Ratings based on 1,336 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from US

More than expected

Posted 26-Nov-2016
The hotel was very clean!!!! Great breakfast selection!!!
1out of 5
by A verified traveller from US

Would never stay again

Posted 22-Nov-2016
Loud music even after manager personally addressed Holes in walls on stairwells all levels Towels felt like sand paper Tub had ring Stained carpet This is not a country inn just using the name
Comment from Hotel Management
28-Nov-2016 by Online Customer Support, Hotel Management
Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the ongoing noise issues and overall cleanliness and condition of your room and the hotel. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is very beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience.
4out of 5
by A verified traveller from US

disruptive

Posted 15-Nov-2016
There were children playing in the halls that were extremely loud, slamming doors, running and talking in the halls that the staff seemed to not hear and not fix the problem when they were told what was happening. This was on the first floor the same as the front desk which seemed to have been easily heard.
5out of 5
by A verified traveller from US

One of the nicer places on rt 30

Posted 13-Nov-2016
Location: It is close to the Parkway so easy access to many areas.
This hotel has all you need plus more, indoor pool, breakfast, soft bed and pleasant staff. The desk clerk was helpful and honest. I accidentally left a $100. bill in the key sleeve and he kindly returned it!
Comment from Hotel Management
14-Nov-2016 by Syed, Hotel Management
We are thrilled to see that you enjoyed your time at this hotel. On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area. Sincerely, Syed Amin Front Office Manager Country Inn & Suites
4out of 5
by A verified traveller

Posted 12-Nov-2016
Pros: Clean and worth the price
Cons: drain faucet and bathtub did not work
Location: many food stores, A/C
Friendly hotel, good breakfast. Bathroom drain and faucet in jacuzzi did not work.
Comment from Hotel Management
13-Nov-2016 by Syed, Hotel Management
We are thrilled to see that you enjoyed your time at this hotel. On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area. Sincerely, Syed Amin Front Office Manager Country Inn & Suites
2out of 5
by A verified traveller from US

Dirty and in need of new carpet

Posted 08-Nov-2016
Pros: Nothing
Cons: Dirty
Location: Seaview golf resort
Dirty and in need of new carpet Dirty bathroom Even the desk looked as though it wasn't wiped down.
Comment from Hotel Management
09-Nov-2016 by Syed, Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Syed Amin Front Office Manager Country Inn & Suites
2out of 5
by A verified traveller from US

Poorly maintained

Posted 05-Nov-2016
Overall, the plumbing is poorly maintained. The shower and the jetted tubs might work -two of our rooms did not have fully functioning jetted tubs. The noise from the front street was always loud. The breakfast was powdered eggs and the usual sausage. The desk staff was unresponsive. Not recommended.
Comment from Hotel Management
07-Nov-2016 by Syed, Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Syed Amin Front Office Manager Country Inn & Suites
3out of 5
by A verified traveller from New York

Comfortable but a bit dirty and outdated

Posted 01-Nov-2016
The bed sheets had cigarette burns and the toilet was dirty, thank god I always travel with Clorox Wipes.... its a must.
Comment from Hotel Management
04-Nov-2016 by Syed, Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Syed Amin Front Office Manager Country Inn & Suites
5out of 5
by A verified traveller

Posted 25-Oct-2016
Room was awesome, jacuzzi tub was huge, and the pool was great !
Comment from Hotel Management
26-Oct-2016 by Syed, Hotel Management
We are thrilled to see that you enjoyed your time at this hotel. On behalf of our entire staff at Country Inns & Suites, we thank you for your business and we hope to see you again when your travels bring you back to the area. Sincerely, Syed Amin Front Office Manager Country Inn & Suites
3out of 5
by A verified traveller

Expected more for the price

Posted 18-Oct-2016
Room was mostly sdequate. Desk lamp did not work but everything else was okay. Room did not seem worth the price.
Comment from Hotel Management
21-Oct-2016 by Syed, Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Syed Amin Front Office Manager Country Inn & Suites