Ratings based on 460 Verified Reviews

3.8 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from UK

Not a 5* at all…

Posted 18-Mar-2017
Wifi had issues, spent a lot of time with support and didn't even rectify! But I still had to pay! Hotel staff had a stuck up attitude that didn't provide a comforting experience. Also my calls to reception and other areas of hotel were transactional and snappy… didn't feel at home
Comment from Hotel Management
22-Mar-2017 by LYCABETTUS, Hotel Management
Dear Guest, Thank you for your observations. Please may we assure you that as a family owned and run hotel, we value every guest choosing to stay with us. Our team is at your service during your stay, and it is always our pleasure to be of assistance. We feature free wifi in the public areas of the hotel, and faster in-room packages at competitive rates. In the event of unplanned maintenance, our technical team is on hand, and happy to address the issue in a courteous and effective manner. We meet all the criteria set out by The Greek Tourist Authority for a 5 star property, and we have over four decades of experience in hospitality. We do hope this assures you of our commitment to providing a quality service at all times, Kindest regards, The Management Team
5out of 5
Recommended
for Everyone
by A verified traveller

prime location, very good

Posted 05-Mar-2017
beutiful views, had a clean room with balcony. Avoid the breakfast, a bit expensive, better of walking to a near by restaurant.
Comment from Hotel Management
09-Mar-2017 by Lycabettus, Hotel Management
Dear Guest, Thank you for your kind recommendation, we are glad to know that you enjoyed your recent stay. Please may we assure you that we value every guest choosing to stay with us. Every member of our team is at your service during your stay, and it is our pleasure to address any issues which may arise to ensure your comfort. We employ a continuous refurbishment program which targets each area of the property as required. At present we are completing 2 floors of bedrooms, and our recent phases include the Eco Rooms wing, the function room, the screening room, the roof terrace and our largest suite. We do hope this assures you of our commitment to providing a quality service at all times, Kindest regards, The Management Team
5out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

excellent hotel in center of athens

Posted 04-Jan-2017
Pros: .
Cons: .
Location: .
Great location, perched on a cliff. Cannot beat the view! Great breakfast. Probably the best hotel in athens downtown, close to everything, while avoiding the hustle and noise of the city.
Comment from Hotel Management
09-Jan-2017 by Lycabettus, Hotel Management
Dear Guest, Thank you for your kind words and the super 5 star rating. We are delighted to know that you enjoyed your recent stay, and we hope to have the pleasure of seeing you again in the near future, Warmest regards, The Management Team
5out of 5
Recommended
for Everyone
by A verified traveller from H

Pleasent

Posted 19-Dec-2016
Very good hotel, helpful staff, clean good location
Comment from Hotel Management
27-Dec-2016 by Lycabettus, Hotel Management
Dear Guest, Thank you for your kind words and the wonderful 5 star rating. We are delighted to know that you enjoyed your recent stay, and we hope to have the pleasure of seeing you again in the near future, Warmest regards, The Management Team
3out of 5
Recommended
for Everyone
by A verified traveller from uk

Great views

Posted 19-Dec-2016
The hotel is in a great location, the views are beautiful. On the down side, I found it to be a little dated. The walls where thin between the rooms and found it difficult to sleep. The manager was kind enough to upgrade my room for the last night, from having a king size I was left with two. Single beds, on our final night my partner and I slept appart! Attention to customer needs should be priory!
Comment from Hotel Management
21-Dec-2016 by Lycabettus, Hotel Management
Dear Guest, Thank you for your observations. Please may we assure you as a family owned and run hotel, our valued guest’s comfort is always our first priority. We are always happy to address any issues which may arise during your stay. We employ a continuous refurbishment program which targets each area of the property as required; extra sound buffering measures are included in walls and doors. We feature a range of room types and bed sizes, and are happy to provide king size upon availability. We do hope this assures you of commitment to providing a quality service at all times, Kindest regards, The Management Team
5out of 5
by A verified traveller

Great location, clean, beautiful views!

Posted 02-Dec-2016 on Hotels
Overall experience was great. Convenient location.
Comment from Hotel Management
05-Dec-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your kind words and the super 5 star rating. We are delighted to know that you enjoyed your recent stay, and we hope to have the pleasure of seeing you again soon, Warmest regards, The Management Team
3out of 5
by A verified traveller

Posted 29-Nov-2016 on Hotels
Comment from Hotel Management
02-Dec-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your rating. Please may we assure you that our team is at your service during your stay, and it is always our pleasure to address any issues which may arise. Your comfort is our first priority. Kindest regards, The Management Team
2out of 5
by A verified traveller from london

A complete dissapointment

Posted 26-Oct-2016
Location: Too far from everything. Had to use taxi or struggle for long. Up the steep hill.
I paid for this hotel as fir 5 star. There was nothing ffrom star at that hotel. Room was small shabby, filthy. Breakfast untadty. Three star hotel will ve better fpdescription. It is far from everything. You can not get there by public transport. Only byntaxi. Yes, there was a view on Acropolis but from a very far distance. A complete mussel by expedia! Shame!
Comment from Hotel Management
31-Oct-2016 by Lycabettus, Hotel Management
Dear Guest, Thank you for your observations. Please may we address the points highlighted. Our location in Kolonaki is one of the finest in the city combining luxury shopping, dining, culture and forest walks all on our doorstep. The metro station is a short walk away, and a taxi ride costing just a few euros can bring guests who do not wish to walk to our door. Our front of house team is at your service to provide all the information required to see our magnificent city at its best. We feature a number of room types which vary in size, view and decor to suit every occasion. We particularly recommend our new Eco Rooms wing which offers light, modern design with a low carbon footprint. Our breakfast buffet offers the finest produce and a table of traditional delicacies for our guests who wish to sample a true flavour of Greece - all served with a breathtaking view of the city spread out before you. We are proud of our magnificent view which stretches as far as the Saronic Gulf and includes the Acropolis and Plaka. We have been referred to by Vogue, Elle and Stern magazines to mention but a few, as having one of the finest views in Greece. As a family owned and run establishment, we value every guest choosing to stay with us and it is always our pleasure to address any issues which may arise to ensure your comfort. We meet all the criteria set out by The Greek Tourist Authority for a 5 star hotel, and have over four decades of experience in the 5 star hospitality sector. We do hope this assures you of our commitment to providing a quality service at all times, Kindest regards, The Management Team
3out of 5
by A verified traveller

Posted 24-Oct-2016 on Hotels
It was ok. Clearly, the hotel is not interested in giving anything but its worst rooms to people who reserve through hotels.com.
Comment from Hotel Management
31-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review. Please may we highlight our selection of room types which are available on Hotels.com. They are priced according to view type plus extras such as private balcony. The interior rooms offer great value for money, while the exterior Acropolis view rooms and suites are a real treat for our guests who are new to the city. Please see our website for further details. We do hope this assures you of our commitment to providing a quality service at all times, Kindest regards, The Management Team
5out of 5
by A verified traveller

Posted 22-Oct-2016 on Hotels
Comment from Hotel Management
25-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for the super 5 star rating. We hope to have the pleasure of seeing you again soon, Warmest regards, The Management Team