First, I'd like to say that I am a front desk supervisor and associate. I booked this hotel based on location, rating, and price. The only good things I can say about it is that it does have a great location, it was clean, and the air conditioning worked. Our room had virtually no outlets, the television was extremely outdated and barely worked (if you are technologically inept you would find it difficult to have a clear picture and/or have sound), the WiFi hardly worked, and there wasn't much storage. The service was only good when we checked in. Our entire stay, the housekeepers would stand around and just stare at us, which made my mother and I very uncomfortable. There was also an issue our second day. We were awoken at 9 am to extremely loud hammering on the wall in the room next to us. Enraged and exhausted, we picked up the phone to call the front desk (in which there also was no signage to even tell us what number to dial to reach the front desk), and alas, the phone did not work- no dial tone. I had to use my personal cell phone to call. We spoke to the front desk associate, and he agreed to tell the man to stop. 15 minutes later, no change. Still hammering. We called again- still no change. We had to physically leave the room and complain to get action. He moved us rooms which was nice, but the entire time after he was very condescending to us saying "Have a nice rest". Again, as someone who works the front desk, the service was extremely unacceptable.