Ratings based on 1,432 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from US

Great Stay

Posted 29-Nov-2016
Clean Room!!! Very Quiet and Comfortable! Would recommend anytime and will Be visiting again soon. ✊🏼
5out of 5
by A verified traveller from Dripping Springs, United States of America

Never a bad experience

Posted 27-Nov-2016
Pros: The rooms are wonderfully spacious with sitting area, bar/fridge and desk. The beds & pillows were awesome!
Cons: While the breakfast is complimentary, the food itself was just okay. I expected it to be "special" during the week of Thanksgiving.
Though the Hyatt Place was undergoing renovations, the staff & room were wonderful. We were on a week long trip and I slept the best at the Hyatt Place, Norcross - Very comfy!
Comment from Hotel Management
27-Nov-2016 by Darrin W, Hotel Management
Dear Vicki S., Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager
2out of 5
by A verified traveller

Hotel

Posted 27-Nov-2016
Hotel is under construcrion, we we're not aware of that until it was time to check in. Room service did not clean our room two out of the three days we were there. Hotel staff was pleasant , once construction is completed it is my belief that it will accomadate most .
5out of 5
by A verified traveller from Augusta

One of my favorites !

Posted 15-Nov-2016
Pros: Huge rooms, comfy beds & good breakfast !
Location: Its really close to the Forum shopping center and lots of dining choices.
I love this hotel so much. I always stay in this one when in the Atlanta area. Its a little drive to the main parts of Atlanta- but I love the peace & quiet. Huge rooms, comfy beds & good breakfast !
Comment from Hotel Management
27-Nov-2016 by Darrin W, Hotel Management
Dear Jennifer, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager
4out of 5
by A verified traveller from Fallbrook, United States of America

Nice place.

Posted 13-Nov-2016
Location: Nice area.
Good room, good breakfast, good deal. A little hard to find, and possibly more a business hotel during thevweek days, yet it was busy on the weekend.
Comment from Hotel Management
27-Nov-2016 by Darrin W., Hotel Management
Dear Dave, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager
4out of 5
by A verified traveller

Posted 08-Nov-2016
Nice hotel, friendly staff, quiet location. Decent breakfast. Overall good experience
Comment from Hotel Management
27-Nov-2016 by Darrin W., Hotel Management
Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager
4out of 5
by A verified traveller from US

My stay good, my partner's started bad

Posted 06-Nov-2016
Location: Didn't have much need for anything so that was a primary factor. Bad traffic in front of hotel at rush hour. Far to Sugar Loaf.
My partner had a HUGE cockroach in his room. If I had seen one also I would never stay here again. Thankfully I didn't. They need to use a pest control service.
Comment from Hotel Management
27-Nov-2016 by Darrin W, Hotel Management
Dear Scott, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager
2out of 5
by A verified traveller from US

Posted 02-Nov-2016
Some of the staff was extremely rude and irresponsible. After an hour of waiting, my food was not readult and was forgotten. Not recommended.
Comment from Hotel Management
07-Nov-2016 by Darrin W, Hotel Management
Dear F, I want to thank you for taking the time to review our hotel. I am sorry that you did not find our Hotel to meet your needs. We value your feedback and will use it to improve our service. We hope to have to chance to make this experience up to you upon your next trip to the Atlanta area. Sincerely, Darrin Winters General Manager
5out of 5
by A verified traveller from Locust NC.

Good night's sleep

Posted 01-Nov-2016
Pros: The room was quiet and it was located close to where I needed to be the next morning. The room was very clean.
Cons: There was nothing not to like about this hotel, except the cost of a beer in the bar was little to costly.
Location: Plenty of places to eat in short distance from the hotel.
Comment from Hotel Management
07-Nov-2016 by Darrin W, Hotel Management
Dear DAllas, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager
4out of 5
by A verified traveller

great room and good location

Posted 01-Nov-2016
Pros: love the room and the area
Cons: the breakfast area and the food
the room was great, the lobby, the location the staff but the breakfast and the space very limited
Comment from Hotel Management
07-Nov-2016 by Darrin W, Hotel Management
Dear astrid, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager