Ratings based on 1,462 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from So.Shore, Ma.

So close to the beauty of it all in Aruba!

Posted 27-Mar-2017
Very happy with our stay. Beautiful view of the resorts well cared for courtyard below us and gorgeous beach with its turquoise water. Just walk straight out to the soft sand. Pelican pier just off to our left..perfect for its refreshments and it's catamaran adventures. Three restaurants on the resorts premises an their Palm Bar were really nice. We loved the Boulevard along the front side of the hotel where there are more restaurants,shops .And did I mention...SUNSETS..omg
3out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Great location and staff, a little long in the too

Posted 27-Mar-2017
Pros: Location and staff
Cons: Everything about the rooms and the beach seemed old and a little tired.
Location: Several bars and restaurants near by. There were 2 particularly decent breakfast places nearby. Linda's Dutch Pancakes and a place called Duschi Bage
This hotel is perfectly located to dining, entertainment and shopping. Being on the beach was great. Good service at bars and restaurants. Quick check in and check out.
5out of 5
Recommended
for Everyone
by A verified traveller

Best location on eagle beach

Posted 27-Mar-2017
One clean hotel had a full time painting crew painting every day.Grounds were spotless
3out of 5
Recommended
for Everyone
by A verified traveller

Very close to beach. Great location to shop.

Posted 26-Mar-2017
Nice hotel. They need to clean the curtains in the room. They were dusty. Restaurant food was not that good. Thank God the hotel is near other restaurants.
4out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Fantastic vacation.

Posted 26-Mar-2017
This was an excellent choice for our annual family vacation. Lots of choices for meal choices, whether it was in the resort property or within walking distance. Our favorite was at the Sea Breeze and our server, Adolph, was just wonderful. We will return and recommend this to all our friends and family.
5out of 5
Recommended
for Everyone
by A verified traveller from Saratoga, NY

Very nice hotel

Posted 23-Mar-2017
We had a wonderful stay at the Holiday Inn in Aruba...I would highly recommend this hotel!
4out of 5
Recommended
for Everyone
by A verified traveller from VA BCH

visitors from Va Bch

Posted 23-Mar-2017
Pros: On the beach. Walking distance from shopping. Nightly entertainment.
Cons: Mini mart prices a little ridiculous.
Location: Great location in a loop. Shopping, restaurants, Cinema, bars, biowling alleys, etc.
Room not ready at 4pm. Asked us to wait an additional 25 min, but it was 45 extra. AC a littlel loud. Side view of beach off balcony. Room description staes SUPERIOR VIEW. Pleaty of lounge chairs, but took 2 days to figure out that you stand in a line the day before for an hour 1/2 to reserve a shaded cabana...which can be vacant all day until the party returns. Only about 25 lounges at the pool. Early bird gets to save them. Weight room suffice. Cheery staff, esp ANNA. Bi-lingual staff very appreciated!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2017
clean convenient highly recommend 2nd time here and we eull.be back again
3out of 5
by A verified traveller

Horrible room, staff was nasty.

Posted 21-Mar-2017
Horrible check in experience, no one was helpful.
Comment from Hotel Management
25-Mar-2017 by Guest Experience Manager , Hotel Management
Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Guest Experience Manager Holiday Inn Resort Aruba- Beach Resort & Casino
4out of 5
Recommended
for Families
by A verified traveller

Posted 21-Mar-2017
lobby was beautiful, rooms were nice but not so spectacular. Outside of hotel could definitely use a little updating. But overall the outside by the pool and beach was beautiful.