Ratings based on 550 Verified Reviews

3.8 out of 5
67% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller

Not the best

Posted 23-Apr-2017
It would not take much to sweep the outside steps. The non smoking room smelt of smoke! Not the hotels fault, but the attitude of staff when it was mentioned was 'we don't care'. Also we did not get the king size bed as booked. Much confusion by staff when checking in. Otherwise it is a good location and generally ok for a one night stopover. Breakfast was acceptable.
Comment from Hotel Management
02-May-2017 by Manager, Hotel Management
On behalf of Quality Inn Stone Mountain, please accept my apology for your unpleasant stay. We strive to ensure our guest experience the best visits possible during their travels and we fell short of our goal this time. We hope you will see the improvement and enjoy your time with us in your next visit. Sincerely, Management
3 out of 5
Recommended
for Everyone
by A verified traveller from SC

Rooms need updating. Beds have great quilts

Posted 12-Apr-2017
Moderate hotel with excellent staff . Very well located.
Comment from Hotel Management
02-May-2017 by Manager, Hotel Management
On behalf of Quality Inn Stone Mountain, please accept my apology for your unpleasant stay. We strive to ensure our guest experience the best visits possible during their travels and we fell short of our goal this time. We hope you will see the improvement and enjoy your time with us in your next visit. Sincerely, Management
1 out of 5
by A verified traveller

Posted 11-Apr-2017
Rooms smelled of smoke. Roaches were crawling across the floor. Moved to a different hotel after 1st night.
Comment from Hotel Management
02-May-2017 by Manager, Hotel Management
On behalf of Quality Inn Stone Mountain, please accept my apology for your unpleasant stay. We strive to ensure our guest experience the best visits possible during their travels and we fell short of our goal this time. We hope you will see the improvement and enjoy your time with us in your next visit. Sincerely, Management
5 out of 5
by Ashley

Posted 16-Feb-2017 on Hotels
Clean and comfy. Great front desk staff. Definitely will return
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Feb-2017 on Hotels
1 out of 5
by AL from VA

Yuck!

Posted 11-Feb-2017 on Hotels
Smelly hotel. Unsafe location as lobby was locked down after dark.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Jan-2017 on Hotels
3 out of 5
by Mattie R

Acceptable and comfortable.

Posted 21-Jan-2017 on Hotels
Check in and out was easy and convenient. Breakfast was good. Area was convenient.to restaurants. Easy to find way around in traffic. You all do need to put working clocks in rooms for us seniors who don't have Smartphones. I asked for a wake-up call, but never got it.
4 out of 5
by A verified traveller

Conveniently located

Posted 12-Jan-2017 on Orbitz
On first impressions I'm not big on motels with doors to outside. But it was cheap for one night. The room smelled and it had a creepy feel. Out dated. Staff was very very nice.
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Jan-2017 on Hotels