One night last minute trip
I booked the same morning. When I arrived to the hotel I realized I had forgotten my id. I was still able to check-in with my credit card (that matched the bookinh name) and my fiancé's Id. I greatly appreciated this. The staff was so friendly and check-in and check out were otherwise fast.
The room was large and my party of 3 afults and 2 children were comfortable and never felt crowded in the room. The price includes a complimentary breakfast which includes: make your own waffles, scrambled eggs, sausage, potatoes, cold cereal, bagel, breads, and muffins. Also included are juices, coffee, and tea. The price was very fair.
There were what seemed to be bleach spots through the hallway rugs on each floor I visited. Also, our tub was not working. The bed and sheets were clean and no miscellaneous items under the mattress or bed. The surfaces could have been cleaner - no crumbs I would say it was more of a dust. Also, the rug needed to be vacuumed. Again no crumbs or trash just dust. Overall, great value and the most important thing was that the bed was clean and comfortable. Bring clorox wipes and y I u will be all set. It was nice to have a full size refrigerate for longer stays.
We did not hear noise until the following morning from our neighbors but I was already up. If you have the AC unit on it will block out most noise.
Comment from Hotel Management
06-Jun-2016 by Robin, Hotel Management
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed apologize with our team, and I assure you, we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Front Office Manager
Country Inn & Suites