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Reviews of Best Inn

2 out of 5
Best Inn
4324 Belair Frontage Rd, Augusta, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 75 out of 159 reviews" "
Rating 8 - Good. 38 out of 159 reviews" "
Rating 6 - Okay. 20 out of 159 reviews" "
Rating 4 - Poor. 9 out of 159 reviews" "
Rating 2 - Terrible. 17 out of 159 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Paige

Travelled with group
Disliked: Property conditions & facilities
Conveniently located for those attending the Masters. Felt relatively safe there.
Stayed 2 nights in Apr 2024

6/10 Okay

TERRESA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing like the photo Floor was sticky
Stayed 3 nights in Apr 2024

2/10 Terrible

Roderick, miami

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Excessive noise an dirty rooms
Stayed 1 night in Mar 2024

10/10 Excellent

CLAUDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay for less cost.
Stayed 1 night in Dec 2023

10/10 Excellent

Nakia

Stayed 1 night in Nov 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very great place very friendly
Stayed 1 night in Oct 2023
Response from MANAGEMENT on 16 Oct 2023
THANKS FOR YOUR BUSINESS.

8/10 Good

Edwin a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place comfortable clean access to anything
Stayed 2 nights in Sep 2023
Response from MANAGAMENT on 16 Oct 2023
THANKS FOR YOUR BUSINESS.

8/10 Good

Don

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from MANAGEMENT on 16 Oct 2023
THANKS FOR YOUR BUSINESS.

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!! Rooms were clean.
Stayed 3 nights in Jul 2023
Response from Management on 23 Jul 2023
THANKS FOR YOUR BUSINESS. HOPE SEE U AGAIN.

10/10 Excellent

Sheryl

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I arrived and hour early with my dog. I was here for a funeral and would have to wait over an hour for the room to be ready with my dog and very hot weather. Even though they were very short staffed they got a room ready for me very quickly. I appreciate it so much because I had to walk my dog outside and 90° weather. They were so very nice and got the room ready so quickly. Great staff and I would definitely stay here again.
Stayed 1 night in Jul 2023
Response from Management on 12 Jul 2023
Thank u so much for to stay with us. hope see u again

6/10 Okay

Wallace

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Lady at front desk was nice. The property is in rough condition. Wouldn’t stay there with my wife or on any weekend other than when the Masters is being held.
Stayed 2 nights in Apr 2023

8/10 Good

Billy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For a two star, it was nice but neighborhood was a bit suspect but we had no issues
Stayed 2 nights in Apr 2023

8/10 Good

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Its cheap and you get what you pay for.
Its a budget motel. Dont look around the room for issues as youll be there all night. Nice people, trying hard to please. Needs money spent but slept well, decent shower and felt safe. Good location if going to the Masters but don't expect too much. Couple of fast food joints very close by.
Stayed 2 nights in Apr 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a quick drive to Augusta National and was a good price point when comparing with some major hotel chains. Was perfect for what we needed: a clean place to sleep, nice shower and good location!
Stayed 3 nights in Apr 2023

4/10 Poor

Virginal

Stayed 2 nights in Mar 2023

8/10 Good

Bob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
An old Ramada Inn property. I was pleasantly surprised with the room. The workers there were extremely nice and even reached out to us about an item left in one of the rooms. I'd stay there again.
Stayed 1 night in Apr 2023

2/10 Terrible

Piper

Disliked: Cleanliness, property conditions & facilities
The property had poor maintenance and the room had a very strong odor of cigarettes and cannobis. The staff had an ionizer in the room immediately prior to my entry into the room, which did not fix the issue.
Stayed 1 night in Apr 2023

10/10 Excellent

Jaylen

Liked: Cleanliness, staff & service
Nice for the price point. Very pleased
Stayed 1 night in Mar 2023

2/10 Terrible

Judy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A dump this a motel
This was the worst place I have stated. Very poor conditions I will never stay there again. The cost of the room was too high for the condition of the room. I only choose it because I don't not have time to research the hotel. It's a dump.
Stayed 1 night in Feb 2023

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a business trip
Check in was very quick (paid with app) location and price were a factor in decision to booking this hotel plenty of food choices nearby. The room was a king handicap room and room was ok but bathroom was very large and clean with proper equipment to handle disabled people another big plus was it was a smoking room ( I’m a smoker).
Stayed 1 night in Jan 2023
Response from Management on 21 Jan 2023
We're really grateful and appreciate you taking the time to share your rating with us. We hope to see you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again!!
Burns in the blankets, extremely strong cigarette smell right in front of the door to a NO smoking room. You could see the light from the parking lot shining all around the door, like it didn't have a seal at all. Then two and half days later I received an email explaining that there is a $50 deposit on all non-smoking rooms. This was two and half days AFTER our reservation!!! Nothing was said when we checked in they just added it to the credit card we used to book the reservation on this app!!!
Stayed 1 night in Dec 2022

6/10 Okay

Lezlie

Liked: Cleanliness, staff & service
Fair hotel for the price. Fridge and microwave, clean. Nothing fancy
Stayed 1 night in Oct 2022
Response from Management on 2 Nov 2022
Thank you for your stay with us.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly and efficient staff. Sadly bed was hard, highway noise was loud and worse yet there was dried blood on the show curtain. On the bright side the rest of the room was very clean so this is not maids fault. I know they can do better.
Stayed 2 nights in Oct 2022

6/10 Okay

Patricia

I politely and timely asked for a refund I was sick. I could rebook for the future. I called the owners and also called Expedia and was denied. I use Expedia exclusively and expected better results because of my loyalty.
Stayed 1 night in Jul 2022

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2022
Response from Management on 24 Jul 2022
thanks for your business hope see u again.

10/10 Excellent

Steven

Stayed 1 night in Jul 2022
Response from Management on 24 Jul 2022
THANKS FOR YOUR BUSINESS. HOPE SEE U AGAIN.

8/10 Good

Jordan

Liked: Cleanliness, staff & service
The amenities here were a bit scant, and the room was a bit stale and not super clean. But the price was reasonable and the owners were kind and helpful.
Stayed 1 night in Jul 2022
Response from Management on 28 Jul 2022
THANKS FOR YOUR BUSINESS

10/10 Excellent

dawn, augusta

Liked: Cleanliness, staff & service, property conditions & facilities
frequent guest...so i love it all and miss the pool...
Stayed 3 nights in Jul 2022
Response from Managament on 24 Jul 2022
THANKS FOR YOUR BUSINESS.

10/10 Excellent

Brandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay. Just a standard room
Stayed 1 night in Jul 2022
Response from Management on 24 Jul 2022
THANKS FOR YOUR BUSINESS. HOPE SEE U AGAIN

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness
The air conditioner was terrible, they needed to have a dust mop in the room so that you could sweep the floor instead of tracking stuff all over
Stayed 3 nights in Jun 2022
Response from Management on 28 Jul 2022
THANKS FOR YOUR BUSINESS.

8/10 Good

Ronald

Stayed 1 night in Jun 2022
Response from Managament on 25 Jul 2022
THANKS FOR YOUR BUSINESS. HOPE SEE U AGAIN.

8/10 Good

Curtis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I did not like the towels
Stayed 4 nights in Jun 2022
Response from Management on 28 Jul 2022
THANKS FOR YOUE BUSINESS

10/10 Excellent

Marta

Stayed 2 nights in Jun 2022

10/10 Excellent

Michael

Stayed 1 night in Jun 2022

10/10 Excellent

Kevin M

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2022

10/10 Excellent

Ervin

Stayed 1 night in May 2022
Response from Management on 14 Jun 2022
Thanks for your business. see u again.

8/10 Good

Curtis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the view next door (Industrial)
Stayed 1 night in May 2022

10/10 Excellent

Jason

Stayed 1 night in May 2022
Response from Management on 24 Jul 2022
THANKS FOR YOUR BUSINESS. HOPE SEE U AGAIN.

10/10 Excellent

Shayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not A Bad Stay!
This was a one night Trip but I had a Great Time . Hotel Room was clean I didn’t see Any roaches so that’s a good thing , didn’t see anyone walking around or hanging out outside it was very quiet. AC worked perfect in the room for that Hot weather. Even the comforters and sheets looked new and the pillows, they were not saggy like most motel pillows. No complaints at this time I would definitely stay here again if I’m in the area and the price was Great
Stayed 1 night in May 2022

10/10 Excellent

Damien

Stayed 1 night in May 2022

8/10 Good

Timothy

Stayed 4 nights in May 2022

10/10 Excellent

Damien

Stayed 1 night in May 2022

10/10 Excellent

Kimberly

Stayed 1 night in May 2022

6/10 Okay

Tyler

Stayed 1 night in Apr 2022

6/10 Okay

Ashton

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The workers are friendly! But the property is old and needs to be updated, room had no carpet, beds were hard and pillows are old. The AC barley worked... but it was clean and no bugs.
Stayed 11 nights in Apr 2022

4/10 Poor

Cindy

Disliked: Staff & service, amenities
The temperature control was not consistent, no blanket, no tissues, no hair dryer, no drinking water available for purchase. There was no daily maid service but on one day of my stay, my dirty towels had been removed, not replaced, just removed. I did not have safety fears and the location was convenient
Stayed 4 nights in Apr 2022

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Good bang for ur buck
Stayed 1 night in Mar 2022