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Reviews of Dos Palmas Island Resort & Spa

4 out of 5
Dos Palmas Island Resort & Spa
89 Lacao St., Puerto Princesa, Palawan

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 259 reviews" "
Rating 8 - Good. 87 out of 259 reviews" "
Rating 6 - Okay. 26 out of 259 reviews" "
Rating 4 - Poor. 7 out of 259 reviews" "
Rating 2 - Terrible. 2 out of 259 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Shella

Liked: Staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
We've been here before so we already knew that the rooms are worn, that there's no WiFi in the room (and in the public areas where there is - it's poor), that the grounds need more attention, and that the public restrooms near the sports desk are disgusting. The boats are also awful, with uncomfortable plastic benches. We returned anyway because the view is spectacular, the pools are fantastic, and the food at the restaurant is OK and reasonably-priced. Having no other such island resort option near PP, we'll likely be back.
Stayed 2 nights in Feb 2020

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Gi, Toronto

Travelled with partner
Liked: Cleanliness, amenities
Stayed here for 3 nights 4 days and My husband and I had a great time. Although, I wouldn’t stay here longer than that. There’s no planned activities during the day and we kinda got bored on the 3rd day. It’s about an hour boat ride from the main land so you need to pretty much eat and chill on the resort. Food was great and they were very accommodating to all our needs. The spa was amazing and I got the best massage there. Wish they had a gym or planned activities during the day. Connection isn’t that great and only worked near the reception area. I felt really bad for the other restaurant staff cause I generally would tip a lot and there was this was staff member that kept taking over our table even though we were first served by someone else. The bartenders were all nice and were really good at their job. Better than bartenders I see here in Canada. Overall the stay was great and would take the kids here next time.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The island with it's beaches is very beautiful.
Stayed 10 nights in Jan 2020

10/10 Excellent

Sze Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super family getaway!
A very good place for a getaway from the busy city life, especially with family. Though the internet did not work well and no TV, there but it was indeed a good option for a retreat, with easy access to the beach and pools, with assorted recreation activities. Even there was an art house where the artist taught kids to create sand art. Very friendly and nice staff. One of the best experience!
Stayed 3 nights in Dec 2019

10/10 Excellent

Roxie, Australia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
If you’re looking for a place to relax this is the place to be.
Stayed 3 nights in Jan 2020

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/10 Poor

Chloe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice wildlife but so-so beach and terrible room
VERY very worn-out rooms. No view from the room as the windows are frosted. Aircon is incredibly old and noisy. This being said, we did not expect an amazing room and came mainly for the beach and wildlife. The wildlife was amazing, with baby sharks swimming in the lagoon and a huge mangrove that was a nursery for stingrays and probably many other creatures. Snorkelling is great to the right of the pier (ie. not in the designated snorkelling area!). The beach was not good, it gets muddy as soon as you step in the water and many weeds - there is no clean sandy lagoon to swim in. Sand is nice out of the water but the beach area is quite small since most of the shoreline is covered with mangrove. Overall, expensive for Philippines.
Stayed 2 nights in Dec 2019

10/10 Excellent

MICHAEL JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, relaxing..
I hope next time there will be perculators in the rooms... our stay was great and very relaxing... overall we're very much happy on our stay at Dos Palmas.
Stayed 2 nights in Dec 2019

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
old and boring
old and boring. staff were nice but the place was not worth going to. no quality in the buildings or amenities. Its a two star at best. will never return.
Stayed 2 nights in Dec 2019

8/10 Good

LIE SIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort grounds are very nice and well kept. Nice beach and pool. The room is 3-star quality. The restaurant is ugly, the food is OK, excellent free coffee. The restrooms near the marine activities desk are gross: dirty, dilapidated and smelly. The boat used to transfer from the wharf to the island is an uncomfortable experience: old, crowded, plastic benches. The free snorkeling trip was fun, we found Nemo. WiFi was very spotty, more off than on, but cellular reception was everywhere and LTE data worked just fine. Nice for a quick weekend break; no more than a couple of nights.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has to be reviewed in context of the price it charges which is extremely competitive. The free shuttle from airport to wharf and then boat transfer to Sos Palmas were highly efficient. The resort is very beautiful and the high light was a gorgeous coral reef several hundred metres from the resort which provides half hourly free boat ride to a permanent pontoon. Spent a couple of hours snorkeling every day there. There is a free boat transfer to an uninhabited island nearby with sand bars worth doing once. The restaurant has excellent food choices and the buffet is fabulous with different food types ever night. Highly recommended. Beersare very reasonable at 90 pesos each. The large swimming pool in front of restaurant is gorgeous. There should be more shades around the pool eg umbrellas. The villas are large though relatively basic and they turn electricity off twice a day am and pm so be sure to turn aircon on again as the room gets heated up quite quickly and even at full blast it never goes below 24 C which is comfortable enough. All the staffs were polite and helpful. Overall we had a fantastic time and would definitely come back!
Stayed 4 nights in Apr 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful private island.
It was lovely isolated private island. All staff were very kind and friendly. Loved their events and free activities. I will definitely visit again soon.
Stayed 2 nights in Apr 2019

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island Paradise
We stayed for 3 nights. Really helpful staff when it came to organising transport to Honda Bay and the boat to the island. The boat ride was rough on the way to the island but very calm on the way back. I would recommend sea sickness tablets if you get travel sick. All the staff on the island are really friendly especially Janus who always looked after us at every meal. We went snorkeling every day and the equipment provided is in good condition. The rooms are clean and aircon works well.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pleasant staff with excellent customer service. My family enjoyed our stay!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacation we ever had! We have a 6months old baby and we still manage to enjoy every amenities they have. Best part of it is their staff! They are very accomodating and warm. We will definitely coming back!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Toiletten nicht alle in Ordnung
Stayed 3 nights in Jan 2019

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and extremely friendly staff. We will definitely recommend Dos Palmas to our friends.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the try
It was average but the staff were friendly and courteous. Improve on food choices. It's an island and they don't serve grilled seafood. No WiFi and TV in the rooms! Bring your own entertainment gadgets.
Stayed 2 nights in Nov 2018

6/10 Okay

Dave, Vejle

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We liked the friendly resort staff and good communication with the front office, the main beach, sunsets, views of Palawan and other islands, kayaking, the main pool, some of the food for vegans. We did not like that some resort staff could not speak English, plastic and other trash just lying around and low level of cleanliness in general, lazy attitude of some resort staff, there was no gym, no internet connection and no TV in rooms, very limited menu for lunch and dinner if you’re vegan.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Nice, private location. It’s tough to do excursions off of the island and night life is limited.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The staff were well trained. Do not miss the snorkeling in the morning and the visit to the small island with the sandbar for great photos.
Stayed 2 nights in Nov 2018

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island paradise
Amazing service, everyone was so helpful and nice. Amazing views and lots of activities to do on the island! It’s great for the price you pay. Drinks are very strong - be careful! Food portions are big too. Try their cookie bars they are fab.
Stayed 2 nights in Nov 2018

6/10 Okay

Loven

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location. Wish we had stayed an extra night or two. Very relaxing
Stayed 1 night in Jul 2018

8/10 Good

Mary Rose

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

suzsnne, perth australia

Liked: Cleanliness, staff & service, property conditions & facilities
Wedding Anniversay Stay
We had a short but wonderful time. We would definitely recommend and will be back. Thank you Suzanne and Craig
Stayed 2 nights in Jun 2018

10/10 Excellent

Tara Chand

Liked: Cleanliness, staff & service, room comfort
Its an amazing resort to stay, service of the resort is great, very cooperative staff, good vegetarian food at restaurant, nice snorkeling experience. Only flaw in the resort we found that they need to renovate rooms as they look old and tired. We upgraded our rooms from Beach villas to executive villas and the money spent for that was worth as they are big rooms with big bathrooms.
Stayed 1 night in May 2018

10/10 Excellent

Sarah, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful memorable experience
Top points for me go to the staff at this resort. They are so friendly and helpful and genuine and could not have been lovelier, both those in the hotel and the crew running the boat to and from the resort. The arrival to the resort was spectacular. The water was crystal clear and the resort looks amazing as you arrive. There are so many activities to partake in and I could definitely spend more time there as we only stayed for 2 nights. The beach is just beautiful and you can snorkel right at the resort (for free) and see lots of colourful fish and there are even baby sharks swimming right up to the shoreline! They can also organise tours such as island hopping, underground river etc. Food and drinks were very reasonable which is great especially as you don't have any other options on this 1 resort island! Overall a wonderful experience and I definitely plan to return but for longer next time!
Stayed 2 nights in Apr 2018

6/10 Okay

Shawn, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Excellent Staff, very dated resort.
The staff at the place made the stay, we stayed for 5 days and really enjoyed all the workers and even some of the guests. The rooms are very dated and the beds horribly uncomfortable, hard a rock. The pool is very nice. I had a massage at the Spa and the massage table was full of little bugs that bit me constantly. They should have some sort of a spray to kill these little guys before you get on the table. The food was OK, but certainly not great. They have no problem charging for every little thing, they say the snorkeling is free but you have to rent the flippers... We went for a walk around the island and once you leave the guest area the place is a disgusting mess, I do not know why they would not spend a few days and clean the island up. On a positive note, we did see several of the Komodo Dragons running around and a couple in feeding with the baby pigs.
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over all a great place
Despite the rooms being a little tired the overall experience is a great one. Facilities are very good, the food excellent and the service first rate. Highly recommended
Stayed 2 nights in Mar 2018

10/10 Excellent

HYUN JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Island, with kindly staff, beach etc. it is reasonable price and closed location at airport. but this Island get power from petrol. so can hear noise of engine at outside in night
Stayed 4 nights in Dec 2017

10/10 Excellent

VICTOR F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best resort in Palawan
the resort was nice, very private, and well secured/ safe, and it only took the staff 1 day to learn us and cater to us for the next 3 days. the activities of snorkeling, kayaking, island hopping, swimming, and spa treatments were great for us.
Stayed 3 nights in Sep 2017

8/10 Good

janet, taiwan

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel with many activists
Perfect hotel for holidays. Best part is they don't have check out time!
Stayed 1 night in Jun 2017

10/10 Excellent

Sanya P, Maryland U.S.A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay love it.
beautiful hotel lovely beach white sand Crystal clear blue water we love our stay there for 3 nights would most definitely coming back. the only thing that thing could have been better is Wi-Fi connection wish is was faster and the time I was there the internet wasnt great. your guest from U.S.A

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Don't go there! I don't want to share! Lol
The employees were outstanding. Great service. The food was scrumptious. This place is paradise. An absolute jewel in the middle of nowhere. No tv & poor wifi actually improved our stay. We spent more time communicating.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away !
Dos Palmas is a great get away island resort. Not to be confused with a city hotel. The hotel is a getaway place ( from the world ) NO TV not much internet and cellular signal is not that great ( not the fault of the hotel) Although, we were told GLOBE is the best carrier in that area. After the reservation i received an email ( check your junk mail ) confirming the reservation and provided details of the shuttle service from the airport to the hotel. Plan your flights early.... last boat for the Island is 4:00 pm. It would be nice if they had a bigger sign at the meet up point ( small detail ) We were taken to a place and were checked in and then took the 1 hour boat ride to the hotel. The place is beautiful and well kept. The food is good. Ricoe and Adrian were good servers. One night was entertainment at dinner with fire dancers / breathers and songs and dances from the local people. Overall great experience if you want to get away and not be stuck on your phone or TV.

10/10 Excellent

Rafael , Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island Paradise
Enjoy a private island with all the snorkel kayak activities include in the price. The price include transportation from puerto princesa , in regular hours , excelent breakfast buffet.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded paradise
Stayed here in March 2017 if you want quiet seclusion this is your place views are amazing pools are great spa is awesome, my only criticism is the room is dated and it would be better suited as all inclusive as you have no choice but to eat in the hotel restaurant as there is nothing else around, the hotel is the only place on the island and the WiFi isn't all that great. Staff are very friendly. After doing a ten day tour of Philippines this hotel was a quiet change to the non stop hustle of mainland

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect paradise resort with easy access
Fantastic resort! We stayed four nights with 2 and 5 year old kids and we loved every part of the resort. Great pool (there's even a lap pool, my wife loves to do her morning swims), stunning beach and an all around paradise. I play basketball myself and played with the staff every day. The level of the pick up games is actually pretty decent which I didn't expect. Service was perfect on all fronts and the place was tiptop clean. Food in restaurant could've been a bit healthier, but hey this is Philippines, nothing is healthy.

8/10 Good

Elaine, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept island resort
The grounds, the facilities,especially the common washrooms, were always clean and presentable. The room was very comfortable and clean. The AC worked well but noisy. The free wifi was only available in the restaurant...should extend to rooms. The food selection was good. We specially appreciated the early breakfast that was prepared for us before our early morning underground river tour. The staff was awesome...always someone there to help us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
One of the best vacations I have had in recent times . Great Hospitality. Rooms were clean and comfortable.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort