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Reviews

4.3 / 5Very Good
483 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Queen Street Shopping District
    1 min walk
  • Popular Location
    Auckland Ferry Terminal
    3 min walk
  • Popular Location
    Princes Wharf
    8 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    29 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-02-25. Try updating your dates to see prices for your trip.

    About this area

    Auckland

    Located in Auckland, Grand Mercure Auckland is in the city centre and near a train station. Queen Street Shopping District and Sylvia Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Our guests love the hotel's central location.

    Popular Location

    What's nearby

    • Queen Street Shopping District - 1 min walk
    • Auckland Ferry Terminal - 3 min walk
    • Princes Wharf - 8 min walk
    • SkyCity Casino - 9 min walk
    • Sky Tower - 10 min walk

    Getting around

    • Auckland Britomart Station - 2 min walk
    • Auckland (AKL-Auckland Intl.) - 29 min drive

    About this property

    Grand Mercure Auckland

    Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service. All 207 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. 24-hour room service, minibars and hairdryers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: NZD 30 per day
    Valet parking: NZD 45 per day
    Parking height restrictions apply

    Food and drink

    Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: NZD 35 per person
    1 restaurant
    1 bar
    24-hour room service

    Things to do

    Fitness centre

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities
    Fridge

    Conveniences

    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter

    Languages spoken

    Chinese
    English
    French
    German
    Hindi
    Indonesian
    Italian
    Japanese
    Russian
    Spanish

    Business services

    Business centre
    Computer station
    Meeting rooms
    Conference centre

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Linens

    Bathroom

    Designer toiletries
    Hairdryer
    Shower
    Towels

    Entertainment

    LCD TV
    satellite channels

    Food and drink

    Coffee/tea maker
    Electric kettle
    Minibar
    Fridge

    More

    Desk
    Iron/ironing board
    Phone
    Safe
    Slippers
    4.3

    Very Good

    5 - Excellent
    258
    4 - Good
    151
    3 - Okay
    41
    2 - Mediocre
    25
    1 - Poor
    8
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.2
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Superb location, highly maintained property, very attentive staff and superb quality food.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, amenities

    I didn’t really rate the buffet breakfast .... just thought it was very average.

    Stayed 1 night in Feb 2020

    1/5

    • Disliked: Amenities, property conditions & facilities

    The room was totally inadequate. The curtains did not cover the windows. Lighting was not adequate. It was the worst room in the hotel. Breakfast was overpriced. Just feel like I was ripped off. Stayed at similar priced hotel in Sydney. That was just lovely. .....???

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Fabulous location for train & ferry services. The staff were very accommodating when our room was not ready on time.

    Stayed 1 night in Feb 2020

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