Ratings based on 1,224 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Great beach & happy hour

Posted 01-Sep-2015
Pros: The lobby always has ice cold water with fresh fruit for the guests. 3 pools and plenty of beach chairs around.
Cons: Breakfast buffet at Coral's is overpriced. Ordering ala cart brings the bill to about the same amount. Food was good though.
Location: Very close to restaurants and some shopping.
Hotel was conveniently located near shopping. Beach and pool amenities were very nice. Beach was nicer than more expensive hotels. We like the well-priced happy hour at the beach bar - was 2 for 1 and the drinks were GOOD.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Beautiful Hotel close to Beach...

Posted 31-Aug-2015
Our experience at this hotel was wonderful from beginning to end....There was one staff that left a lasting impression his name is Lucian....He made sure we were well taken care of during our stay....All staff were very friendly and always had a smile on their face. Everyone made us feel welcome....The view from our room was beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveller

so beautiful

Posted 30-Aug-2015
everything was perfect - hotel, service, food and beach!!! loved very minute!
Comment from EPC
01-Sep-2015 by Guest Experience Manager, EPC
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Experience Manager, Holiday Inn Resort Aruba- Beach Resort & Casino
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

HAPPY ISLAND -AN AMAZING EXPERINCE

Posted 29-Aug-2015
Pros: Clean, safe, spacious, conveniently located on the beach and walking to shops and restaurants. Most of all the staff that run the hotel. WOW!
Cons: Less lines on waiting for palms for the next day. We did not like that..
Location: Everything for everyone was located at close proximity -restaurant, shopping, entertainments and sports.
This happy island influence IS the key to all of Aruba. It is the essence of their hospitality wherever one goes. We had such a feeling that we will come back again and again. The hotel, “Holiday Inn” nestled in the Palm Beach area, the friendly and helpful folks who worked there, such as Julisa, Edward, and so many others, all could not do enough to help in making our stay, a memorable and a safe one. We'll be back!
Comment from EPC
01-Sep-2015 by Guest Experience Manager, EPC
Dear Ellie, Warm regards from our happy island! We are thrilled to know you had a great stay with us and enjoyed our service and location. Rest assured we shall share your kind words with Julisa, Edward and the rest of the team. Please come back again soon to enjoy more of the magic Aruba has to offer! Best Regards, Guest Experience Manager Holiday Inn Resort Aruba- Beach Resort & Casino
3 out of 5
Recommended
for Everyone
by A verified traveller from CT

one happy island: very true

Posted 28-Aug-2015
Hotel was in good location to walk to many attractions. Beach was nice and easy & affordable to taxi anywhere on island
Comment from EPC
29-Aug-2015 by eva, EPC
Dear Toddbo , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino.
3 out of 5
Recommended
for Everyone
by A verified traveller from cape cod

Best location on the island

Posted 27-Aug-2015
When arriving at the hotel, the grounds were breathtaking. Looked like something out of a postcard. Unfortunately, that did not continue into the room itself. We stayed in the main building on the 5th floor and the smell was horrid. The hallway smelled like mold the whole week we were there. Think wet basement. The room was fine and the balcony view was amazing. Other than the hallway smell and the older rooms, this hotel has everything inside and out that you will need for a great trip. My suggestion would be to stay in the newer buildings.
Comment from EPC
31-Aug-2015 by eva, EPC
Dear Holly, Hi from Aruba, and thank you for taking your time to share with us your feedback from your recent stay at our Resort, your comments are very important to us, and we shall be happy to share with our Management Team. We were happy to hear that you enjoyed our great location on Palm Beach, and hope to have the opportunity of welcoming you back again on your next visit to Aruba. Kind Regards, Guest Experience Manager, Holiday in resort Aruba-Beach Resort & Casino.
3 out of 5
by A verified traveller from boston

The worst hotel on the best beach in Aruba

Posted 27-Aug-2015
The hotel it isn't ok. The food inside hotel it's disgusting I think. The drinks are the same as the food. The beachfront has the dirtiest sand in palm beach. I guess they keep their prices down like this so they can make it affordable but it shouldn't be like that
4 out of 5
Recommended
for Couples
by A verified traveller from Holiday Inn

Very quiet. very clean. Not enough activities.

Posted 25-Aug-2015
Pros: Cleanliness, service
Cons: The gym needs more equipment. They need activities for kids. They need more activities for adults.
Location: perfect
Very quiet. very clean. Not enough activities. They need more equipment in the gym and more activities.
Comment from EPC
26-Aug-2015 by eva, EPC
Dear Calvin, Greetings from Aruba, and thank you very much for your feedback from your recent stay at our Resort. Your comments are very important to us and help us to make our guest experience an even better one. We were happy to hear that you had a great vacation, and we look forward to the opportunity of welcoming you back again on your next visit to Aruba. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino.
3 out of 5
by A verified traveller from Orange county, NY

Dirty and staff were NOT FRIENDLY at all

Posted 24-Aug-2015
Ok time! You get what you pay for. Staff bordering on rude. Not helpful or polite at all. Spend more stay at the Hyatt been there much better
4 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Excellent oceanfront location

Posted 24-Aug-2015
Spent 7 nights in an oceanfront room on the third floor of the ocean tower. Excellent view, right on the beach just steps from the ocean. Rooms are a little outdated. Bed was not very comfortable but the pillows were great. Walls are paper thin so that can be a problem if you have noisy neighbors. Overall a good value for a hotel in a great location.
Comment from EPC
25-Aug-2015 by eva, EPC
Dear Nancy, Greetings from Aruba, and thank you for taking your time to share with us your comments from your recent stay at our Resort. Your feedback is very important to us, and helps us to make our guest experience and even better one. We shall be more than happy to share your comments with our Management team. Happy to hear that you had a great stay, and enjoyed our beaches and great location. Please come and stay with us again on your next visit to our Happy island. Kind Regards, Guest Experience Manager. Holiday Inn Resort Aruba-Beach Resort & Casino.