Front of property – evening/night

Reviews of Electra Hotel Athens

4 out of 5
Electra Hotel Athens
5 Ermou Street, Athens, Attiki

Reviews

9.2

Wonderful

Rating 10 - Excellent. 382 out of 572 reviews" "
Rating 8 - Good. 153 out of 572 reviews" "
Rating 6 - Okay. 22 out of 572 reviews" "
Rating 4 - Poor. 9 out of 572 reviews" "
Rating 2 - Terrible. 6 out of 572 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mahua

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was great. Easy access to all attractions in Athens. Rooftop restaurant with Acropolis views.
Stayed 2 nights in Apr 2024
Response from Aggeliki Tsakalou, Guest Relations on 23 Apr 2024
Dear Mahua,Thank you very much for being an Electra Athens guest and for sharing your kind feedback.Our team is glad to note that you enjoyed our convenient location and the Acropolis view from our Rooftop Bar Restaurant.We would love to see you return!Kind Regards,

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location at the center of Athens close to Syntagma Square. Excellent staff and service. Wonderful breakfasts! The Elektra exceeded our expectations.
Stayed 1 night in Apr 2024
Response from Aggeliki Tsakalou, Guest Relations on 22 Apr 2024
Dear Lynn,Thank you for staying at the Electra Hotel Athens and for reviewing us! We would like to offer our gratitude for your positive comments as it is our honor to know that we exceeded your expectations.We would love to welcome you back for another memorable stay.Kind regards,

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the heart of shopping district. Great breakfast and the staff were extremely helpful.
Stayed 2 nights in Apr 2024
Response from Aggeliki Tsakalou, Guest Relations on 15 Apr 2024
Dear Lori,We appreciate your lovely comments and we thank you for choosing our property for your stay in beautiful Athens! Our team is honored to know that you were satisfied with our hospitality and service and we would love to welcome you back in a future visit!With Best Regards,

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with great staff in a unique location
Stayed 2 nights in Mar 2024
Response from Aggeliki Tsakalou, Guest Relations on 25 Mar 2024
Dear Marc,We appreciate your kind words!Our team is proud to know that you enjoyed our location in the heart of the center and our hospitality.We would love to welcome you back!Kind Regards,

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel!!!! The room was extremely clean. The toiletries were of high quality. The dinning room on the 10th floor had a great view of the Acropolis and a great selection for breakfast. The hotel is in a great area on a pedestrian street full of restaurants and bars. The staff was really friendly and helpful. We stayed 3 times during our 15 day stay in Greece and I can’t say enough about this wonderful hotel. The young man who took our bags to our room (unfortunately I don’t remember his name) was so nice. He gave us tips on what to see and where to go. Everyone was really nice and friendly. They even packed breakfast for us on our last day and arranged transportation to the airport at 3:30 am. This hotel is a real gem.
Stayed 1 night in Feb 2024
Response from Aggeliki Tsakalou, Guest Relations on 25 Mar 2024
Dear Luis,We are most happy to see the glowing review of our hotel and we thank you for sharing all of your kind comments! Our team is thrilled to have exceeded your expectations from our hospitality to the quality of our amenities.It is such feedback that gives us the motivation to keep working hard to ensure the satisfaction of every one of our guests, especially the returning ones!We hope to have the pleasure of welcoming you again in a future visit to Athens. Until then our best regards,

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Aggeliki Tsakalou, Guest Relations on 7 Mar 2024
Dear Qun,Thank you for sharing your 5-star review of our property! We look forward to welcoming you back to Electra Athens.Kind Regards,

10/10 Excellent

Joniada

Stayed 4 nights in Feb 2024
Response from Aggeliki Tsakalou, Guest Relations on 25 Mar 2024
Dear Joniada,Thank you for sharing your 5-star review of our property!We hope to welcome you back to Electra Athens in the near future!Kind Regards,

10/10 Excellent

hetal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay if coming to Athens for couple of days as a new tourist . From airport direct metro stop Syntagma . Hotel is on ermou street which is walking street with branded name shops and lots of dining option nearby. If you want to take bike tour or acropolis tour also walkable distance. Very nice view of acropolis view from breakfast rooftop . Top notch breakfast!!! Very friendly staff. Bathroom is small but everything very clean. Highly recommend anyone who is looking for accommodation in heart of city . Must watch out for theives when browsing on the street and eating food in Athens city and metro transportation. Keep passports and ID very safe .
Stayed 3 nights in Feb 2024
Response from Aggeliki Tsakalou, Guest Relations on 28 Feb 2024
Dear Hetal,We appreciate you taking the time to share your lovely comments and we thank you for recommending our property!Our team is delighted to know that our tasty breakfast buffet and our convenient location close to all the major city sights and restaurants were some of the highlights of your stay. We would love to welcome you back in a future visit to beautiful Athens! Sincerely,

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. View was amazing
Stayed 1 night in Jan 2024
Response from Aggeliki Tsakalou, Guest Relations on 1 Feb 2024
Dear Carl,Thank you for choosing Electra Athens for your stay and for reviewing our property! We are delighted that you enjoyed your experience with us and the wonderful view from our Rooftop area! We hope to see you return soon! With Best regards,

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location and the facilities and staff are great. Bathroom was very small. I could touch walls in all directions with arms outstretched.
Stayed 1 night in Jan 2024
Response from Aggeliki Tsakalou, Guest Relations on 15 Jan 2024
Dear Taylor,Thank you for sharing your lovely comments! Our team is honored that their service and hospitality has met your expectations. Perhaps for your next stay you can consider one of our other room categories such as the Superior room, which is bigger in size. Your feedback will be taken into consideration. Thank you once again and we hope to see you in your next visit to Athens!

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday stay in Athens, Greece
The best hotel experience ever! From the friendliness of the staff, the cleanliness to the great view of the Acropolis!
Acropolis view from hotel
Stayed 11 nights in Dec 2023
Response from Aggeliki Tsakalou, Guest Relations on 8 Jan 2024
Dear Helen,Thank you for staying at Electra Athens and for rating your experience with us! Our team would like to express their gratitude for all your positive comments and we would love to have the chance to welcome you back in your next trip to Athens!Warm Regards,

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Very good location. Very good breakfast, and very helpful staff
Stayed 4 nights in Dec 2023
Response from Aggeliki Tsakalou, Guest Relations on 31 Jan 2024
Dear Yue,Thank you very much for your kind rating. Our team is happy to note that you enjoyed the service of our staff and the comforts of your room.We wish to remain a part of your future choices of accommodation in Athens!Best Regards,

10/10 Excellent

ARUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location very friendly staff. Miss Aggeliki Teakalou was extremely helpful to guide me on what to do and about eating places.Highly recomended
Stayed 4 nights in Dec 2023
Response from Aggeliki Tsakalou, Guest Relations on 4 Jan 2024
Dear Arun,We appreciate your kind comments and we thank you for choosing Electra Athens!I am glad that you were satisfied with our recommendations and we would be happy to see your return! Until then we remain in your disposal and we send our best regards to Dubai,

2/10 Terrible

ora

Stayed 2 nights in Dec 2023
Response from Aggeliki Tsakalou, Guest Relations on 1 Jan 2024
Dear Ora,Thank you for taking the time to share your rating.We are concerned to see that you were not fully satisfied with your experience with us. If you wish to share further insight, it would be helpful for us to investigate and take corrective action. We remain in your disposal and we hope to give us another opportunity to win you back! Warm Regards,

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly and helpful staff
Great 9 night stay. The great central location next to Syntagma Square, Metro and Ermou is a major positive. The staff were friendly and helpful at all times. Room and bathroom very clean. The room was a good size at 22m2, though the bathroom is a little cramped, though functional. Small balcony. Lots of shopping restaurant and bars very close. Good heating and air conditioning. Walls are a bit thin though. For a couple of nights there was a group who were non stop banging and slamming next door, at all hours. Rest of the time was ok, just unlucky I guess with a ridiculously unruly family. Very good breakfast, and stunning views of the Acropolis from the rooftop restaurant. Will definitely stay again.
Stayed 9 nights in Dec 2023
Response from Aggeliki Tsakalou, Guest Relations on 26 Dec 2023
Dear Glen,We appreciate you sharing your valuable feedback for your Electra Athens experience!It is great to know that you enjoyed our vibrant location and found our team to be always attentive and accommodating.A kind note for your next stay to inform the Front Desk team of any concerns and disturbances you may have during your stay,to allow us to investigate and come up with a solution. We hope to have the pleasure of hosting you again in your next visit to Athens! Until then we wish you happy holidays and we remain in your disposal!

10/10 Excellent

Basilios

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small for 3 people but overall was a really good room and hotel. Location was perfect.
Stayed 6 nights in Dec 2023
Response from Aggeliki Tsakalou, Guest Relations on 25 Dec 2023
Dear Basilios,Thank you for sharing your positive rating of your Electra Athens experience! We would love to welcome you and your family back!Happy Holidays & Best regards,

2/10 Terrible

Rana, Fremont

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Aggeliki Tsakalou, Guest Relations on 29 Nov 2023
Dear Rana,Thank you for choosing our hotel and for taking the time to share your review.We are concerned to note that you were not satisfied with your Electra Athens experience and we apologize for the delay upon the check out procedure. As explained the issue was due to a bank system glitch which caused the no show of the charge. Once again we apologize for any inconvenience caused and we wish to extend a warm invitation to welcome you back for a more memorable experience with the Electra Athens family! Sincerely,

10/10 Excellent

Ofer

Travelled with family
Liked: Cleanliness, property conditions & facilities
We came to the hotel at 2am and the staff were very kind and upgraded our room which was very clean, we asked for late check out and they let us stay till 1 pm. The hotel is in the middle of the walking distance to all the attractions. Definitely recommend
Stayed 1 night in Nov 2023
Response from Aggeliki Tsakalou, Guest Relations on 28 Nov 2023
Dear Ofer,Thank you very much for sharing your great feedback of your Electra Athens experience and for recommending us! We are honored to read that you were satisfied with our service and our location right in the heart of Athens! We look forward to your next visit! Best Regards,

8/10 Good

Kriti

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff; good location.
Stayed 2 nights in Aug 2023
Response from Aggeliki Tsakalou, Guest Relations on 28 Nov 2023
Dear Kriti,Let us thank you for choosing Electra Hotel Athens and for reviewing your stay! We are proud that our supportive staff and convenient location contributed to your positive experience. We hope to have the chance to welcome you back at Electra Hotel Athens!With Best Regards,

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is nice and central within Athens. It has a lovely rooftop bar. The only bad thing was finding a cockroach on the floor of the bathroom.
Stayed 1 night in Nov 2023
Response from Aggeliki Tsakalou, Guest Relations on 22 Nov 2023
Dear Elizabeth,We appreciate you taking the time to share your valuable feedback for your recent stay at the Electra Athens!We are glad to know that you enjoyed our Rooftop Bar and our central location.Thank you for bringing this matter to our attention,our Housekeeping team performs thorough cleaning and disinfections of every room along with regular anti pest controls. We apologize if you experienced any inconvenience. We hope to welcome you back in your next visit to Athens! Kind Regards,

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with view of the Acropolis
This hotel is excellent. All the staff which includes the reception staff, dining room waiters, room cleaning staff are extremely friendly and helpful and will do anything to ensure you have everything you need for an enjoyable stay. It is in the centre of Athens it is also easy to get to from the airport on the metro or the bus. We will definitely be returning to this hotel.
Stayed 4 nights in Nov 2023
Response from Aggeliki Tsakalou, Guest Relations on 22 Nov 2023
Dear Jacqueline,Our team would like to thank you for sharing your kind feedback for your Electra Athens experience! We are honored to read that even under those difficult circumstances our hospitality and quality of service was recognized and appreciated by you. Thank you once again for your words.The Electra Athens family will be here to welcome you in your next visit to the city! Our warmest regards,

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Aggeliki Tsakalou, Guest Relations on 22 Nov 2023
Dear Elias,Thank you for staying at Electra Hotel Athens. We would like to offer our gratitude for your kind review of our property. We are looking forward to welcome you back soon. Yours sincerely,

10/10 Excellent

JIMMY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good service.
Stayed 2 nights in Nov 2023
Response from Aggeliki Tsakalou, Guest Relations on 20 Nov 2023
Dear Jimmy,We appreciate your excellent rating for your Electra Athens experience!Our team is honored to know that our service and hospitality has met your expectations. We would love to welcome you back in your trip to beautiful Athens! Warm Regards,

6/10 Okay

Temieka

Stayed 1 night in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 20 Nov 2023
Dear Temieka,Thank you for choosing to visit Electra Hotel Athens and for reviewing us! We hope you could give us another opportunity in future to welcome you back for an even more memorable stay with us!Warm regards,

10/10 Excellent

JEROME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is awesome! The roof top restaurant, outdoor area was so nice! We'll be back!
Stayed 1 night in Nov 2023
Response from Aggeliki Tsakalou, Guest Relations on 15 Nov 2023
Dear Jerome,We are very happy you chose Electra Hotel Athens for your stay and for sharing your positive feedback!We are delighted to hear that you enjoyed our property and the view from our Rooftop restaurant! We hope indeed to welcome you back in your next visit to beautiful Athens! Warm Regards,

10/10 Excellent

Christine, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 6 Nov 2023
Dear Christine,We appreciate the excellent rating you have posted and look forward to welcoming you back at Electra Hotel Athens in the near future!With Best Regards,

8/10 Good

William, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Aggeliki Tsakalou, Guest Relations on 3 Nov 2023
Dear William,Thank you for taking the time to review your stay with us! We are pleased you had a good stay with us and we hope to welcome you back in your next trip to Athens!Kind Regards,

8/10 Good

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel and terrace
Stayed 2 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 2 Nov 2023
Dear Nicol,Thank you for the positive feedback!We work hard to offer a warm welcome and we are glad that you enjoyed your stay with us! Hopefully you will visit us again on your next trip!Best Regards,

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was so inviting and felt very comfortable the minute we walked in the lobby. Every one of the staff was so polite, friendly and made us feel at home. There wasn’t anything they wouldn’t do for us.
Stayed 2 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 30 Oct 2023
Dear Louis,We appreciate you sharing your kind feedback! Our team is delighted to read that you had a positive experience with the Electra Athens and that our hospitality has met your expectations. We would love to have the chance to welcome you back to be your home away from home! Kind Regards,

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 30 Oct 2023
Dear Jacob,Let us thank you for choosing Electra Hotel Athens for your stay and for sharing your excellent review! We are looking forward to welcome you back in your next visit to the city! Kind Regards,

10/10 Excellent

Christopher

Travelled with family
Liked: Amenities, property conditions & facilities
Rooms are small but clean and well appointed. Hotel itself is in great shape with excellent staff. Location could not be more convenient with a two minute walk to the Syntagma metro station. Roof deck for drinks has excellent views. Breakfast is excellent.
Stayed 1 night in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 27 Oct 2023
Dear Christopher,Thank you very much for rating your stay in Electra Hotel Athens! Your feedback gives us motivation to keep improving our services.Our team is happy to note that you enjoyed our location and our hospitality! We would love to welcome you back for another great stay with us. Kind Regards,

8/10 Good

Silvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice top roof restaurant.
Stayed 4 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 26 Oct 2023
Dear Silvia,Thank you very much for your kind rating!We are delighted to hear that you had a positive experience at Electra Hotel Athens and that you enjoyed the view of the rooftop restaurant. We look forward to welcoming you again!With Kind Regards,

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and hotel was quiet even with the hustle and bustle on rhe streets. Great shopping and eating.
Stayed 2 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 31 Oct 2023
Dear Michelle,We are very happy you chose Electra Hotel Athens for your stay and for sharing your experience! Our team is glad to read that you enjoyed our location and the culinary scene of the city! We would love to have the chance to welcome you back in Athens for another great stay.With Best Regards,

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Greece Road Trip
Front desk staff were all excellent. 1-2 blocks from the metro station, Great location to see all sites. Room was rather small/tiny with not a lot of space/room. However very nice 4 star hotel. Great central A/C. Great hot water. Wonderful service. Nice new updated room and bathroom. View from the top floor was amazing. AA+++ great breakfast. Mini bar not cold at all.
Stayed 1 night in Sep 2023
Response from Aggeliki Tsakalou, Guest Relations on 18 Oct 2023
Dear Daniel,Greetings from Electra Hotel Athens!Thank you for your 5-star review of our hotel. We were truly pleased to read that you enjoyed our hospitality and the view from our Rooftop Restaurant. We would love to have the chance to welcome you back in Athens for another great stay!Kind Regards,

10/10 Excellent

harold

Liked: Amenities
Muy bonito
Stayed 2 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 17 Oct 2023
Estimado harold,Muchas gracias por haber elegido vsitar Electra Hotel Athens. Su alto puntaje ha sido muy bien recibido. Esperamos volver a recibirlo muy pronto.Saludos cordiales,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a problem, and the hotel resolved it correctly and with our gratitude
Stayed 2 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 16 Oct 2023
Dear John,Thank you for sharing your kind feedback here as well! The satisfaction of our guests is of the outmost importance to us and we are glad you were satisfied with the solution provided. We hope to have the chance to welcome you back! Kind Regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 16 Oct 2023
Dear Peter,Thank you for taking the time to review our hotel. We are pleased you had a great stay with us and we hope to welcome you back in the future! Best regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The only thing I would suggest is that they offer memory foam pillows. Apart from that I can only say good things about the staff and my stay. Sincerely Richard
Stayed 3 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 16 Oct 2023
Dear Richard,Thank you for your excellent review of our hotel. Our team is very happy that you enjoyed your stay with us. Your comment regarding the amenities of the room will be taken into consideration. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back!With Best Regards,

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Aggeliki Tsakalou, Guest Relations on 13 Oct 2023
Dear bradley,Thank you for sharing your excellent rating! We strive to provide the best possible service to our guests, and your satisfaction is our reward. We look forward to welcoming you in the future. With Best Regards,

10/10 Excellent

silvana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location … helpful staff …great breakfast room …..Hotel could use a little updating
Stayed 2 nights in Sep 2023
Response from Aggeliki Tsakalou, Guest Relations on 10 Oct 2023
Dear Silvana,Thank you very much for sharing your valuable feedback. We are glad to read that you had a positive stay and our location & breakfast area contributed to it. We hope to see you again in your next visit to Athens! With Best Regards,

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a week on 4th floor, room facing Ermou St, wonderful experience. Having this exposure allowed us to hear street performers and then close the glass balcony door. Amenities: comfortable bed, robes, minibar, fridge, Nespresso machine and coffees/teas, sofa, writing desk, TV, 10th floor restaurant for breakfast (very good), brunch, and dinner (with lit Acropolis in the background). Very close to Syntagma Square with metro and bus lines, local Starbucks and McDonalds, Public (multi story store of books, electronics, stationary, games, etc),walking distance to cafes. I also want to mention the Concierge who often was standing in the lobby to help guests. She gave us advice on cafes and restaurants, using the transit system, made reservations for us.
Stayed 7 nights in Sep 2023
Response from Aggeliki Tsakalou, Guest Relations on 6 Oct 2023
Dear Joanne,Thank you very much for choosing our hotel to be your home away from home and for sharing your valuable feedback also to this platform!We are delighted to read that you enjoyed the amenities of your room, our Guest Relations service and that our location enabled you to explore the vibrant city of Athens. We would be more than happy to welcome you back in your next visit to the city! Kind Regards,

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 5 Oct 2023
Dear David,Thank you very much for choosing to stay at Electra Hotel Athens and for sharing your rating although it was with concern to note that you were not completely satisfied with your experience.If you wish to share further details as your feedback is very important to us in order to improve our services. We hope you will consider choosing Electra Athens again in your next visit to the city! With Best Regards,

8/10 Good

Casey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff are friendly and attentive, rooms are clean and well equiped. Our room on the second floor had a balcony that overlooked the street. Location was perfect with plenty of food and shopping options.. Only downfall was the wait staff during the lunch and dinner service. Treated us like we weren’t there, have to constantly chase them for service. However the wait staff during breakfast were totally the opposite, checking in, asking if all was ok, made for a pleasant breakfast.
Stayed 2 nights in Oct 2023
Response from Aggeliki Tsakalou, Guest Relations on 4 Oct 2023
Dear Casey,Let us thank you for choosing Electra Hotel Athens and for sharing your comments after the experience you had with us! We are happy to read that you enjoyed the comforts of your room and our location. In response to your comments, we have passed them on the Management and we would like to apologize for your experience as the quality of our services is of the outmost importance to us. We hope to have the chance to welcome you back to be of better service.With Best Regards,

8/10 Good

Rebecca

Travelled with partner
The location is excellent as it is right in the heart of the Plaka. The room and bed were tiny, we requested a queen size bed and received a double. We asked if we could change rooms there were none available. The room was too small for 2 adults with 2 large suitcases and hand luggage.
Stayed 5 nights in Sep 2023
Response from The Electra Athens Hotel Team on 4 Oct 2023
Dear Rebecca,Thank you for choosing to stay at the Electra Hotel Athens and for sharing your feedback! We are glad that our location was convenient to your visit in Athens. In response to your comment, as we see in your reservation, your booking was for an Economy room which is the smallest room category. Due to the full capacity of the hotel, we could not offer unfortunately a different room. Thank you once again for your feedback and we hope to see you back!Best Regards,

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Response from Aggeliki Tsakalou, Guest Relations on 11 Oct 2023
Dear Lourdes,Thank you for choosing to stay at the Electra Hotel Athens. We are committed to making our guests stay with us a memorable one and we appreciate your feedback for our hospitality. We would be delighted to welcome you back in the nearest future!With Best Regards,

10/10 Excellent

Marlene

Travelled with partner
Liked: Amenities
The rooftop garden dining was exceptional. The staff provided superior service.
Stayed 2 nights in Sep 2023
Response from Aggeliki Tsakalou, Guest Relations on 29 Sept 2023
Dear Marlene,We are very happy you chose Electra Hotel Athens for your stay in the city and for sharing your kind feedback! Our team is very happy that the service in The X floor Rooftop Restaurant was to your liking and we look forward to welcoming you again soon!Kind Regards,

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023
Response from Aggeliki Tsakalou, Guest Relations on 13 Oct 2023
Dear Karen,Thank you for taking the time to share with us your 5 star rating on your Electra Hotel Athens experience.!We look forward to your future visits!Best regards,

10/10 Excellent

Victoria H, Hopewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very good. Location is perfect.
Stayed 2 nights in Sep 2023
Response from Aggeliki Tsakalou, Guest Relations on 29 Sept 2023
Dear Victoria,Thank you very much for choosing Electra Hotel Athens for your accommodation! We are proud to know that you enjoyed our breakfast buffet and our central location.We hope to have the chance to welcome you back!With Kind Regards,

8/10 Good

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellant location, walk everywhere or use transit. The hotel and rooms were beautiful, loved the fact that you could use the sister hotel pool which was around the corner. Only reason for not 5 stars across the board is because the service in the restaurant was soooo slow and at times, non-existent. Would definitely stay again in spite of.
Stayed 3 nights in Sep 2023
Response from Aggeliki Tsakalou, Guest Relations on 20 Sept 2023
Dear Carole,Let us thank you for choosing our hotel for your stay in the city and for sharing your positive feedback!We are delighted to hear that you enjoyed our location and our rooms!We apologize for any delay you experienced in the restaurant and we will share your feedback with our team. Once again thank you for your rating and we hope to welcome you back in your next trip to the city!With Best Regards,

10/10 Excellent

Margarita

Travelled with partner
Clean, affordable and excellent customer service
Stayed 1 night in Sep 2023
Response from The Electra Athens Hotel Team on 18 Sept 2023
Dear Margarita,Thank you kindly for sharing your 5star review of your stay with us! Your feedback is very important to us as it helps improve our services. We are happy to read that you were satisfied with our hospitality and the state of our rooms and we would love to see you again soon!Best Regards,