Featured Image Interior Entrance Reception Reception Reception Lobby Sitting Area Lobby Sitting Area Lobby Sitting Area Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area In-Room Amenity Bathroom Sink Bathroom Sink Gym Gym Dining Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Hotel Bar Hotel Lounge Banquet Hall Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Business Center Hotel Entrance Beach/Ocean View Beach/Ocean View City View
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Get an overview of this hotelFamily-friendly Auckland hotel in Auckland CBD, walk to Queen Street Shopping District

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Location

This family-friendly Auckland hotel is located in the entertainment district, within a 5-minute walk of Westfield Downtown Shopping Centre and Queen Street Shopping District. Sky Tower and University of Auckland are also within 15 minutes.

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking, and 24-hour room service are onsite.

Room Amenities

All 189 rooms offer wired Internet, 24-hour room service, and LCD TVs with satellite channels. Other amenities available to guests include coffee makers, free newspapers, and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and high-speed wireless Internet access is available for a surcharge. This family-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Mercure Auckland is a smoke-free property.

  • Smoke-free property 
  • Wedding services 
  • Computer station 
  • 24-hour front desk 
  • Total number of rooms - 189 
  • Number of floors - 13 
  • Breakfast available (surcharge) 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Business center 
  • Free newspapers in lobby 
  • Fitness facilities 
  • WiFi (surcharge) 
  • Babysitting or childcare 
  • Elevator/lift 
  • One meeting room 
  • Luggage storage 
  • Dry cleaning/laundry service 
  • Multilingual staff 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
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Family Friendly Amenities

  • Family Hotel  
  • Rollaway/extra beds available  
  • Babysitting or childcare  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wired internet access (29.90 NZD per 24 hours surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • LCD TV 
  • Rollaway/extra beds available 
  • Shower/tub combination 
  • Pay movies 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • Satellite TV service 
  • Wired high-speed Internet access (surcharge) 
  • Desk 
  • In-room safe 
  • Room service (24 hours) 
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Where to Eat

Buffet breakfasts are available for a surcharge.

Mercure Auckland has a restaurant on site.

24-hour room service is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: NZD 32.00 per person (approximately)
  • Fee for in-room high-speed Internet (wired): NZD 29.90 (for 24 hours, rates may vary)
  • Valet parking fee: NZD 40.00 per night
  • Deposit: NZD 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

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