Thank you for your kind words & excellent review, Stephanie! We thoroughly enjoyed having you stay with us & look forward to your next trip... staying in Stone Cottage!

Thanks for the positive review Steven. We are delighted you enjoyed your stay with us. We apologize for the internet outage during your stay, and we will also be expanding the coverage in the near future.

Thank you John so much for taking time to share your wonderful experience at our historic property. We hope you can return & stay with us again soon!

Scott, t hank you for sharing your positive experience during your recent stay. We would love to have you stay with us again soon!

Thank you for taking time to share your positive experience, Robert. We always strive to deliver a 10 out of 10 experience for our guests. We hope to see you again soon!

George, thank you for taking time to share your positive experience during your stay at the inn. We regret that our chef had left with no notice during your stay & we were unable to serve our usual breakfast. But we quickly hired two additional breakfast chefs the following weeks & are proud to again serve the amazing hot breakfast we are so well known for. We are aware that WiFi is limited in our two outlying cottages, but you are always welcome to use the WiFi in the main inn. We hope you can return soon!

Thank you for sharing you 5-Star experience at our lovely historic inn in the beautiful Blue Ridge Mountains. We hope you can return soon to enjoy all the beautiful nature that encompasses our property.

Our amazing team of hospitality professionals is always disappointed when a guest has anything less than an excellent experience at our property. But it is also troubling when a guest leaves a less than accurate review. First, there have NEVER been cats in our lobby & neither our guests nor our staff have ever detected a urine or other offensive smell. During Angela's 3-night stay in July, our area (and the entire southeast) experienced an uncharacteristic heat wave into the 90's. They had not left the A/C on in their room during the day, so when they returned, it was warmer than desired. We communicated it would take a bit to "recover." We also offered to move the guest to another cottage, but they declined, indicating their room was fine & they wanted to stay where they were. The next day they wanted their stay comped & threatened to leave a poor review if we did not accommodate them. We reminded them of our offer to relocate them & also offered a discount for the inconvenience, but that was not acceptable to them. While we always try to make every guest happy, sometimes that is not possible.

We are delighted you had a 10 out of 10 experience on your recent stay & truly appreciate that you took time to share your positive review of our historic inn.

Thank you for the excellent 5-star review Mark! We love knowing we hit the mark with outstanding hospitality. We hope you can visit us again soon!

Brian, thank you so much for the 10-star review. It is truly a breath of fresh air. We are very proud of our beautiful historic property & authentic mountain town, & we love delivering outstanding hospitality to our guests! We hope you can return to visit us again soon!!

Kathy, it was a delight hosting you & Doug on your recent visit to our area. Thank you so much for the raving review... our team of hospitality professionals love making our guests happy! We look forward to your next stay!

Thank you for the positive review Amat! We value the feedback & will work to improve to earn a 10-star review on your next visit.

Thank you Stephan for the 5-star review. We are delighted you had an outstanding experience at the inn, and we thoroughly enjoyed meeting you & taking care of you during your stay. We hope you can get back to our area soon!!

Thank you for the great review Elizabeth. Our team of hospitality professionals love delighting our guests. We hope you have the opportunity to stay with us again soon!

Thank you for the 5-star review Stephanie! We are so happy we exceeded your expectations during your stay. We love having a very private compound, yet are only 2/10 of a mile from our quaint little town. We look forward to your next stay in February.

Thank you for the excellent review Stephen. We love delivering 5-star experiences to all of our guests, & hope to have the opportunity to serve you again soon.

Thank you for the kind words & 5-star review Vicki. We equally enjoyed our experience with you & your family, & look forward to your next return visit. Happy Holidays!

Thank you for your feedback Pedro. As you know, we attempted to clean the carpet soiling from your equestrian group during your stay, but we were unable to remove the stains until after your departure since the red clay stains required a professional steam cleaning to be removed. The carpet looks great now & we look forward to your next visit.

Catherine, thank you for leaving us a 5-star review. We are delighted you enjoyed your weekend mountain getaway at our historic property. We hope you can visit us again soon!!

Thank you for the outstanding review, Nicco! We love exceeding our guest’s expectations, & especially enjoyed having you guys stay with us. We hope to see you again soon!

HiI Kim. We appreciate the feedback & are sorry you had a few bumps during your stay, but still enjoyed the property. We wish we could have fixed them while you were with us but were not aware until reading this review. The k-cup machine does have a plug behind the furniture & we are sorry someone unplugged it before you checked in. We could not find the flickering light bulb, but we will be on the lookout & replace any bulbs not operating properly. We look forward to having you stay with us again... next time without any hiccups!!

Thank you for the excellent 10-star review Jason!! We love knowing that we have met or exceeded our guests’ expectations!! We hope to see you again soon!

Thank you so much for taking time to share your wonderful 5-star experiences at our property! We feel honored to work at such an amazing historic property in our quaint mountain community. Our team of hospitality professionals also takes great pride in delivering exceptional service to our guests. We hope you can return for another visit soon!

Thank you for the wonderful 5-star review of our historic property. We, too, are disappointed we haven't returned to our award-winning 3-course hot breakfast. But rest assured, we will be returning to that format soon!

Hi Susan, thank you for the kind comments about our property. We are disappointed the bed was not to your liking & would have happily relocated you to a different room had we known of your concerns during your stay. We would also have addressed your concerns regarding the light leaking into your room. We hope you will give us another opportunity to deliver a perfect lodging experience!

Thank you for your positive review William. Our team of hospitality professionals love meeting & exceeding our guests’ expectations. We look forward to your next stay!

Thank you for taking time to share your positive experiences at the inn. We thoroughly enjoyed having you as our guests. Yes, our 265-year-old cabin was built when people were not quite as tall as they are today, but hope it adds to its historic charm. We hope you can stay with us again soon!

Thank you for your kind review & eloquent descriptions of our historic property. We love taking care of our quests! We, too, love it when someone is tickling the ivory on our baby grand piano.

Thank you Jeff for taking time to leave a 10-star review of our historic mountain property. We thoroughly enjoyed meeting you & your wife & look forward to your return visit. For clarification, our bar has been open 7 days a week since last fall with full beer, wine, & liquor available, & we hope to re-open the restaurant very soon.

We are disappointed that we did not receive a higher review of your stay. The anonymous nature of the review prevents us from reaching out to you so we can improve upon whatever did not meet your expectations. If you read this response, please contact us so we can address whatever failed to earn us a 10-star review.