Reception

Reviews of Parkside Hotel & Apartments Auckland

Parkside Hotel & Apartments Auckland
100 Greys Ave Auckland Central, Auckland

Reviews

8.4

Very good

Rating 10 - Excellent. 121 out of 251 reviews" "
Rating 8 - Good. 84 out of 251 reviews" "
Rating 6 - Okay. 29 out of 251 reviews" "
Rating 4 - Poor. 9 out of 251 reviews" "
Rating 2 - Terrible. 8 out of 251 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet close to shops and park
Stayed 2 nights in Mar 2024

10/10 Excellent

Danae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean and the bed was comfy. Good security using the pass keys. I did wish they had the cliche hotel vending machine and ice pail - Hubby and I were both looking for a cold soda/juice. Friendly staff and lots of restaurants within walking distance. There was a pretty park area directly behind the hotel with a large playground. I would definitely look to stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely staff and decent price for the location. We only stayed a couple days, and it was a great spot to easily get to restaurants and train stations.
Stayed 2 nights in Mar 2024

8/10 Good

Flora

Liked: Cleanliness, property conditions & facilities
My I watch charger wasn’t compatible with the wall socket so I asked to borrow one. I forgot my own charger on the wall but returned theirs
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024

8/10 Good

Denise, Surrey

Liked: Amenities
Photos did not entirely match the room I stayed in. The hotel could use a bit of updating. No coffee machine in the room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Antony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vikash Kumar - Front Office Manager on 12 Mar 2024
Dear Antony,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Rangikihia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The spa bath was great. Nice and quiet.
Stayed 1 night in Mar 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Rangikihia,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mixed use building with apartments / long term stays. The room is a bit dated but generally in good condition.
Stayed 2 nights in Mar 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Marc,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and good facility and servuces
Stayed 1 night in Mar 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Wayne,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Kim, Calgary

Liked: Cleanliness, property conditions & facilities
Great location , very friendly staff ,excellent services Beautiful view of the city , next to the park Kitchenette Well equipped with cooktop, Microwave, fridge, coffee, tea and washer , dryer ….. We are very happy & wish we stay longer in this city to enjoy Mount Eden with 360 degree view is unique iin the world to visit Thank you for a great stay From Kim , Wayne and our group booking 4 rooms here
Stayed 1 night in Mar 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Kim,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel on a quiet street, very close to everything in the CBD. Lovely balcony, specious bathroom and nicely equipped kitchenette. We had everything we needed for a memorable stay in Auckland. Will be looking to book again, next time we visit here.
Stayed 4 nights in Feb 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Kristina,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here afew times now, friendly staff and very close to the city sights. Place is quiet and both times I've stayed I've had an amazing view overlooking the park.
Stayed 1 night in Feb 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Darren,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

4/10 Poor

eu

Travelled with partner
Disliked: Property conditions & facilities
Our bathroom was leaking from the room above at 2 am, big water bubble on edge of bursting, called reception couldnt get in contact, went downstairs to reception to be told they would come up and look, no one came up. Got moved to another room half a hour later to get minimal sleep, very upset with the experience
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Eu,Thank you for taking the time to give your feedback. We sincerely apologize for the inconvenience caused during your stay and we have taken your feedback into consideration to ensure this does not happen again. We look forward to welcoming you again with even better service in the future.Warm Regards,Vikash Kumar - Front Office Manager

8/10 Good

Donald, Toronto

Liked: Cleanliness, property conditions & facilities
The spa tub can be very dangerous, because there are no handholds to get in and out. If the bathroom floor is wet, there is nothing to prevent a fall.
Stayed 2 nights in Feb 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Donald,Thank you for staying at Parkside Hotel and Apartments. Your feedback has been noted and addressed to the respective department heads.We look forward to welcoming you again with even better service in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Good size room.
Stayed 3 nights in Feb 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Michelle,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Joseph,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot I a great location. They stored our luggage prior to check in!
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Dear Brittany,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
The day manager was very helpful in finding me transportation from the hotel to the airport, despite last-minute booking on my part, and during high demand.
Stayed 2 nights in Feb 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Shelley,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

6/10 Okay

Kristina

Travelled with partner
Liked: Cleanliness, amenities
Great location. Hotel needs done updating. Friendly staff.
Stayed 3 nights in Feb 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Kristina,Thank you for taking the time to give your feedback. We are pleased to hear that you liked the location and found staff friendly. Your feedback regarding updating the hotel has been noted. We look forward to welcoming you again with even better service in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely balcony that overlooked the city with a view of the sky tower. It was quiet, very spacious, lovely staff and everything worked. K road was very close which had takeaways and dairies, bottle stores etc and cafes. Queens street was a quick walk across the park and there were many Asian food options which are my favourite. Only thing that was an issue was the TV would turn on by itself on some kind of timer and display the Hotel QR code. Everything else was good
Stayed 2 nights in Feb 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Dear Darren,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable one night stay. The room showed its age with some paint chipping and older style bathroom (high step-in tub). Modest outdoor swimming pool and hot pool were a nice perk.
Stayed 1 night in Jan 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Angela,Thank you for taking the time to give your feedback. We're glad to hear that it was a good stay. We apologize for the inconvenience caused during your stay and we have taken your feedback into consideration to ensure this does not happen again. We look forward to welcoming you again with even better service in the future.Warm Regards,Vikash Kumar - Front Office Manager

4/10 Poor

Shomiya

Disliked: Cleanliness, amenities
Over priced and not what I had expected
Stayed 2 nights in Feb 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Shomiya,Thank you for choosing Parkside Hotel and Apartments. We apologies for the inconvenience caused during your stay. We hope to welcome you again in the future with better service. Warm Regards,Vikash Kumar - Front Office Manage

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Gregory,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

8/10 Good

Graeme

Stayed 1 night in Jan 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Dear Graeme,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

6/10 Okay

Nicola

Liked: Cleanliness
Clean and comfortable but poorly maintained. Our penthouse suite had lights that didn't work and all 3 blinds/ curtains were permanently shut because they were broken. We were charged extra for parking but weren't told there was a charge initially.
Stayed 1 night in Jan 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Nicola,Thank you for taking the time to give your feedback. Apologies regarding the inconvenience caused during your stay. This has been addressed to the respective department heads. We look forward to welcoming you again with even better service in the future.Warm Regards,Vikash Kumar - Front Office Manager

8/10 Good

Reni

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Kia Ora Reni,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Vikash Kumar - Front Office Manager on 10 Mar 2024
Dear Andrew,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

jozef

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Charity

Liked: Cleanliness, room comfort
A relaxing night away
Enjoyed our stay. Close to everything we needed. Park view, best size spa bath, good sized carpark. Overall an effortless process with good amenities. Had everything we needed will definitely be back.
Stayed 1 night in Dec 2023

10/10 Excellent

Steffen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

vanille

Liked: Room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mahalee Mae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was close to Myers park where you can see the sky tower and walking distance to many stores/restaurants. Staff was friendly.
Stayed 1 night in Dec 2023

8/10 Good

Dillan

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Vikash Kumar on 1 Feb 2024
Kia Ora Dillan,Thank you for taking the time to give your feedback.We look forward to welcoming you again in the future.Warm Regards,Vikash Kumar - Front Office Manager

10/10 Excellent

Cesar

Liked: Cleanliness, room comfort
Great view. Great location. Reasonably priced. Very comfortable
Stayed 7 nights in Nov 2023
Response from Elton Gomes on 17 Dec 2023
Dear Cesar,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future. Warm Regards, Elton GomesFront Office Manager

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, room comfort
Great property, but thin walls
Great stay, comfortable and clean, room worked well. My only complaint was the thin walls, on one side we had a child screaming for 3 hours in the middle of the night, and the other side there were a group of early 20 year olds who were having a party from 11pm both nights. Walls were very thin and could hear everything even with ear plugs. Luck of the draw who is next to you though. Otherwise perfect stay, and i would certainly stay there again.
Stayed 1 night in Nov 2023
Response from Elton Gomes on 17 Dec 2023
Kia Ora Louise,Thank you for choosing Parkside Hotel and Apartments. We are delighted to hear that you had an amazing time during your stay with us and we look forward to welcoming you again in the future. Warm Regards,Elton Gomes Front Office Manager

10/10 Excellent

jason

Stayed 1 night in Dec 2023
Response from Elton Gomes on 17 Dec 2023
Dear Jason,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future. Warm Regards, Elton Gomes Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfortable
Staff were pleasant. Room was comfortable. Only complaint was when I went to the desk to inform them that my room phone doesn’t work. All I got was we'll let our maintenance guy know. Never had the phone fixed and I was there for 4 days. TV kept having a popup on the screen for a password at random times? I would call down to ask to fix it but my phone didn’t work. LOL...and this is an exec room.
Stayed 2 nights in Dec 2023
Response from Elton Gomes on 17 Dec 2023
Kia Ora,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future. Warm Regards, Elton Gomes Front Office Manager

8/10 Good

Rochelle, Tauranga

Stayed 1 night in Dec 2023
Response from Elton Gomes on 11 Dec 2023
Dear Rochelle,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future. Warm Regards,Elton GomesFront Office Manager

10/10 Excellent

Chaderick

Stayed 1 night in Dec 2023

10/10 Excellent

Phaly

Liked: Cleanliness, property conditions & facilities
Clean and tidy, the view was nice loved the pool and spa pool
Stayed 1 night in Nov 2023
Response from Elton Gomes on 3 Dec 2023
Dear Phaly,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future. Warm Regards, Elton GomesFront Office Manager

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, amenities
Ideal location and practical rooms
Stayed 1 night in Nov 2023
Response from Elton Gomes on 3 Dec 2023
Dear Ryan,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future. Warm Regards, Elton GomesFront Office Manager

10/10 Excellent

Suze

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely time at this hotel and loved the pool and spa!
Stayed 1 night in Nov 2023
Response from Elton Gomes on 20 Nov 2023
Kia Ora Suze,Thank you for choosing Parkside Hotel and Apartments. We are delighted to hear that you had an amazing time during your stay with us and we look forward to welcoming you again in the future.Warm Regards, Elton Gomes Front Office Manager

10/10 Excellent

Jek

Liked: Cleanliness, amenities, property conditions & facilities
excellent stay!! will definitely recommend this!
Stayed 1 night in Nov 2023
Response from Elton Gomes on 14 Nov 2023
Dear Jek,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future. Warm Regards, Elton GomesFront Office Manager

10/10 Excellent

Jasmine

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Elton Gomes on 1 Nov 2023
Dear Jasmine,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future. Warm Regards, Elton Gomes Front Office Manager

4/10 Poor

Hayden

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Elton Gomes on 1 Nov 2023
Kia Ora Hayden,Thank you for choosing Parkside Hotel and Apartments. We apologies for the inconvenience during your stay, we will make sure to pass on your feedback to our hotel team. We hope to welcome you again in the future. Warm Regards, Elton Gomes Front Office Manager

10/10 Excellent

Jozef

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay....sometimes a bit noisy street. Very close to CBD
Stayed 1 night in Oct 2023
Response from Elton Gomes on 29 Oct 2023
Kia Ora Jozef, Thank you for choosing Parkside Hotel and Apartments. Apologies in regard to the street noise, being in central city this is a challenging one for us, but we will try to allocate you on the Park facing room next time around. We are delighted to hear that you had an amazing time during your stay with us and we look forward to welcoming you again in the future. Warm Regards,Elton GomesFront Office Manager

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very spacious and lots of parking
Stayed 1 night in Oct 2023
Response from Elton Gomes on 25 Oct 2023
Dear Rebecca,Thank you for your detailed feedback which is likely to be very useful for anyone who is considering staying with us. We are pleased that your stay was so successful, and that you had a wonderful time during your visit, we will make sure to pass on your appreciation to our housekeeping team. We hope that you will have another opportunity to visit this beautiful area and our hotel soon.Warm Regards, Elton Gomes Front Office Manager

8/10 Good

Paul

Stayed 1 night in Oct 2023
Response from Elton Gomes on 14 Nov 2023
Dear Paul,Thank you for staying at Parkside Hotel and Apartments. We are pleased to hear that you enjoyed your stay with us, our goal is to provide a genuine customer service and achieve guest satisfaction. We are happy that you have experienced it during your stay. We look forward to welcoming you again in the future. Warm Regards, Elton GomesFront Office Manager

8/10 Good

Gerard

Liked: Cleanliness
a good hotel
The Parkside is a really nice hotel and thiswas my third stay there. Unfortunately I was given a family room with two king size beds. The room was too small for the second bed, so the room was quite cramped. The hotel is only about two hundred meters from a fire station and ambulance station , so it can be a bit noisy when the sirens are bing used. The sirens are less audible from rooms away from the direction of the station.
Stayed 3 nights in Oct 2023
Response from Elton Gomes on 25 Oct 2023
Kia Ora Gerard, Thank you for choosing Parkside Hotel and Apartments. Apologies in regard to the siren noise, being in central city this is a challenging one for us, but we will try to allocate you on the Park facing room next time around. We are delighted to hear that you had an amazing time during your stay with us and we look forward to welcoming you again in the future. Warm Regards,Elton GomesFront Office Manager