Property amenity
Check availability

Reviews of Four Seasons Hotel Austin

5 out of 5
Four Seasons Hotel Austin
98 San Jacinto Blvd, Austin, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 270 reviews" "
Rating 8 - Good. 47 out of 270 reviews" "
Rating 6 - Okay. 23 out of 270 reviews" "
Rating 4 - Poor. 7 out of 270 reviews" "
Rating 2 - Terrible. 6 out of 270 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rossana G.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Four Seasons Hotel Austin on 26 Mar 2024
Thank you for spending your time with us, and for your review, Rossana!

10/10 Excellent

John, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property on at least three prior occasions. The location is about as perfect as you can get and convenient to downtown offices, dining, entertainment and the lake. The staff and service is superior. Food is great. The lobby bar overlooking the lake is spectacular. While the rooms were very clean and updated, the bathrooms were a bit small. It is unlikely that I would stay anywhere else in Austin.
Stayed 3 nights in Feb 2024
Response from Four Seasons Hotel Austin on 19 Feb 2024
John, it's our joy to be your go-to home base in Austin. We appreciate you allowing us the opportunity to share our talents and team's excellence time & time again with you while visiting. We look forward to many more moments together!

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our anniversary was an amazing experience. We got massages at the spa and enjoyed an excellent meal at Circo.
Stayed 1 night in Dec 2023
Response from Four Seasons Hotel Austin on 3 Jan 2024
Spencer, thank you so much for allowing us the opportunity to be part of such a special occasion. We are so thrilled to see it was a wonderful celebration with Ciclo & The Spa included! We look forward to more celebrations with you and your beloved.

10/10 Excellent

melissa, austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tiong-Keat

Stayed 3 nights in Dec 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was excellent as always! We always cherish our time when staying at a Four Seasons.
Stayed 2 nights in Dec 2023
Response from Four Seasons Hotel Austin on 2 Jan 2024
Thank you for the kind words, Emily! It is always a joy to have you as our guests.

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location on the river
Stayed 1 night in Nov 2023
Response from Four Seasons Hotel Austin on 17 Nov 2023
Danny, Thank you for taking the time to share your review! We're so happy that you enjoyed your time at our lakeside Hotel and appreciated the location. We look forward to having you back again soon!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Landscaping maintenance was spotty (dead plants; trees needing trimming). Dinner at Ciclo was surprisingly mediocre to bad. Our waiter was excellent, but the meal was very disappointing. My ”hickory-smoked” ribeye steak was not well trimmed leaving far too much fat that was not apparent when served. My wife’s short-rib ravioli was also rather “fatty”.
Stayed 1 night in Oct 2023
Response from Fernando Hernandez, Ciclo General Manager on 12 Oct 2023
Daniel, thank you for taking the time to share your experience. We appreciate the kind words and feedback. We are sorry to hear your meal was less than perfect as we aim to provide an exceptional dining experience for each guest. We are sorry if we fell short and hope to have the opportunity to serve you again in the future.

10/10 Excellent

Paula

Stayed 1 night in Sep 2023

10/10 Excellent

Alka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Valerie

Stayed 1 night in Mar 2023

10/10 Excellent

Brooke

Stayed 1 night in Mar 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Lauren Hamner

Stayed 1 night in Feb 2023

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely visit. Hotel service was fantastic and food was delicious!
Stayed 3 nights in Oct 2022
Response from Amalis on 17 Oct 2022
Thank you for staying at Four Seasons Austin! We are glad you enjoyed your visit, and we look forward to welcoming you back in the near future!

10/10 Excellent

Christopher, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. Dinner at Ciclo was especially good.
Stayed 2 nights in Sep 2022
Response from Amalis on 17 Oct 2022
Thank you for staying at Four Seasons Austin! We are glad you enjoyed your dinner at Ciclo, and we look forward to welcoming you back in the near future!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Kirstin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Daria, Mcallen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing and so accommodating. The hotel was located close to so many interesting restaurants and activities.
Stayed 1 night in Mar 2022

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Hotel is recently updated. Rooms are smaller but well organized. Lovely view of Lake Austin
Stayed 1 night in Jan 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
Stayed 1 night in Jan 2022

10/10 Excellent

Sheri

Stayed 2 nights in Jan 2022

10/10 Excellent

Dolores, Pearland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff. Knowledgeable and friendly. Front desk staff excellent. Joey was great to deal with at the front desk. He made my stay special!!
Stayed 1 night in Nov 2021

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived the staff was friendly and welcoming. The restaurant served me a tasty steak for my Saturday evening meal. The spa was relaxing and my therapist Liz did a fantastic job. My only complaints are that the bed could be more comfortable and the shower in my room was just average. Overall would definitely recommend.
Stayed 4 nights in Nov 2021

10/10 Excellent

Artin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Michael

Stayed 3 nights in Sep 2021

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Carin

Stayed 2 nights in Jul 2021

10/10 Excellent

Keith

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
You could notice the lack of employees. However, those who work are doing an excellent job (Valet Staff, Restaurant Staff). The front desk staff is not very friendly. Four Season Hotels are renowned for their balance of service and product quality; Austin Four Season needs improvement. There is no turndown service, and it does not ensure fresh towels in the bathroom. Overall is good but not excellent as it should be for the Brand.
Stayed 5 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is where to stay in Austin
Beautiful property in the river and the service was great and friendly
Stayed 4 nights in May 2021

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2021

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay in Austin
The staff at this hotel (valet, doorman, desk staff and food service) were superb.
Stayed 2 nights in Mar 2021

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of lady bird lake in downtown austin.
Stayed 2 nights in Dec 2020

10/10 Excellent

Korey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples night out
Super clean and newly remodeled. It was the break we needed.
Stayed 1 night in Aug 2020
Response from Rob Hagelberg on 4 Aug 2020
Thank you for taking the time to submit a review. I was pleased to hear you enjoyed your stay at the hotel and that it was a nice respite. We look forward to welcoming you back again soon!