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Reviews of Country Inn & Suites by Radisson, Lawrenceville, GA

2.5 out of 5
Country Inn & Suites by Radisson, Lawrenceville, GA
989 Duluth Hwy, Lawrenceville, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1004 reviews" "
Rating 8 - Good. 308 out of 1004 reviews" "
Rating 6 - Okay. 94 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Marie

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mike on 22 Apr 2024
We apologize if anyway your stay was not up to your exepcation . we will use your feedback as a learning oppertunity and improve . Apologize

6/10 Okay

Jennifer

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Mike on 22 Apr 2024
We apologize if anyway your stay was not up to your exepcation . we will use your feedback as a learning oppertunity and improve . Apologize

10/10 Excellent

Jerald, Ball Ground

Travelled with group
Liked: Staff & service
Very convenient to Northside Gwinnett Hospital. Lots of restaurants nearby.
Stayed 1 night in Apr 2024
Response from Mike GM on 19 Apr 2024
Thnak you so much for your feedback , see you soon

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check-in took mere minutes to get to my room. The property is clean and well maintained. The staff is extremely nice and hospitable. The breakfast bar is a nice touch to the stay. I would definitely recommend this facility if you quiet, cleanliness, and privacy.
Stayed 1 night in Apr 2024
Response from Mike GM on 13 Apr 2024
Wow , Thnak you so much for your 5 star feedback , your kind words for our staff is Highly appreciated . see you soon

8/10 Good

katherine

Stayed 4 nights in Mar 2024
Response from Mike on 13 Apr 2024
Thnak you so much for your 4 star feedback . see you soon

10/10 Excellent

Samuel, Montevallo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequently visit the Lawrenceville area and stay here because it is the best deal and provides all the necessary conveniences and comforts.
Stayed 1 night in Mar 2024
Response from MIke on 13 Apr 2024
Wow , We are very happy to know you have enjoyed your stay , thank you for our staff recognization , please see you soon when you nect time around .

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and clean. Staff was friendly. Our room was clean and beds very comfortable. Everyone got a good night’s sleep!
Stayed 2 nights in Mar 2024
Response from Mike on 13 Mar 2024
Wow , We are very happy to know you have enjoyed your stay , thank you for our staff recognization , please see you soon when you nect time around .

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was nice and well kept up. The inside was very clean, and the room was spotless. Good variety of breakfast items to pick from. Very quiet facility, and the property management was very kind and friendly. Definitely my choice of places to stay in the future. I encourage others to visit this Country Inn, the best I have stayed in quite some time.
Stayed 1 night in Mar 2024
Response from Mike GM on 13 Mar 2024
Thank you so very much for your valuable feedback. Your kind and such a wonderful feedback motivate us to improve our service , we glad to know you have enjoyed your stay with us. we would like to welcome you back when you next time around

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Mike on 28 Feb 2024
we are very delighted to know you have enjoyed your stay. thnak you for your business see you soon

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. The property and room was very well maintained and very clean. The staff is excellent from the front desk to the maids. There are many shops and restaurants within walking distance. They treat disabled people with respect and try and give them the best rooms according to their disability needs.without them having to pay extra for those rooms like at some other hotels. The only shock was there is a 100 deposit fee by credit or debit card collected at the property that was not in the listing with Expedia.
Stayed 3 nights in Feb 2024
Response from Mike GM on 23 Feb 2024
Wow , Thnak you so much for your wonderful feeback , you kind words and staff appreciation is highly appreciated . see you soon when you next time around

10/10 Excellent

Nicole

Stayed 1 night in Feb 2024
Response from Mike on 13 Apr 2024
Thank You so much for your High rating feedback , see you soon when you net time around

10/10 Excellent

Auguste Lython

Stayed 5 nights in Feb 2024
Response from Mike on 13 Apr 2024
we are very delighted to know you have enjoyed your stay. thnak you for your business see you soon

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from Mike GM on 17 Feb 2024
Thnak You so much for your High rating feedback , see you soon when you net time around

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Jan 2024
Response from Mike GM on 17 Feb 2024
Wow , Thnak you so much for your 5 star feedback , your kind words for our staff is Highly appreciated . see you soon

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating. This was my second time staying within 8 weeks. Video all around. Feel very safe.
Stayed 4 nights in Jan 2024
Response from Mike GM on 17 Feb 2024
Thank you for sharing kind words ! it's always pleasure to delivered best . we welcome you soon

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Good location not too far from shopping mall and restaurants. Seems to be clean
Stayed 1 night in Jan 2024
Response from Mike GM on 23 Jan 2024
Thank you for your feednack . We are pleased to see that you enjoyed your stay with us and that you enjoyed the services of our staff. We hope to you again whenever your travels brings you back in our area. Thank you for staying with us, we appreciate your business.

10/10 Excellent

Justice

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely welcoming and the beds are super comfy!
Stayed 1 night in Jan 2024
Response from Mike GM on 23 Jan 2024
we are very happy to know we were able to delivered as per your expection , entire team at country thank you for your kind words and wonderful feedback . see you soon when you next time around

10/10 Excellent

adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mike on 15 Jan 2024
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, room comfort
Very Impressed
My experience at this hotel was surprisingly good! It was very clean, the breakfast was hot, and when my card didn’t let me into my room, the staff was friendly and helped me out. My only complaint is that my bed sheets were producing static the first night. Would definitely stay here again!!
Stayed 2 nights in Jan 2024
Response from Mike on 15 Jan 2024
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us but at the same time we apologize for inconvenience during your stay ,we will rectify problem and welcome you back for new experience .

6/10 Okay

JOHNNY

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Mike on 15 Jan 2024
Thank you for your valuable feedback , .....apologies Mike GM

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really was a nice affordable place to stay. Really good location to get to food and other places. I did like the breakfast they offered and the coffee. The room I stayed in was clean and nice. The only thing I would have liked was the door fixed on the bathroom It couldn't be locked or shut properly. The staff was really nice and welcoming.
Stayed 2 nights in Dec 2023
Response from Mike on 6 Jan 2024
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

10/10 Excellent

jose

Stayed 2 nights in Dec 2023
Response from Mike on 15 Jan 2024
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

10/10 Excellent

Mar'Kei

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from Mike on 6 Jan 2024
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

4/10 Poor

Natashia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023
Response from Mike Patel on 20 Dec 2023
Thank you for your valuable feedback , we will use your feedback to fine tune our operation in the hope your future stay will be wonderful… apologies Mike GM I am

10/10 Excellent

Tyrone

Stayed 1 night in Dec 2023
Response from Mike on 6 Jan 2024
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Mike on 6 Jan 2024
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

10/10 Excellent

Vonda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff wasn't pleasant at all during check-in. Barely gave eye contact and didn't greet us at all. It was the same when we checked out.
Stayed 1 night in Dec 2023
Response from Mike on 6 Jan 2024
Thank you so very much for your valuable feedback . we apologize for inconvenince during your check inn time , we will investigate and educate our staff as per choice brand standard .

10/10 Excellent

Agustin

Stayed 2 nights in Dec 2023
Response from mike on 6 Jan 2024
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

10/10 Excellent

Jalyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel!
Response from Mike GM on 17 Feb 2024
Thnak you for outstanding feedback , we gald that we were able to deliver best service , see you soon when you next time around

10/10 Excellent

Bonnie

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean beds are so so so hard though
Stayed 1 night in Dec 2023
Response from mike on 13 Dec 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

6/10 Okay

james

Stayed 3 nights in Nov 2023
Response from Mike on 30 Nov 2023
We apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 2 nights in Nov 2023
Response from Mike on 30 Nov 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

8/10 Good

Yann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Mike on 29 Nov 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed your stay with us , we do appreciate your business and welcome you back for another great experience ...Mike GM

8/10 Good

Jennifer

Stayed 2 nights in Nov 2023
Response from Mike on 6 Jan 2024
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us ,please see you soon when you next time around

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Mike GM on 25 Nov 2023
We apologize for less then statisfactory stay . We will appreciate if you share more details so we can fine tune our operations in the hope that upon your next visit we can exceed your expectations

4/10 Poor

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
If you like a hot shower, this place isn't for you. Luke warm water at best. Went to the front desk to ask about it and was told its normal and every room was the same. We stsyed for 4 nigjtd due to work and costs were over 500 dollars for a room temperature shower. There are past reviews complaining about tue same thing, we still booked tye room thinking the hotel would've paid attention and made adjustments. Sadly, i was wrong. Again, if you like a hot shower then pick a different place.
Stayed 4 nights in Nov 2023
Response from Mike GM on 21 Nov 2023
We apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

10/10 Excellent

VICTOR

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Nov 2023
Response from Mike on 21 Nov 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed your stay with us , we do appreciate your business and welcome you back for another great experience ...Mike GM

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to family
Stayed 1 night in Nov 2023
Response from Mike on 21 Nov 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed your stay with us , we do appreciate your business and welcome you back for another great experience ...Mike GM

8/10 Good

Tim

Liked: Staff & service
Older property but very clean. Front desk staff was friendly & very polite
Stayed 3 nights in Nov 2023
Response from Mike on 21 Nov 2023
Thank you so very much !!! such a wonderful feedback are deeply appreciated. Thanks again.....Mike GM

10/10 Excellent

Ronald

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Mike on 21 Nov 2023
Thank you so very much !!! such a wonderful feedback are deeply appreciated. Thanks again.....Mike GM

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike GM on 2 Nov 2023
Thank you so very much for your valuable feedback. we glad to know you have enjoyed your stay with us, we welcome you back for another great experience.

10/10 Excellent

Aydemir

Stayed 1 night in Oct 2023
Response from Mike on 21 Nov 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed your stay with us , we do appreciate your business and welcome you back for another great experience ...Mike GM

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Staff very nice and helpful. Nice spot.
Stayed 3 nights in Oct 2023
Response from Mike...GM on 20 Oct 2023
Thank you so very much for your valuable feedback. we glad to know you have enjoyed your stay with us, we welcome you back for another great experience.

6/10 Okay

Monica

Stayed 1 night in Oct 2023
Response from Mike on 16 Oct 2023
We apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mike GM on 14 Sept 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed your stay with us , we do appreciate your business and welcome you back for another great experience ...

4/10 Poor

Aoife

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby and outdated.
Very shabby hotel- Clean lobby and fine service, but super old and dingy rooms. One of our rooms at a hole in the window, another had a giant industrial fan in the bathroom (trying to mask something??) Entire second floor reeked of cigarettes- and it came in thru doors of room: Despite do not disturb sign, housekeeping knocked and tried to enter. All in all, wouldn’t recommend.
Stayed 1 night in Sep 2023
Response from Mike GM on 14 Sept 2023
We apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very mice. THose tiny bed pillows are ridiculous. Get some full sized ones. .
Stayed 1 night in Sep 2023
Response from Mike GM on 14 Sept 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed your stay with us , we do appreciate for your recommendation for pillow we will forward it to our top management . thnaks again and welcome you back for another great experince

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
They had status and the international creamer I like for my coffee
Stayed 1 night in Sep 2023
Response from Mike on 5 Sept 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed stay with us , we will forward your suggestion to higher management , we do appreciate your business and welcome you back when you next time around

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Had trouble communicating with the night desk clerk over the telephone.
Stayed 1 night in Aug 2023
Response from Mike on 5 Sept 2023
We apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This inn was very clean. The rooms were beautiful and clean the staff was real nice to us we have a pleasant experience in the future I will be staying in is just 4 min from my distinction ❤️
Stayed 1 night in Aug 2023
Response from Mike on 21 Aug 2023
Thank you so very much for your valuable feedback . we are very happy to know you have enjoyed your stay with us , we do appreciate your business and welcome you back for another great experience ...Mike GM