Ratings based on 1,246 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Sao Paulo, Brasil

Localizaçao excelente

Posted 29-Sep-2016
Pros: Localizaçao e conforto.
Cons: Instalaçoes modernizadas
Location: Já comentado.
Hotel na praia, staff muito atencioso, local próximo a restaurantes externos, movimentado a noite. No hotel, nos jardins é comum musica ao vivo, shows ao anoitecer e posteriormente nos restaurantes do hotel.
4out of 5
by A verified traveller

Hotel has it all

Posted 26-Sep-2016
Pros: Location
We have been booking with Expedia for about 10 years, always pick superior ocean view, we have yet to receive a room with that view other than that, this Hotel has everything you could want location, friendly staff, very calm waters, great views of the coastline, proximity to restaurants and its very clean.
Comment from Hotel Management
30-Sep-2016 by Guest Experience Manager , Hotel Management
Dear Guest, We are so happy to know you had a great experience at our hotel. We are thrilled to know you enjoyed your stay, as well as our location and friendly staff. We hope to welcome you back very soon! Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
5out of 5
by A verified traveller from Phildelphia, PA

Excellent hotel-located near beach!

Posted 26-Sep-2016
Pros: Location is excellent! Mere steps away from beach, restaurants and local attractions.
Cons: N/A
Location: Holiday Inn boasts various activities inclusive of a beach mere feet away, three swimming pools and three jacuzzis, fitness center and tennis!
My husband and I had a fantastic time. The hotel staff is great, friendly and helpful. The hotel is very clean, daily cleaned-throughout the day we constantly saw staff cleaning. Great on-site restaurants and activities.
Comment from Hotel Management
29-Sep-2016 by Guest Experience Manager , Hotel Management
Dear Lisa, Thank you very much for sharing your experience with us. We are very happy to know you and your husband had a great stay with us during your holidays in Aruba. We hope to see you back very soon! Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
4out of 5
by A verified traveller from Venezuela

It close to evrything

Posted 26-Sep-2016
The hotel was good, they had a very decent buffet in the mornings, rooms where clean and instalations where fine. I would stay again specially because it very centric
Comment from Hotel Management
29-Sep-2016 by Guest Experience Manager, Hotel Management
Dear Jack, Thank you very much for your message. We are so happy to know you had a great time during your holidays in Aruba. We hope to see you back very soon! Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
1out of 5
by A verified traveller

Old clancer

Posted 25-Sep-2016
Room over public bathroom dirty roof tops vew from my window
Comment from Hotel Management
29-Sep-2016 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
4out of 5
by A verified traveller from Boston

Decent priced hotel for right on the beach.

Posted 24-Sep-2016
Despite parking sometimes a challenge in the Sea tower, overall we liked our stay at Holiday Inn. It's close to everything in resort area and right on the beach. The price was decent too. We just went from the 16th to 23rd of Sept. 2016 and the island wasn't overcrowded at all but Holiday Inn was still busy. The inside area of hotel by front and back by the beach are very nice - but certain side angles the hotel can look dated, but no big deal as most of your time is back by the beach and pool areas. We were pleased with our room (king size bed/1st floor by pool) as it was nice inside but a neighbor had a lot of guests and sometimes I could hear them. Most of your time won't be in the room anyways. Overall very satisfied with hotel price, accommodations and stay.
Comment from Hotel Management
27-Sep-2016 by Guest Experience Manager , Hotel Management
Dear Bruce, Thank you very much for sharing your review with us and other travellers. We are glad to know you had a great stay in September and you enjoyed our central location. We apologise the inconveniences you encountered parking and from guests close to your room. But we are glad to know you had a great overall stay. We hope to see you back very soon! Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
2out of 5
by A verified traveller from Orlando

Won't recommend hotel

Posted 22-Sep-2016
Big difference , nothing to do ,no night life activities , the location is the only thing they have going for them. The food is too expensive , is better to eat some were else . The room was okay but it was hot at night , maybe because we were on the Last floor.
Comment from Hotel Management
26-Sep-2016 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
4out of 5
by A verified traveller

Posted 22-Sep-2016
The room was clean however, it lacked a freezer and microwave.
Comment from Hotel Management
23-Sep-2016 by Guest Experience Manager, Hotel Management
Dear Guest, Thank you for taking the time in reviewing your experience. We are very happy to know you had a great time during your stay. We thank you for your comments, rest assured we shall be sharing them with our team. We hope to welcome you back soon. Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
4out of 5
by A verified traveller from 日本

すぐそこにビーチのあるホテル

Posted 22-Sep-2016
ホテルに着くと,すぐそこにはビーチがありました。 子どもたちは,急いでビーチに走って行きました。 周りには,食事をするところもあって,いい場所でした。 カジノは,小さかったので,あまり楽しめないと思います。
5out of 5
by A verified traveller from new york

Awesome vacation!

Posted 18-Sep-2016
Pros: The staff, the beach, the food.
Cons: Just the waiting in line to get a grass pagoda.
Location: Everything we wanted to see was a cab ride away. There were stores right across the street.
Everything from the flight to the hotel was awesome. The staff was so accommodating. They went above and beyond. Kevin the manager was wonderful. Thank you to everyone at the holiday inn. Even the cab drivers were great.
Comment from Hotel Management
21-Sep-2016 by Guest Experience Manager , Hotel Management
Dear nancy, Thank you for your amazing review! We are so happy to know you had a great time and that our team, including Kevin, went above and beyond to make your stay a memorable experience. We hope to welcome you back very soon! Best regards, Hello from beautiful Aruba! We are so glad to know you had a great time at our happy island and that you were treated with warmth and friendliness by our team. We are so delighted to now you found our rooms to be great for your stay and that the bed was very comfortable. We take high pride in receiving reviews such as yours, rest assured we shall continue towards offering great services to all of our esteemed guests. Thank you again for your words and we look forward to welcoming you back! Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino