We thought we had arrived at" Faulty Towers"
The only person around was a Receptionist.
She immediately harangued us for parking without a reservation.
Because there was a disabled slot empty and I have a badge, we parked there.
She did eventually emerge from behind her desk and helped with our luggage, and showed us to our room
We booked a table for dinner, and presented ourselves bang on time!!
The 1 waiter proceeded to deal with us, but it took 1 hour before any food appeared and another hour to complete.
the meal .