Ratings based on 1,411 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from ma

Posted 22-Feb-2017
Kids friendly resort. Great location! The resort is close to everything.
5out of 5
Recommended
for Everyone
by A verified traveller

Everything was great

Posted 20-Feb-2017
Pros: Location
Cons: ??????????????????
Location: All kinds of side trips are available or you could just stroll down the main street and take in all o the shops and restaurants
some confusion with check in (I thought I opted for all inclusive but they said not so). The balance of the stay was excellent. Excellent service and the food was terrific.
5out of 5
Recommended
for Everyone
by A verified traveller

Perfect hotel perfect weather

Posted 19-Feb-2017
Great hotel fantastic location 80% wheel chair accessible ramp up to Ocean Breeze Restaurant is steep and no wheelchair pool access Staff more than accommodating and helpful
3out of 5
Recommended
for Everyone
by A verified traveller from boston ma

Ok hotel

Posted 18-Feb-2017
I've been to Aruba a zillion times and it was my first time staying at the holiday inn. I had 2 rooms and the first one was an upgrade (sea towers maybe) and that wasn't bad. There was old food in the fridge but no biggie it was clean and had a nice view. The last day our room got switched to the towers right by the desk basically in the parking lot. Awful. Old and dirty looking. The parking lot had cars beeping all night. Also, the beach chair situation is out of control. For that reason alone I'll never go back to Holiday inn.
1out of 5
by A verified traveller

Old Hotel

Posted 17-Feb-2017
Hotel is in poor condition and the stuff is not very accommodating
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Feb-2017
IT IS EXPENSIVE AND THE SERVICE IN FRONTDESK IS BAD
3out of 5
by A verified traveller

Nothing great but nothing bad

Posted 14-Feb-2017
Close to everything. Cleanliness was just ok. Signed up for king size bed but there was non available so had two double beds.
4out of 5
Recommended
for Everyone
by A verified traveller from Illinois

Nice hotel. Close to everything, and on beach.

Posted 13-Feb-2017
Cleaning service was great and always on top of everything. We only ate at the restaurants twice but it's because there are so many other options. It is prime location to other restaurants and shopping and right on the beach. Our only complaint was people 'reserving' their loung chairs for the 'entire day' by claiming them with a towel. I really dislike the people who put there 'stuff' on a chair and claim it even if they went shopping or to go eat. It should be like a parking meter, if you're going to be gone for more than 2 hours - your towel will be removed - not your loung chair to claim anymore. And there is always beach towel shortage. But yes I would stay there again.
4out of 5
Recommended
for Everyone
by A verified traveller

excellent location, beach beautiful

Posted 13-Feb-2017
Pros: location
Cons: check in procedure
Location: lots of restaurants and shopping nearby. Water rides also nearby
check in process was negative. Staff did not smile and took a very long time. Did not make us feel welcome. Asked to change room after seeing we had a view of the parking lot.. Told to come back the next morning. next day asked to upgrade our room and this person was very helpful. We had a very nice room with a view of the pool and ocean.
5out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

First time visitor

Posted 12-Feb-2017
Excellent first time, will definitely return,great time, great staff, truley paradise