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Reviews of Motel 6 Opelika, AL

2.5 out of 5
Motel 6 Opelika, AL
1102 Columbus Pkwy, Opelika, AL

Reviews

4.8
Rating 10 - Excellent. 38 out of 457 reviews" "
Rating 8 - Good. 68 out of 457 reviews" "
Rating 6 - Okay. 81 out of 457 reviews" "
Rating 4 - Poor. 92 out of 457 reviews" "
Rating 2 - Terrible. 178 out of 457 reviews" "

4.8/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Norman, Lanett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Mar 2024

10/10 Excellent

Norman, Lanett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

Norman, Lanett

Travelled with family
Liked: Cleanliness, staff & service, amenities
Trash pickup
Stayed 2 nights in Mar 2024

2/10 Terrible

Harry Randy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place. No toilet paper on my room. No extra blankets available. My smoke detector is missing. A hooded man waljed padt my room and car twice, kept trying to get in a roo. Across the parking lot, fro t desk says that room is not rented. I gad to request they call the police to check on hom.
Stayed 1 night in Feb 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
TV didn't work, maintenance ne er showed up, got a new room but sink faucet didn't work, no hot water, had to use tub faucet.
Stayed 1 night in Feb 2024

6/10 Okay

Lakesha

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
They only gave us 2 wash cloths and 2 towels for a weekend stay. My reservation showed that I would have 3 kids with me. When I went to see could I get more, the front desk lady said that they had run out ! Housekeeping never came so I basically had to keep going to get tissue. The tv would cut off every time the microwave was turned on. The water had to run for at least 10 minutes to get hot. But it was a quiet and peaceful stay.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jeremiah

Disliked: Cleanliness, property conditions & facilities
Room looked like hasnt been cleaned
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Hi Jeremiah, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet-friendly!
The Motel 6 in Opelika was a good value for the money. We especially appreciated their pet-friendliness, which extended to the fact that there was no extra charge for our two Scotties. We were initially assigned a room right next to a room that also had two dogs in it, and there was barking back and forth, so we asked the front desk to be reassigned, which they did quickly and courteously. Would recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Courtney

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Loria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Dec 2023

10/10 Excellent

Kabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was amazing
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 1 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Wade

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our non-smoking room smelled like a cigar. I killed 2 roaches soon as I walked in, there were multiple dead bugs around the room. The curtains looked like there was vomit on them, the chair was destroyed and looked like it came from a dumpster. The phone was covered in dust, the radio looked like another dumpster find. We turned right around and left. This is easily the WORST motel I’ve ever stepped foot into. This place is disgusting, avoid at all cost!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 1 Dec 2023
Hi Wade, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 Terrible

Matthew

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very loud people banging on door at all hours
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 1 Dec 2023
Hi Matthew, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Andrew

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we got the mattress where thrown on the floor and there was trash everywhere
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 1 Dec 2023
Hi Andrew, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Wendi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid over $500 for 2 nights, granted it was Iron bowl weekend and that's what ridiculous. Pay that much for a POS that isn't worth 50 buck. Dirty, broken everything and no basic amenities. Disgusting and we're not 5 star type folks, we're perfectly happy in a true 3 star.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 1 Dec 2023
Hi Wendi, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 Terrible

Pamela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms have nothing but a bed and tv. No hot water. No microwave no refrigerator. Staff will give extra pillows. If you want extra towels, not getting them. Not a place for family.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 1 Dec 2023
Hi Pamela, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Kaur J.#Team6

2/10 Terrible

Jerome

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Bernardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. Quiet and people were friendly
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 1 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

6/10 Okay

K G

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water or electricity at sink counter. Faucet loose and leaked at base. NEw paint and floor but edges had NOT been cleaned/repaired. Frig buzzed every 10 seconds but wasn't cold . Furniture old, used, and obviously 3rd hand. KEEP WORKING ON THIS PROPERTY!!!!
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 28 Nov 2023
Hi K G, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
Horrible so unclean we had to change hotels
Stayed 2 nights in Nov 2023

4/10 Poor

Albert

Stayed 1 night in Nov 2023

10/10 Excellent

Teresa J

Liked: Staff & service
Heartfelt gratitude for a place to sleep, and being pet friendly! We brought our own bedding as I have issues.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 28 Nov 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, dirty, smelli, unsavory area. We wanted to check out early and were not allowed the opportunity. Nonsmoking room smelled like smoke.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 28 Nov 2023
Hi Charles, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

katarina

Disliked: Cleanliness, property conditions & facilities
It was nasty
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 21 Nov 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Nyla

Stayed 1 night in Nov 2023

4/10 Poor

Ladarien

Stayed 1 night in Oct 2023

2/10 Terrible

Aubrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were given wasn’t clean - it had trash on the floor, the bed was unmade and the was old food on the desk. The second room had no soap, no hot water and the bed was sagging severely enough to be called broken.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 7 Nov 2023
Hi Aubrey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Frank

Disliked: Cleanliness, property conditions & facilities
Facility is terrible
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 7 Nov 2023
Hi Frank, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Tom

Disliked: Cleanliness, amenities, property conditions & facilities
Mattress sagged, sheets had marks on them Looked like mold on shower curtain Bugs under desk Room had stale smoke odor
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Tom, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross and overpriced
The room was disgusting. The microwave did not work, the sink was leaking, the bed was absolutely terrible the most uncomfortable thing I’ve ever slept on. It was absolutely insane for the price we had to pay. Totally disgusted do not stay in this hotel
Stayed 1 night in Oct 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is lipstick on a pig. Nice new paint job outside, BUT the rooms are dirty, and the bed sheets aren't clean, thread bear, holes, stains, and downright disgusting. No hot water, barely warm even after several minutes of running the water. Tissue paper is so thin it breaks apart on touch. Absolutely overpriced for this filthiness.
Response from Brand Experience Team on 31 Oct 2023
Hi Kevin, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches, broken furniture, moldy, food everywhere, no working lights in bathroom, splatters that looked suspiciously like blood on a broken dresser, feces on bathroom wall, and strong smell of natural gas leak outside room. Sketchy men all around late at night. Scary. Disgusting. A health and safety hazard.
Stayed 1 night in Oct 2023

2/10 Terrible

DeMario

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLEASE READ THE REVIEWS! ESPECIALLY THE BAD ONES
The room was filthy! The bathroom was filthy! The sheets were filthy! It stunk!!!!
Stayed 1 night in Oct 2023

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The mattress and pillows was so nasty but didn’t have a choice but to stay there for the night due being in a wreck
Stayed 1 night in Oct 2023

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
JUST DON’T!!!!
DO NOT STAY!!!! It was a Auburn game weekend so rates were high everywhere so we picked this place. Roaches, brown water with different material in it, hair all over the bathroom and tub, and hair on the beds. Absolutely disgusting. I told them they should be pure ashamed. I wouldn’t even pay 20 bucks to stay here. Just awful. Nothing good about this place l. The beds were really hard too but that was the least of the problems.
Stayed 1 night in Oct 2023

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly the worst hotel on the planet. Checked in with my wife and kids after an Auburn game. Room smelled like Snoop Dog just had an album release there. No toilet paper for my kid that had been sitting on a deuce for the last few hours. Room had not been cleaned. Bars of used soap in the middle of shower. Requested a different room, which was granted. New room had toilet paper, and a colony of prehistoric roaches that were ready for war. Packed our stuff and drove home in the middle of the night. Do yourself a favor and stay away.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Brian, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 14 Oct 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Beau

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could leave negative stars I would.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 14 Oct 2023
Hi Beau, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Donna Kay

Stayed 2 nights in Oct 2023

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in the room. Rusty fixtures. Loose faucet on bathroom sink.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
The non-smoking room reeked of smoke. The soap looked like someone cleaned their needle off in it. There were very questionable stains on the bed. The cleanliness was so awful we ended up not staying. We wasted our money, please don’t make the same mistake.
Stayed 1 night in Sep 2023

10/10 Excellent

cameron

Stayed 1 night in Sep 2023

4/10 Poor

Tracy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointing!!
Where do I begin?: We usually stay in Motel 6 when traveling with pets, but the maintenance on this one was abysmal! 1. Water from the air conditioner leaked all over the floor. 2. The air conditoner barely cooled. 3. The faucet on the bathroom sink was broken and spewed water everywhere. 4. The handle on the microwave was broken. 5. The mattress must have been decades old as it sloped BADLY on one side. 6. The plugs were all loose and hanging out of the wall. 7. The towels had stains all over them. 8. The toilet seat was completely unhinged on one side and loose on the other. 9. Bathroom sink had no hot water. 10. The cable guide on the TV was one of the most confusing I've ever seen. 11. The clothing shelf with hangers was coming out of the wall and the rust that fell down was everywhere and hadn't been cleaned in a long while. So, while renovations looked fairly new, the maintenance aspects had been completely neglected.
Stayed 2 nights in Sep 2023

2/10 Terrible

Francine

Travelled with partner
My room was disgusting. It was so bad that we refused to stay there the second night that we paid for. Everything from the floor to the bed to the tub was gross. This owner should be ashamed.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 26 Sept 2023
Hi Francine, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Bed sheets were dirty. I was glad I brought my own. Mattress had various big stains all over it. Toilet seat was broken. Bathroom was not clean. Shower did provide any hot water at night, but did in the morning. Not worth the $200 I spent to stay there even if Auburn had a home game. I will definitely not stay there again.
Stayed 1 night in Sep 2023

4/10 Poor

Angela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful
New motel 6. Only positive is they cleaned room where most hotels don’t during stay. Needs serious updates. Old and not well maintained. Stains on furniture and in bath. Large scratches on floor…
Stayed 2 nights in Sep 2023

2/10 Terrible

james

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bugs in the room. Dirt on the floor and on the walls. Bathroom door wouldn’t even close because the hinges are coming out of the wall. Do not recommend for anyone.
Stayed 1 night in Sep 2023

4/10 Poor

George

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to go
Bad place to stay. Not clean with roaches. Old finishes that are coming apart. Dirty in general.
Stayed 1 night in Sep 2023