Ratings based on 1,325 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Perfect location

Posted 05-Dec-2016
Pros: Beach front location and price.
Location: Easy walk to restaurants, shopping and outdoor sports.
Very nice location in high rise area, especially beach front. Can't be beat for the price. All staff friendly and helpful. Nice spacious and clean room. Free wifi is a plus. Will stay again.
3out of 5
by A verified traveller

Posted 05-Dec-2016
The room smelled like mold. There are not nearly enough ombrellas for the guest.
5out of 5
by A verified traveller from W.V.

Great location.

Posted 05-Dec-2016
Overall a great place to stay in Palm Beach. Hotel was clean and comfortable. Not as luxurious as some of the other hotels on the beach but that didn't bother us. The staff were very friendly and always helpful in answering questions. Will stay here again for sure.
4out of 5
by A verified traveller

Posted 04-Dec-2016
The beach is a little crowded and getting a palapa is a time consuming process. You must waiting in line up to an hour and a half the day before in order to reserve for the next day. The majority of palapa are already reserved by platinum members who get special palapa privileges.
5out of 5
by A verified traveller from troy, il

Great location

Posted 03-Dec-2016
Holiday Inn is close to the mall, restaurants. Has nice walkway along beach. Bed and pillows very nice. When I called for a new hair dryer the maintenance man was there in a flash. Check in went quickly. Would stay there again.
5out of 5
by A verified traveller from US

Posted 30-Nov-2016
Pros: Quick check in.
Location: Location is very nice, and if you cannot find something then you should not be in Aruba.
My third year, had a great time. Staff at the hotel are great.
5out of 5
by A verified traveller from US

great

Posted 29-Nov-2016
Great hotel and beautiful beaches. Guys at the towel hut are the best, always helpful😎😎
5out of 5
by A verified traveller from Wellington, United States of America

Posted 28-Nov-2016
Loved the hotel and the staff! Aruba has been one of our best vacations and we will be back!
5out of 5
by A verified traveller from US

Great value hotel in the perfect location

Posted 28-Nov-2016
Pros: Great value for a hotel in a great location with great people!
Cons: I'm 32, traveled around the world! I don't need much. I had a great time & they offered everything I needed or asked for on an island vacation.
Location: Perfect location, shops, markets, restaurants, bars, clubs, grills, casinos, stores, different beaches & other hotels are all nearby.
The hotel offers a great value. It's very accomodating to all people; couples, older, younger, families. It is in a perfect location where pretty much everything you need and want is in walking distance. The stray dogs are really cute and nice. They don't typically bother you & you can pet them easily. Everyone there was really really helpful, friendly, and nice. It got pretty busy on the beach later during the day but the early mornings were nice and calm. Taxi rides can get expensive and accept only cash but they are always available pretty much. The hotel is directly on the beach so its quick and easy access to that. There are some restaurants that are pretty good on site. You can choose upscale eateries or wings and burgers on the nearby pier restaurants. There are also mini markets and shops literally right outside. You can't go wrong staying here unless you're really uppidity and need marble bath rooms. This hotel totally serves its purpose and I think offered a great value for my fiance and I. The front desk and activities desk were so helpful. They pretty much booked all our reservations and gave us wake up calls when we needed them. The room service worked with us because we didnt need our room cleaned every day but they made our beds regardless. Overall, I would totally reccommend staying here. Great location, friendly and helpful people working there, clean, directly on the beach. I couldn't ask for much more! Thank you Holiday Inn! I'll remember you when I return.
5out of 5
by A verified traveller from US

Posted 27-Nov-2016
Right on the beach, staff friendly and knowledgeable, walking distance to an amazing amount of things. Will be back to stay at this resort again!