Ratings based on 1,471 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Good breakfast (7 - 9AM) but needs longer hours

Posted 18-Jan-2017
Pros: Center of Norcross, GA. A few minutes by car to a large shopping center with a supermarket.
Cons: Extend breakfast hours, from 6 - 9:30 AM would be more convenient.
Location: Near to Publix and some other shops in Norcross, GA.
Room was large, clean, and comfortable. Shower needs stronger water pressure. Sink faucet a bit too close to the edge of the sink, so water splashes everywhere. Overall pleasant stay.
4out of 5
Recommended
for Everyone
by A verified traveller from Alexandria, VA

Comfort and style

Posted 17-Jan-2017
Pros: Room was very comfortable and well designed. Complimentary breakfast in the morning was convenient.
Cons: Toilet seat in room was broken and appeared it had been for some time. Informed front desk, but didn't get the impression it would be repaired.
Location: Not much directly nearby, but The Forum on Peachtree Parkway (upscale outdoor mall area) is just 2 miles up the road with plenty of restaurants.
Entire process went well. Plenty of free parking. Check in was fast and courteous. Room was clean. Workout room was convenient.
3out of 5
by A verified traveller

Treacherous driving required to find location.

Posted 17-Jan-2017
Impossible to see hotel entrance from fast moving dark road .Almost crashed car on several occasions trying to find entrance ramp to hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Tampa, FL

Nice hotel 25 min from Atlanta

Posted 16-Jan-2017
Great hotel. I stayed to visit Atlanta for MLK weekend. No problem getting to the city from this location. 5 min from the hotel was the forum shops with tons of shopping: Banana Republic, Old Navy, Barnes and Noble, and a nice selection of restaurants.
5out of 5
Recommended
for Everyone
by A verified traveller from NC

Posted 15-Jan-2017
We had a great experience here! The staff was great and free breakfast was a huge plus!
4out of 5
Recommended
for Everyone
by A verified traveller

The price is right.

Posted 11-Jan-2017
Pros: Price, comfort, breakfast.
Cons: Staff hospitality, weather (haha!).
Location: Easy to get to from the airport, if you wish to stay northeast of downtown.
We got a very nicely priced double room for a long weekend. Breakfast was excellent, with many choices, both hot and cold. The staff were also "hot and cold"; although no one was overtly rude, there were members who were less than warm and welcoming. The room was quite spacious, with very comfortable beds and pillows. I would stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller

Great service and nice staff.

Posted 08-Jan-2017
Older hotel but great people who are very nice and good technology. Spacious and clean rooms.
Comment from Hotel Management
08-Jan-2017 by Darrin W, Hotel Management
Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager
3out of 5
Recommended
for Everyone
by A verified traveller from long

Okay hotel

Posted 07-Jan-2017
Room was decent fairly large. The TV signal went out due to the weather in which it never came back on but that was okay I slept most of the time. Breakfast was okay and staff pretty cool
Comment from Hotel Management
08-Jan-2017 by Darrin W, Hotel Management
Dear Joe, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager
3out of 5
Recommended
for Everyone
by A verified traveller from atlanta

It was okay but I probably wouldn't go back

Posted 04-Jan-2017
My family and I traveled here for a small get A away New Years weekend. We booked for four nights. Each night almost doubled the night before price. When we first arrived we asked would they honor a median price because paying $68 one night and $199 a next is absolutely crazy. They said they'll see just check in. I went back down the next morning to two other front desk ladies who told me that was the set price and couldn't honor any discount so I left and went to the Marriott next door and paid $99 dollars. they had no hot water in the shower nor any pressure. The beds were hard I could barely sleep. I tossed and turned all night. The walls were paper thin I could hear the dog four doors down barking all night. Overall it was manageable considering we weren't there most of the day but I wouldn't spend my money here again especially if Marriott has only rooms available again.
Comment from Hotel Management
08-Jan-2017 by Darrin W, Hotel Management
Dear Clark, I want to thank you for taking the time to review our hotel. I am sorry that you did not find our Hotel to meet your needs. We value your feedback and will use it to improve our service. We hope to have to chance to make this experience up to you upon your next trip to the Atlanta area. Sincerely, Darrin Winters General Manager
4out of 5
Recommended
for Everyone
by A verified traveller from memphis, TN

Posted 29-Dec-2016
Very nice and comfortable. George was very nice, and checked us in immediately. The only reason I didn't give 5 stars was because the water pressure in shower was low.
Comment from Hotel Management
08-Jan-2017 by Darrin W, Hotel Management
Dear Helen, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Darrin Winters General Manager