Nice property, poor service
Brutal service. Waited over 30 minutes at 2am while only person at front desk helped one family make a late-night call to a tour operator. Given how long he was on hold, he could have easily checked me in several times over. Got to room and TV was loud and no remote to turn it off. I called the front desk and they told me to use remote. I tried again with the only remote in the room (speaker remote). Had to have someone eventually bring a TV remote so I could go to sleep. I can understand how this can be an attractive hotel option, but this was not a good experience for a late-night arrival.