cedar Park is a fantastic place to stay outside of the Austin area! Great service, location and fun stuff to do!
Comment from Hotel Management
05-Jan-2018 by Abi, Hotel Management
We highly value our guests and our team is glad that we met your expectations. Come back and stay with us again in your future trips. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveller from houston

Clean, convenient hotel

Posted 28-Dec-2017
Easy to locate hotel in convenient area. Good and secure parking available. Pet friendly rooms available. Staff was very efficient and helpful. Rooms clean - we especially like increased use of ceramic tile floors that offer increased cleanliness
Comment from Hotel Management
28-Dec-2017 by Albert, Hotel Management
Thank you so much for your wonderful comments. Please come back and stay with us whenever you are in town.
4 out of 5
Recommended
for Everyone
by A verified traveller from houston texas

Nice place to stay

Posted 24-Dec-2017
Friendly staff and a nice hotel. Clean comfortable room. Pet friendly at NO extra cost.
Comment from Hotel Management
26-Dec-2017 by Abi, Hotel Management
Our team is glad that you enjoyed your stay with us. We are looking forward in seeing you again in your future trips in Austin.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2017
Check in was easy and the staff was very polite. The room was clean and comfortable. Breakfast was delicious and the check out process was very easy. We had no problems during our stay.
Comment from Hotel Management
23-Dec-2017 by Abi, Hotel Management
Our team is glad to know that we satisfy your expectations and had no problems during your stay. We always value and want our guests to feel home and comfortable. Please see and stay with us in your future trips in Austin area.
5 out of 5
Recommended
for Everyone
by A verified traveller from galveston, tx

Nice

Posted 11-Dec-2017
The hotel was great. Rooms were really clean, staff was great and the breakfast was great.
Comment from Hotel Management
12-Dec-2017 by Vera, Hotel Management
Charles: Thank you for taking the time to let us know about your stay. We appreciate your kind words.
4 out of 5
Recommended
for Everyone
by A verified traveller from austin texas

Nice location and neighborhood

Posted 01-Dec-2017
Good location. Good experience Location excellent neighborhood
Comment from Hotel Management
05-Dec-2017 by Albert, Hotel Management
Thank you! We are so glad that you enjoyed your stay and had a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cedar Park Texas

Casting Crowns concert

Posted 01-Dec-2017
The hotel is really nice and the staff is super friendly
Comment from Hotel Management
10-Jan-2018 by Albert, Hotel Management
Thank you! Please come back and see us again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, Tx

Best stay I've had all year!

Posted 23-Nov-2017
Pros: Everything as noted above.
Cons: The lighting, being LED, is a stark white. It does wash everything out. Also, the light in the bathroom really didn't put a lot of light on the sink.
Location: Love the area. The entrance is a bit inconvenient but not in light of the service at the hotel.
What a pleasure to find a place where service is not dead! The moment I walked through the door I knew this was going to be a good experience. It was reminiscent of days gone by, when the Marriott chain was pulling up on the platform of excellent service. An instant greeting as the doors opened, even with other guests at the front desk. An hour early for check-in not one negative comment or implication of being inconvenienced by letting me get my room. My packet was completely predone! Only had to initial and sign the regular stuff. A verbal connection that I would be contacted by text in fifteen minutes to see if my room was okay and if there was anything lacking. The room was ready, clean, well done. Fifteen minutes later, a text. A few minutes after that, a quick survey. Greetings in and out of the hotel. Great check out. My go to hotel when I am in the Cedar Park area!
Comment from Hotel Management
27-Nov-2017 by Vera, Hotel Management
Thank you for taking the time to tell us how we are doing. Your kind words are very appreciative. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ft. Worth, TX

Nice Hotel, Convenient location

Posted 19-Nov-2017
Pros: This hotel was very convenient to our planned activities.
Cons: The shower head in our room needed to be cleaned.
Location: The Hotel was near a junction of 2 major highways and easy to access. It was about 5 miles from the venue of our family's important celebration, great
The check-in was convenient which I appreciated but I would liked to have had a newspaper and there were none available at check-in or even the next morning. Our room was clean with clean and plentiful linens in the bathroom. The king size bed was comfortable with 5 pillows on it. The temperature of the room was comfortable and we appreciated that we heard no noise from guests on either side of our room. Parking was convenient. The breakfast served was much better than we expected: a good variety of foods and drinks - all fresh and tasty and replenished often. Kudos to our "chef".
Comment from Hotel Management
27-Nov-2017 by Vera, Hotel Management
Thank you for taking the time to let us know how your stay was. Your kind words are appreciated.