We stayed for one night in the King luxury room and it was worth it. Nice, clean, beautiful view of the marina and the Sky Tower. Very spacious. The staff were very helpful.
One thing I didn't like is the bed is tooo soft and my side had a dip in the middle and the duvet was very thick and hot
Comment from Hotel Management
13 Aug 2019 by DB, Hotel Management
Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour.I'm delighted that you enjoyed our comfortable room with nice marina view and the service deliver by our ambassadors.
Please be assured the issues you have raised will be investigated thoroughly and your feedback addressed with the relevant teams accordingly, so that action is taken and the issues you faced are avoided in the future.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
With Warm Regards,
Guest Relations Manager