Exterior
Check availability

Reviews of Hotel Indigo Atlanta Airport - College Park, an IHG Hotel

3.5 out of 5
Hotel Indigo Atlanta Airport - College Park, an IHG Hotel
1776 Harvard Ave, College Park, GA

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1005 reviews" "
Rating 8 - Good. 219 out of 1005 reviews" "
Rating 6 - Okay. 137 out of 1005 reviews" "
Rating 4 - Poor. 98 out of 1005 reviews" "
Rating 2 - Terrible. 96 out of 1005 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bridget

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Libby had a bad smell and the elevators were awful. Staff was nice. Easy check in but didn’t know we’d have to pay for parking.
Stayed 2 nights in Apr 2024
Response from Evan Monson Front Desk Manager on 22 Apr 2024
Hi Bridget,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

4/10 Poor

Dominique

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Evan Monson Front Desk Manager on 22 Apr 2024
Hi Dominique,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 Okay

Christopher, Cohutta

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bar & restaurant closed. I arrived 12 minutes before 3pm and was told nothing available until 3pm. Never had that happen before. Book this hotel based on Bar and lounge but it wasn’t open.
Stayed 1 night in Apr 2024
Response from Evan Monson Front Desk Manager on 22 Apr 2024
Hi Christopher,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 Terrible

Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2024
Response from Evan Monson Front Desk Manager on 15 Apr 2024
Hi Victor,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport. 5 minutes tops
Stayed 1 night in Apr 2024
Response from Evan Monson Front Desk Manager on 15 Apr 2024
Hi Brian,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 Good

Dmitri, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed apparently near the garbage disposal facility. It was noisy.
Stayed 1 night in Apr 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi Dimitri,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, 24 hour airport shuttle,
Stayed 1 night in Apr 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi David,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to the airport by their Metro line; however this was honestly the only plus to the property. The room was surface cleaned but many areas looked like they hadn’t been cleaned in years: bathroom corners, around the shower and toilet, walls were disgusting with many splatters of what appeared to be dried toothpaste or lotion. Phone in the room didn’t work. We had to order delivery as nothing in the area was open on the holiday Monday - delivery actually arrived 30 min early but When delivery arrived at front desk - they couldn’t get ahold of us via our room phone so instead of coming to deliver to us upstairs or contact our cell phone numbers they had on file they let our food sit and when we went to investigate why we hadn’t gotten our food 10 min after our scheduled delivery and we find out it was sitting there for 40 min and the manager who was at the front desk said he tried to contact us but couldn’t reach our room as it appears the phone in that room isn’t working. Overall a very overpriced motel
Stayed 1 night in Mar 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi Sandra,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 Excellent

LUTHER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around airport is not safe. Some person was just standing around on the property.
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi LutherThank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 Good

Ligia

Liked: Cleanliness, staff & service
Really nice area
Stayed 1 night in Mar 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi LigiaThank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Very big. Clean and bright
Stayed 1 night in Mar 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 Okay

Erika

Travelled with partner
It was ok but needs to work on timing for check in
Stayed 2 nights in Mar 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi ErikaThank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 Good

Dikenbe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi Dikembe,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 Excellent

charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff soft beds
Stayed 1 night in Mar 2024
Response from Damien C. on 18 Mar 2024
Thank you for your response! We appreciate your positive feedback and we look forward to your return in the future.

6/10 Okay

Christopher

Travelled with family
Liked: Amenities, property conditions & facilities
I personally didn’t care for the customer service when I got there but the female Bartender gave excellent service
Stayed 1 night in Mar 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi Christopher,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

4/10 Poor

Anthony

Stayed 1 night in Mar 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi Crystal,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 Good

Michele

Stayed 1 night in Feb 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and I love that from the airport there a free shuttle bus to take you from the airport to the hotel and back.
Stayed 1 night in Feb 2024
Response from Evan Monson Front Desk Manager on 4 Mar 2024
Hi Aisha,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for public transportation. Multiple restaurants within walking distance. Room was clean and spacious.
Stayed 1 night in Feb 2024
Response from Evan Monson Front Desk Manager on 4 Mar 2024
Hi Adam,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Evan Monson Front Desk Manager on 4 Mar 2024
Hi James,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 Terrible

Katie

Disliked: Staff & service
Following a flight delay, I booked a room with Hotel Indigo from my flight as it was 10:30pm and the next flight available to my destination was not until 8:25am. Upon arrival at the hotel (there was supposed to be a shuttle available-however I later learned it wasn't functional this night), the front desk informed me there was no reservation in my name. I provided a booking number and itinerary number, however I was not found as having a reservation and the hotel manager informed me there were no available rooms. The manager told me there was nothing they could do for me and told me that my booking number "didn't even make sense as their booking numbers don't start with the # 8?" I was exhausted, upset, and not sure where to go from there and the hotel manager proceeded to berade me at midnight for not having a smile on my face like the male customer they served after she had told me to move aside. I was unable to gain a response from the online support for expedia and was forced to book an uber to another hotel at midnight even though my account had already been charged 200.00 for the stay at Hotel Indigo. Following connection with expedia (once I was on the next hotel's wifi, I was advised that my 200.00 would be refunded within 7-10 business days.) I will never book another arrangement through expedia knowing this could potentially occur and I certainly will never book another reservation with IHG or Hotel Indigo after the experience with their management.
Stayed 1 night in Feb 2024
Response from Evan Monson Front Desk Manager on 19 Feb 2024
Hi Katie,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 Terrible

LaShonda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughters and I were in town for the weekend and decided to stay at this hotel because we stayed at an Hotel Indigo in L.A. Well the experience was not the same. Upon our arrival, we had to wait for 1 hour before a room was assigned. Btw, the room was paid for in advance. Our linen on both bed had urine stains on them. We ask for sheets to be change, it never happened. The manager acussed me of having 2 small children, needless to say my daughters are adults. The manager was very rude and mean. She refused to take accountability for things that happened at the hotel. There was broken furniture in pur room. The ceiling needed repairs, as it looked like it was going to cave in. There was 2 washclothes in the room for 3 ppl. When asked if someone could bring more towels to the room, she told me that i would need to walk to the front desk get more towels. Our room hadnt been cleaned since we arrived. We were told to put used towel in the hall before getting clean towel. I would not recommend this hotel to ANYONE. The staff was rude and disrespectful!!! Oh and might i add my daighters and i went to the nearest walmart to purchase sheets for our bed, because there was dirty linen on the beds upon check in. STAY AWAY FROM THIS HOTEL‼️
Stayed 2 nights in Feb 2024
Response from Evan Monson Front Desk Manager on 19 Feb 2024
Hi Lashonda,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 Okay

David, Alpharetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 19 Feb 2024
Hi David,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 Excellent

rosa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 3 nights in Feb 2024
Response from Evan Monson Front Desk Manager on 6 Feb 2024
Hi Rosa,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 Good

DESMOND

Business traveller
Restaurant was often not opened and staff was not particularly helpful in the business center.
Stayed 2 nights in Jan 2024
Response from Evan Monson Front Desk Manager on 5 Feb 2024
Hi Desmond,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 Good

tom, juneau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the neighborhood and convenience to the airport. The staff has always been welcoming and friendly. I enjoy staying there.
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 2 Feb 2024
Hi Tom,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo Atlanta Airport College Park

6/10 Okay

Jameika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Evan Monson Front Desk Manager on 7 Feb 2024
Hi Jameika,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 Terrible

Angela

Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 2 Feb 2024
Hello Angela ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 30-Jan-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, staff & service
This place is really unorganized. I had a reservation check in time was 3pm I arrived at 530pm there were no rooms available. We asked the front desk how long they expected the wait to be they did not know how long the wait would be. They also had multiple people waiting for there rooms. I waited 30 min and canceled my reservation and booked another hotel.
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 29 Jan 2024
Hello Richard,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 28-Jan-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

6/10 Okay

Catherine

Liked: Staff & service, property conditions & facilities
Staff were awesome
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 29 Jan 2024
Hello Catherine,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 27-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

4/10 Poor

Tiffany

Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 7 Apr 2024
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 Excellent

Kahra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very soft. Hotel was not far from the airport and breakfast was good. Very friendly staff.
Stayed 2 nights in Jan 2024
Response from Evan Monson Front Desk Manager on 29 Jan 2024
Hello Kahra,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 28-Jan-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

6/10 Okay

Stephan

Liked: Staff & service
Close to the airport, good for stranded travelers:) Reasonably priced. Floor in the room was sticky and slippery as if washed with pure soap and not rinsed I had only cold water and no water in the shower at all that night, however shower was running the next morning (cold). My room was 5th floor.
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 23 Jan 2024
Hello Stephen,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 22-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 23 Jan 2024
Hello Jeffrey ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 22-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They put us in a room that they knew had no TV service and after we had unpacked they wanted to move us to another floor. They said they would send someone to fix it, but I had to go to the front desk to see why they hadn’t sent someone to fix the TV and they said that the person had left for the day. We will not stay at that hotel again. Very troublesome when they tell you that they knew about the TV problem, but still put a customer in the room. Terrible situation.
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 22 Jan 2024
Hello Richard ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 19-Jan-2024. We apologies for any inconvenience's you had during your stay. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

8/10 Good

Adria

Stayed 2 nights in Jan 2024
Response from Evan Monson Front Desk Manager on 18 Jan 2024
Hello Adria ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 16-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 12 Jan 2024
Hello Eric ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 11-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

4/10 Poor

Tambra

Disliked: Staff & service, property conditions & facilities
Not staying here again
Very short staffed. Check in wasn’t available until after 4:30. Light bulbs were missing or burned out in 2 of the lights in our room. Very limited bar menu. Only appetizers and salad. One person at the bar restaurant to cook, bus, make drinks, deliver checks. She did her best but that didn’t make the experience any better.
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 12 Jan 2024
Hello Tambra ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 11-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 Excellent

Eric

Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 12 Jan 2024
Thank you for taking the time to tell us about your experience at Hotel Indigo ATLANTA AIRPORT - COLLEGE PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo, and if I can be of assistance to you, please contact me directly at or verneatriceechols@icloud.com.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 12 Jan 2024
Hello George ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 08-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 Excellent

Karen, ALLEGAN

Stayed 1 night in Jan 2024
Response from Evan Monson Front Desk Manager on 12 Jan 2024
Hello Karen ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 07-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

8/10 Good

RAYMUNDO

Property nice staff decent. The room was clean!
Stayed 1 night in Dec 2023
Response from Evan Monson Front Desk Manager on 12 Jan 2024
Hello Raymundo,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 06-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

6/10 Okay

Tamala

Liked: Staff & service, property conditions & facilities
Pros: proximity to ATL airport and shuttle Cons: limited dining options within walking distance
Stayed 1 night in Dec 2023
Response from Evan Monson Front Desk Manager on 12 Jan 2024
Hello Tamala ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 05-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

4/10 Poor

Tiffany

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival property appeared to look very clean and descent. The shuttle from the airport to hotel was quick and staff was very friendly. When I checked in the manager informs me about the breakfast buffet in the morning and cost. I informed him I had already prepaid for breakfast. He said ok great! Before handing me the keys, states that in observance to New Year’s custodial staff will not be working please contact the front desk regarding any issues etc. I get to my room, it appears clean and well; until I tried to use the bathroom and the toilet would not flush. I contacted front desk he said he will try to get someone to look at it. While waiting on whoever is coming the room was FREEZING. I attempted to adjust the heat and it wouldn’t come on. I called front desk, I ask how to turn the heat on and status on toilet. Then went on to say that New Year’s Day observance he doesn’t have any one to assist. No one ever came to look at heat or toilet. The bed was soft and appeared to have clean linen. I am a diabetic, prepaid for breakfast; when I went downstairs to eat breakfast, I notice other guests upset. I walked up to a typed note saying “due to observance of New Year’s restaurant and breakfast will be unavailable. However coffee and tea is complimentary.” I asked front desk about the money I spent on prepaying for breakfast. His response was to call Expedia. Unfortunately there is not any restaurants within walking distance. Can I get refund?
Response from Evan Monson Front Desk Manager on 5 Jan 2024
Hello Tiffany,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 02-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

6/10 Okay

Dan

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Evan Monson Front Desk Manager on 12 Jan 2024
Hello Dan ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 03-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 Excellent

Jerius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Evan Monson Front Desk Manager on 5 Jan 2024
Hello Jerius ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 02-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

6/10 Okay

Mikayla

Disliked: Cleanliness
Overall, it was a decent stay. I would recommend staying if you are planning a short trip.
Stayed 4 nights in Dec 2023
Response from Evan Monson Front Desk Manager on 5 Jan 2024
Hello Mikayla,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 01-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

8/10 Good

Laquaysha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff make sure the room is to your likeing.
Stayed 1 night in Dec 2023
Response from Evan Monson Front Desk Manager on 5 Jan 2024
Hello Laquaysha,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 01-Jan-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 Excellent

farhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Evan Monson Front Desk Manager on 5 Jan 2024
Hello Farham,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 31-Jun-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.