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Reviews of Factoria Hotel

4 out of 5
Factoria Hotel
Dr. Morra y Tte. Vera, Asunción

Reviews

9.8

Exceptional

Rating 10 - Excellent. 61 out of 69 reviews" "
Rating 8 - Good. 5 out of 69 reviews" "
Rating 6 - Okay. 3 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Factoria was fantastic- great area to stay at and bar service until midnight. The room was huge, clean, and nicely decorated- friendly staff. The pool area is so charming during the day and at night. You can have dinner or drinks in the garden. I stayed in 3 hotels while in Paraguay and Factoria was the best! Oh- amazing breakfast too.
Stayed 2 nights in Mar 2024
Response from Reservas on 1 Apr 2024
Estimada LauraSolo queríamos agradecerte por tomarte un tiempo para escribir esta reseña ¡cada comentario como este nos ayuda muchísimo!Estamos muy agradecidos por clientes como tú y ¡esperamos tenerte con nosotros por muchos años más!¡Nuevamente gracias!

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility. Excellent staff. Nice neighborhood
Stayed 1 night in Jan 2024
Response from Reservas on 29 Feb 2024
Muchas gracias por tu comentario y por haber elegido nuestro hotel.Estamos felices de que hayas disfrutado de su estancia y esperamos tenerlo de nuevo!

10/10 Excellent

Jake

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Reservas on 6 Jan 2024
Muchas gracias por tu comentario y por haber elegido nuestro hotel.Estamos felices de que hayas disfrutado de su estancia y esperamos tenerlo de nuevo en nuestro hotel.

8/10 Good

Mark, Sacramento

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quirky, yet elegant hotel. Very comfortable room and bed. Spacious bathroom. Breakfast was exceptional. Staff were moderately aloof, but I’ve found that is the rule in Paraguay, rather than the exception.
Stayed 1 night in Apr 2023
Response from Reservas on 13 May 2023
Gracias por tomarse el tiempo para escribir una reseña tan detallada. Todos sus comentarios son esenciales para mejorar nuestro servicio. Nos aseguraremos de que sus quejas sean transmitidas a todos.

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Truly enjoyed my stay here and plan to return. The property was beautiful - my room, the common areas, the pool area. The food at the restaurant was also very good. All of the staff were exceptional, friendly, and went out of their way to make sure my stay was enjoyable. I would highly recommend
Response from Reservas on 17 Jan 2023
Estimado cliente. Gracias por tus comentarios. Estamos muy contento de escuchar que has disfrutado de su estancia con nosotros. Esperamos verlo pronto por el hotel.

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish property, great condition, warm and caring staff. Would definitely stay here again on return to Asuncion.
Stayed 4 nights in Dec 2022
Response from Reservas on 10 Dec 2022
Estimada Margaret. Gracias por tus comentarios. Estamos muy contentos de escuchar que has disfrutado de su estancia con nosotros. Esperamos verla pronto por el hotel.

10/10 Excellent

Rhonda

10/10 Excellent

Giedre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so exceptional that I took time to write this comment, which I usually do not do. I stayed in Factoria for 6 nights. It is the most beautiful hotel I have ever seen, including boutique hotels and top-end establishments. Both interieur and exterior is designed with a lot of taste, each room is different and furnished uniquely; they are very spacious. The restaurant is excellent and esthetically very impressive. The staff and the management was very professional and responsive. I would love to return to Paraguay just to stay in this hotel again.
Response from Reservas on 2 Nov 2022
Estimada cliente:Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguro de que todo nuestro personal del hotel disfrutó atendiendo sus necesidades tanto como hayas disfrutado de su estancia. Esperamos tenerla de nuevo en nuestro hotel.

10/10 Excellent

Maria R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from Reservas on 12 Sept 2022
Estimado cliente: Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguro de que todo nuestro personal del hotel disfrutó atendiendo sus necesidades tanto como hayas disfrutado de su estancia. Esperamos tenerlo de nuevo en nuestro hotel.

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Reservas on 12 Sept 2022
Estimado cliente: Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguro de que todo nuestro personal del hotel disfrutó atendiendo sus necesidades tanto como hayas disfrutado de su estancia. Esperamos tenerlo de nuevo en nuestro hotel.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2022

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel espectacular, muy limpio, acogedor y con una buena tematica. Lo unico que debe mejorar es su cafe en el desayuno, realmente no esta a la altura de todo lo demas.
Stayed 2 nights in May 2022
Response from Reservas on 13 May 2022
Gracias por tomarse el tiempo para escribir una reseña tan detallada. Todos sus comentarios son esenciales para mejorar nuestro servicio. Nos aseguraremos de que sus observaciones sean transmitidas a todos. Por otra parte, yo personalmente supervisare que se cumplan.

10/10 Excellent

Nicolle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it! our room was huge and gorgeous! The food at the restaurant was DELICIOUS! 10/10! definitely recommend this hotel. AMAZING.
Stayed 2 nights in Apr 2022
Response from Reservas on 11 Apr 2022
Buenas! Muchas gracias por sus cálidas palabras, los esperamos en un próxima oportunidad

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great installations and decor - looks like coming out of a history book. The hotel resembles something that came out of a Harry Potter movie, the decor is amazing. Unfortunately it is located in the heart of the Asuncion disco/bar area called "Paseo las Carmelitas" - and you won't be able to sleep on Thursday thru Sunday.... disco/bars in Asuncion are opened until about 6 in the morning, so the noise/music/drumming won't let you close your eyes. The hotel does have reinforced windows - but that is not sufficient for the noise generated around the corner. I did not try to stay over a weekday (like a Monday or Tuesday) so i don't know how noisy it is - my experience was on a Friday night - and it was terrible - I had to leave the hotel Saturday morning after a sleepless night.
Stayed 3 nights in Jan 2022
Response from Reservas on 22 Jan 2022
Estimado Jorge Agradecemos su comentario, continuaremos trabajando para mejorar y así brindarle una experiencia satisfactoria en su próxima estadía Desde ya muchas gracias

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Sep 2021
Response from Reservas on 22 Sept 2021
Estimado cliente. Agradecemos sus comentarios sobre nuestro hotel. Nos hace sentir orgullosos que se atiendan a las necesidades de nuestros clientes de la mejor manera que podemos. En caso de volver a nuestra localidad, no dudes en llamarnos. Estamos para atenderlo de la mejor manera posible.

8/10 Good

Marcelo

Stayed 1 night in Aug 2021

10/10 Excellent

Summer-Rose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite hotel!
Exceptional in every way! We love this hotel when we come to Asuncion!!!! Can’t wait to return
Stayed 1 night in May 2021
Response from Reservas on 19 May 2021
Buenas! Muchas gracias por sus cálidas palabras, los esperamos en un próxima oportunidad

10/10 Excellent

Brian, USA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice change from the run-of-the-mill hotels. The hotel definitely had a unique vibe. It smelled wonderful. The room was VERY spacious. The food was delicious.
Stayed 1 night in Nov 2020
Response from Reservas on 9 Nov 2020
Estimado cliente Gracias por tu comentario y por haber elegido nuestro hotel. Estamos felices de que hayas disfrutado de su estancia y esperamos tenerlo de nuevo en nuestro hotel!

10/10 Excellent

Nikos, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One short comment that says it all: feels like home. The rooms feel very unique and very large, with a great bed and big bathroom. The restaurant is great, and the whole decor and vibe is laid back and exactly what we look for. Best option in Asuncion and one of the best I've stayed around the world.
Stayed 3 nights in Dec 2019
Response from Fátima on 2 Jan 2020
Estimado Sr Nikos Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguro de que todo nuestro personal del hotel disfrutó atendiendo sus necesidades tanto como hayas disfrutado de su estancia. Esperamos tenerlos a Ud. y a la Sra. Verónica de nuevo en nuestro hotel. Que tengan un excelente año 2020!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most luxurious, stylish boutique hotels I have ever stayed in. The images do not do it justice - the taste level is exquisite and the staff are outstanding. I wanted to live in this hotel! It is definitely a surprise package.
Stayed 2 nights in Oct 2019
Response from Reservas on 12 Oct 2019
Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguro que todo nuestro personal del hotel disfrutó atendiendo sus necesidades tanto como hayas disfrutado de su estancia. Esperamos tenerlo de nuevo en nuestro hotel.

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Reservas on 14 Sept 2019
Muchas gracias por su puntuación! Esperamos tenerlo de vuelta pronto

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Reservas on 2 Sept 2019
muchas gracias por la puntuación

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Reservas on 11 Aug 2019
Muchas gracias por su evaluación, lo esperamos de vuelta pronto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Factoria Hotel was a pleasant surprise for us as we were finishing our Uruguay/Argentina/Paraguay trip. The hotel is a creative boutique and very comfortable (best beds on our trip). The only necessity missing in the rooms was daily free bottles of water since it was 80+° during Asunción's winter. (In the summer, we were told the temperature rises into the 100s.) Breakfast is plentiful, made-to-order, fresh and tasty. Only nitpick: staff at check-in are a grumpy lot of young fellas and not too helpful. But, their personalities may be a cultural thing. Not sure. Ubers in Asunción are plentiful, new and very clean (much better availability and condition than in Buenos Aires!) Finally, for US citizens, remember to bring $160 per person in PRISTINE USD to pay for visas at the airport upon arrival. (No ccards and only USD accepted.)
Stayed 2 nights in Jun 2019
Response from Reservas on 12 Aug 2019
Muchas gracias por su evaluación, nos esmeraremos en mejorar. Lo esperamos de vuelta pronto!

10/10 Excellent

Alejandro

Amazing hotel and restaurant
Stayed 3 nights in Nov 2018
Response from Diego on 13 Dec 2018
Thank you so much for your comment!

10/10 Excellent

Rodolfo, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Factoría is a stunning, unique and peaceful hotel to stay at while in Asuncion. The room was huge and beautiful, the bathroom was gorgeous with an amazing shower and super plush towels, the bed was super comfy and we enjoyed some delicious room service in it. Everything was spotless and clean, and the service was amazing. We will definitely stay here during our next trip to Asuncion.
Stayed 2 nights in Sep 2018
Response from Diego Torres on 3 Oct 2018
Thank you so much! for your comment! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Diego Torres on 26 Sept 2018
Thank you for your comment! Best regards

10/10 Excellent

Mike, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Asuncion. The setting, classic decor, outstanding staff and intimate location all add up to a wonderful stay.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only hotel to choose
This hotel is stunning in every detail, the archetecture of the building is unique, the decor is fabulous and the food is perfect. The rooms are very comfortable and 5 Star all round
Stayed 3 nights in Aug 2018
Response from Diego Torres on 24 Sept 2018
Thanks for staying with us. We appreciate your comment!

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel and very special place to stay.
Stayed 1 night in Jul 2018
Response from Diego Torres on 24 Sept 2018
Thanks for staying with us. We appreciate your comment!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Diego Torres on 24 Jul 2018
Thank you very much! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Big comfortable room. Very unique.
Stayed 3 nights in Jun 2018
Response from Diego Torres on 4 Jul 2018
Wow! Thanks a lot for your comments. and thank you for has chosen Factoria Hotel. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely property - very close to busy downtown streets in Asuncion but a read oasis with a lovely garden, large rooms and friendly, beautiful meeting, library and cafe spaces on the ground floor.
Stayed 3 nights in May 2018
Response from Diego Torres on 4 Jul 2018
Good morning! Thank you so much for the feed back and comments. Regards

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Nice hotel with great breakfast.
Stayed 2 nights in Jun 2018
Response from Diego Torres on 4 Jul 2018
Good Morning Josh! Thanks a lot! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best boutique hotel in Asuncion with great restaurant also
Stayed 3 nights in Jun 2018
Response from Diego Torres on 4 Jul 2018
Thank you so much! We hope to see you next time Best Regards

10/10 Excellent

Cesar, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe hotel close to everything
Great. Great great boutique hotel. The best of Asuncion for sure. I stayed in those triple rooms and they’re enormous. Staff is friendly and restaurant is lovely. The whole place is in overall 5 stars.
Stayed 1 night in Mar 2018
Response from Hotel Management on 8 Nov 2018
Hello Cesar! Thank you for your kind words! Can't wait for you to stay with us again! Sincerely yours

10/10 Excellent

Laura, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel Experience
Factoria Hotel was a great find, and could well be the best hotel in Asunción. It is full of charm and character from its days as a factory, and is now a trendy boutique offering. The rooms were well appointed and spacious. All the staff were outstanding and very accommodating. The restaurant was very good, with an excellent breakfast offering. It was truly a 5 star experience.
Stayed 3 nights in Dec 2017

10/10 Excellent

jose, miami, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!! Highly recommend
The whole place is just simply amazing. The staff, food, rooms, etc. Everything, the whole package.
Stayed 1 night in Dec 2017

10/10 Excellent

MJ, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asuncion's Top Luxury Hotel
A wonderful stay, again! The whole staff is great and from the manager to the head chef stopping by to introduce themselves to the whole guest-friendly staff, the Factoria is a wonderful place to rest and enjoy world class service. Every detail in the hotel is curated but adds up to a beautifully organic stay. They make it look effortless, therefore it isn't, a lot of behinds the scenes work goes into crafting such a wonderful place. Highly recommended for a luxury stay!
Stayed 1 night in Oct 2017

8/10 Good

phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRANQUILO (HABIAN POCOS HUESPEDES) PEQUEÑO HERMOSO
Stayed 2 nights in May 2023
Response from Reservas on 24 Jun 2023
Estimado cliente: Gracias por tomarse el tiempo para compartir tus experiencias con nosotros. Estamos muy contentos de saber que nuestro personal hizo que tu estancia fue agradable. Puedes seguirnos en nuestras páginas de Facebook e Instagram para futuras promociones que podrías estar interesado. Esperamos verle pronto!

10/10 Excellent

athanasios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 5 nights in Apr 2023
Response from Reservas on 13 May 2023
Estimado huespedGracias por tu comentario y por haber elegido nuestro hotel.Estamos felices de que hayas disfrutado de su estancia y esperamos tenerlo de nuevo en nuestro hotel.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Reservas on 11 Nov 2022
Gracias por tus comentarios. Estamos muy contento de escuchar que has disfrutado de su estancia con nosotros. Esperamos verla pronto por el hotel.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Adriano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional hotel
Hotel incrível. Antiga fábrica de velas, transformada em um hotel boutique, com uma atmosfera intimista, muito bom gosto em tudo. Excelente café da manhã, qualidade das roupas de cama e banho de primeira. Atendimento excepcional. Excelente restaurante próprio, com salão privativo para mais de 10 pessoas, ideal para reuniões.
Stayed 1 night in Jun 2022
Response from Reservas on 6 Jul 2022
Estimado cliente: Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguro de que todo nuestro personal del hotel disfrutó atendiendo sus necesidades tanto como hayas disfrutado de su estancia. Esperamos tenerlo de nuevo en nuestro hotel.

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel. Realmente lo recomiendo
Stayed 2 nights in Jun 2022
Response from Reservas on 23 Jun 2022
Estimado cliente. Gracias por tus comentarios. Estamos muy contento de escuchar que has disfrutado de su estancia con nosotros. Esperamos verlo pronto por el hotel.

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de Asuncion
Stayed 1 night in May 2022
Response from Reservas on 11 Jun 2022
Estimado cliente. Gracias por tus comentarios. Estamos muy contento de escuchar que has disfrutado de su estancia con nosotros. Esperamos verlo pronto por el hotel.

6/10 Okay

Jorge Luiz

Business traveller
Liked: Cleanliness
Abaixo das expectativas
Drinks são bons. Frigobar bem variado. Academia boa. Quarto confortável. Areás comuns são bonitas pelo estilo retrô. Atendimento abaixo do que se espera de um hotel que se denomina "boutique". Checkout as 10h sem flexibilidade. Café da manhã simples e sem variedade. Comida do hotel OK (comemos ossobuco e um peixe tradicional da região). Cheiro perfumado do hotel agrada no início e depois se torna bastante enjoativo. Existe outra opção na cidade melhore com esta proposta
Stayed 2 nights in Oct 2021
Response from Reservas on 2 Nov 2021
Te agradecemos que hayas dedicado tiempo para proporcionarnos una valoración de su estancia. Sentimos que su estancia no cumplió las expectativas. Esperamos que nos des otra oportunidad para demostrarle que hemos mejorado.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Reservas on 22 Sept 2021
Estimado cliente. Agradecemos sus comentarios sobre nuestro hotel. Nos hace sentir orgullosos que se atiendan a las necesidades de nuestros clientes de la mejor manera que podemos. En caso de volver a nuestra localidad, no dudes en llamarnos. Estamos para atenderlo de la mejor manera posible.

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Reservas on 24 Jun 2021
no show

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Reservas on 10 Apr 2021
Buenas! Muchas gracias por su revisión, lo esperamos de vuelta pronto!!