Ratings based on 1,143 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Brooklyn,NY

Nice spot for families and couples

Posted 22-Jul-2016
Pros: Convienent location
Cons: The breakfast buffet is overpriced for the selection. It was $45 for two and the selection wasn't much.
Location: There is shopping, bus stop right outside if you want to venture out and a movie theater across the street.
This was our 5th trip to Aruba and the 4th time staying at the Hoilday Inn. We love the convenience of this hotel right outside are restaurants shopping and a plaza u can walk around. The prices are reasonable and the food is good. So you really don't need to do the all inclusive. Smokey Joes is a must if you like ribs.
4out of 5
by A verified traveller

Great location!

Posted 22-Jul-2016
Location: Can walk to many very good restaurant, bars, fabulous beach!
Very nice hotel. Good staff. Clean. Great location. Good value!
5out of 5
by A verified traveller

Very nice hotel

Posted 22-Jul-2016
Going back to Aruba and I'm definitely staying at the holiday inn again. Staff great Room great Everything great
5out of 5
by A verified traveller

Posted 21-Jul-2016
One Happy Island. Hotel was great. Service was great. Staff was friendly. 2nd time staying here will be back next year
3out of 5
by A verified traveller from Boston, MA

Disappointed

Posted 20-Jul-2016
Had to change rooms upon arrival after finding trash under chair and hair on bedding. Second room was better. Management and staff were helpful and friendly.
Comment from Hotel Management
21-Jul-2016 by Guest Experience Manager, Hotel Management
Dear Amy, We thank you very much for taking the time in sharing your experience, we apologise for the inconveniences you found while arriving at your room, rest assured we shall be sharing your words with our team. On the other hand, we are glad to know our management team were accommodating and helpful during your stay. We hope to have the chance to welcome you back in the near future. Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
4out of 5
by A verified traveller from Cary, NC

Excellent beach front property

Posted 20-Jul-2016
Terrific resort for a beach vacation. The property is large and has plenty of beach and ocean views. The staff is very good and friendly, and the restaurant (Sea Breeze) and outdoor bar have great views and good food/drinks. The only negative is that the rooms and bathrooms are showing their age. Wifi was reliable and room had refrigerator and safe.
Comment from Hotel Management
21-Jul-2016 by Guest Experience Manager, Hotel Management
Dear Mike, Greetings from Sunny Aruba! We thank you very much for taking the time in sharing your time with us. We are very glad to know you enjoyed the service from our staff, they work hard to offer all of our guests great moments, as well as our Sea Breeze restaurant! We hope to have the pleasure of welcoming you back very soon! Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
5out of 5
by A verified traveller from Michigan

Friendly hotel - close to beach

Posted 20-Jul-2016
Pros: Relaxed atmosphere, great beach
Location: lots of tours, activities and shopping close by
All hotel staff were very friendly and helpful. The pools were clean; restaurants and bars were busy, but still personal and fun.
Comment from Hotel Management
21-Jul-2016 by Guest Experience Manager, Hotel Management
Dear Elaine, Thank you very much for your kind words. We are very happy to know you had a great time and enjoyed amazing tours around the island! We thank you for your time and hope to see you back very soon! Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino
4out of 5
by A verified traveller

Espacoso e moderno e vista linda

Posted 19-Jul-2016
Cons: Distancias internas do hotel, uma coisa mundo longe da outra
Espacoso e moderno e vista linda. Espacoso e moderno e vista linda. Espacoso e moderno e vista linda. Espacoso e moderno e vista linda. Espacoso e moderno e vista linda. Espacoso e moderno e vista linda. Espacoso e moderno e vista linda. Espacoso e moderno e vista linda
5out of 5
by A verified traveller

Sylvester & Patricia Dennis

Posted 18-Jul-2016
Our experience was well spent from the door. Your front end representatives were very informative especially Mr Norshell the front end manager telephone operator Ms Angela and the check in staff. I will recommend anyone to this hotel.
3out of 5
by A verified traveller from toronto

nice hotel

Posted 18-Jul-2016
Pros: proximity to beach and all restaurants and shopping in Palm Beach area
Cons: wirelles access, palappas reservation process totally outdated
stayed Jul3-17 the room was nice however there was a constant wireless issue in the room especially in the evenings. Reported it several times and they send someone but unfortunately mothing was fixed. Other than that everything was fine
Comment from Hotel Management
18-Jul-2016 by Guest Experience Manager, Hotel Management
Dear swetonius, Thank you very much for your review! We are happy to know you enjoyed our location, close to shopping and restaurants. We hope to have the chance to welcome you back very soon! Best regards, Guest Experience Manager Holiday Inn Resort Aruba - Beach Resort & Casino