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Get an overview of this hotel4-star Auckland hotel in Auckland CBD, walk to Queen Street Shopping District



Located in Auckland CBD, this hotel is within a 5-minute walk of Westfield Downtown Shopping Centre and Queen Street Shopping District. Sky Tower and University of Auckland are also within 15 minutes.

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking, and 24-hour room service are onsite.

Room Amenities

All 189 rooms offer wired Internet, 24-hour room service, and LCD TVs with satellite channels. Other amenities available to guests include coffee makers, free newspapers, and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and high-speed wireless Internet access is available for a surcharge. This business-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Mercure Auckland is a smoke-free property.

  • Smoke-free property 
  • Wedding services 
  • Computer station 
  • 24-hour front desk 
  • Total number of rooms - 189 
  • Number of floors - 13 
  • Breakfast available (surcharge) 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Business center 
  • Free newspapers in lobby 
  • Fitness facilities 
  • WiFi (surcharge) 
  • Babysitting or childcare 
  • Elevator/lift 
  • One meeting room 
  • Luggage storage 
  • Dry cleaning/laundry service 
  • Multilingual staff 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 

Family Friendly Amenities

  • Family Hotel  
  • Rollaway/extra beds available  
  • Babysitting or childcare  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wired internet access (29.90 NZD per 24 hours surcharge)

Available in some public areas: WiFi (surcharge)


Valet parking (surcharge)

Room Amenities

  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds available 
  • Shower/tub combination 
  • Pay movies 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • Satellite TV service 
  • Wired high-speed Internet access (surcharge) 
  • Desk 
  • In-room safe 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Mercure Auckland has a restaurant on site.

24-hour room service is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

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