I will first start out by saying this hotel is in an amazing location, which is why there are a lot of hidden fees. I say hidden because the breakdown of the total cost was very odd. My nightly rate was $143.47, which did not include $38.93 in other service fees. My total was $182.40 excluding the 3.30 Euros in city tax that is normal. My rate included breakfast yet when I checked in, the front desk clerk said my rate didn't include it even after she "looked up" my reservation. The # 1 reason we selected the hotel was, because under main amenities they had "Self-Service Laundry" listed. My wife was happy, because we could wash our 14-month old's clothes midway through our road trip. I looked all over the property and there was not a laundry. The next morning the owner said the machines were in the garage. He directed me to bring my clothes down and he would do my 2 loads. Upon checkout, I saw a charge of 24 Euros in laundry fees. I told the lady at the desk I refused to pay that as Hotels.com listed "Self-Service Laundry as a main amenity. She said that was a mistake and it was not her fault how it was listed. After having me wait for almost an hour while on the phone she took the charges off. That same morning, I showed the owner that my reservation included breakfast and again there was conversation on the phone. This hotel is great for its location and they helped us with freezing & heating my son’s food, but when it came to money their attitude completely changed.