I have never been in a horrible hotel such as this
I have been to over 200 hotels in 15 countries and this was my worst experience. Management is disrespectful. My hotel room's door didn't even work. The door did not lock. For 2 nights I was in a room that the room would not lock and anyone could come inside. They were not willing to change the room or pay my money back so I can go to another hotel. Dirty beds, dirty couches. I can't believe someone gave more than 1 start to this hotel. It should have been called a hostile.
Pros: Only the location was slightly good. But the hotel is horrible!!!
Cons: Everything. They have to improve everything about this hotel. They can start with customer service. First they can fix the customer service
Location: Middle of Asuncion (not downtown)