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Reviews of Sir Anthony Hotel

5 out of 5
Sir Anthony Hotel
Avenida de las Américas s/n, Playa de las Americas, Arona, Tenerife

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 211 reviews" "
Rating 8 - Good. 34 out of 211 reviews" "
Rating 6 - Okay. 8 out of 211 reviews" "
Rating 4 - Poor. 4 out of 211 reviews" "
Rating 2 - Terrible. 3 out of 211 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Been quite a few times the only downside is the breakfast , the food you can order from the kitchen can be very hit and miss. I had scrambled eggs they were awful overcooked egg then chopped not made with milk or cream.the omlettte wasn’t cooked, it was still runny in the middle. I think the breakfast could be much bettter from this standard of hotel . Thats my only complaint the hotel is fantastic apart from the breakfast.
Stayed 3 nights in Mar 2024
Response from Alejandro Crespo, General Manager on 18 Mar 2024
Dear Diane,Thank you very much for sharing with us your impressions about Hotel Sir Anthony.We are very sorry to know about your disappointment with our breakfast service. Please, accept our deepest apologies for the inconveniences.It is important that you inform us of any issue during your stay. I am sure that our team is able to offer you a breakfast as good as you certainly deserve. Sometimes, and very specially with eggs, it is difficult to find the right cooking point, but if you gave us a chance, I am sure we will get it. To this end, I beg you to inform us of any problem immediately.We hope to have the pleasure of welcoming you back again soon.Kind regards,

4/10 Poor

Jasper Meredydd

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool and pool area were good and the bed excellent. Room itself was poor.
Stayed 7 nights in Feb 2024
Response from Alejandro Crespo, General Manager on 6 Mar 2024
Dear Jasper,Thank you for your review. We are really sorry to know of your disappointment.It is a pity that you never shared your concerns with us during your stay. We are here 24 hours a day to help you with anything you may need, but not informing us of any issues makes our presence useless and your stay less satisfactory than expected. Please, accept our apologies for any inconveniences with the room standard and devices.Warmest regards,

10/10 Excellent

Maria Sol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Alejandro Crespo, Director General on 7 Feb 2024
Muchas gracias por puntuarnos Maria Sol. Esperamos volver a verla pronto.

10/10 Excellent

Jonathan David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Staff are friendly and welcoming. The room with a rooftop terrace and pool was fabulous. We’ll be back as soon as we can !
Stayed 7 nights in Sep 2023
Response from Alejandro Crespo, General Manager on 16 Oct 2023
Dear Jonathan,Thank you so much for your kind words. We are thrilled to know that you have enjoyed your stay at Sir Anthony Hotel and we will be pleased to welcome you back again on future visits to Tenerife.Warmest regards,

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 5 nights in Oct 2023
Response from Alejandro Crespo, General Manager on 30 Oct 2023
Dear Diana,Thank you very much for giving us a top rating Diana, much appreciated. We hope to welcome you back again soon.Kind regards,

10/10 Excellent

Isabella, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great beach, very friendly staff. Nice breakfast. We had dinner at the hotel restaurant one time and it was nice also. Beach bar just outside the hotel is very nice place for lunch. It would be nice if the hotel could reserve umbrella and beach chairs for their guests, but we knew that the beach is public. Posting tide schedule would be nice as well: we didn’t realize that it is impossible to swim during the low tide. But overall very nice hotel.
Stayed 4 nights in Sep 2023
Response from Alejandro Crespo, General Manager on 22 Sept 2023
Dear Isabella,Thank you so much for posting your positive review, it means a world to us.It has been a pleasure welcoming you and we hope to be hosting you back again soon.Kind regards,

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Alejandro Crespo, General Manager on 25 Sept 2023
Thank you so much for the top rating Rob! Come back soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delighted
Beautiful newly updated hotel. Amazing on site team and a fantastic location.
Stayed 7 nights in Sep 2023
Response from Alejandro Crespo, General Manager on 19 Sept 2023
Dear William,Thank you very much for your kind review and top rating, much appreciated. It has been a pleasure having you here and we hope to welcome you back again soon.Kind regards,

10/10 Excellent

Amir Reza

Stayed 3 nights in Aug 2023
Response from Alejandro Crespo, General Manager on 13 Sept 2023
Dear Amir,Thank you so much for giving us a high rating. It has been a pleasure having you and your family here and we hope to welcome you all back again soon.Kindest regards,

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked to stay after reading the reviews and can confirm that this hotel is superb and the staff are amazing. Highly recommended for a quiet stay with a touch of luxury added all round. Will definitely stay again, thanks to everyone at Sir Anthony!!
Stayed 7 nights in Aug 2023
Response from Alejandro Crespo, General Manager on 24 Aug 2023
Dear James,Thank you so much for sharing with us your lovely review. We are delighted to know of your satisfaction and we hope to have the pleasure of welcoming you back to Sir Anthony Hotel soon.Warmest regards,

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff. They are an asset to the hotel. Hotel was spotless and the staff are very attentive, friendly and professional. Will definitely be back .
Stayed 6 nights in Jul 2023
Response from Alejandro Crespo, General Manager on 4 Aug 2023
Dear Maureen,Thank you so much for your lovely review. We also hope to have the pleasure of welcoming you back again soon.Kind regards,

2/10 Terrible

Nino Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unser Aufenthalt in diesem Hotel war einfach fantastisch! Von Anfang bis Ende wurden wir von einem äußerst sympathischen Personal empfangen, das sich stets darum bemühte, unseren Aufenthalt so angenehm wie möglich zu gestalten. Die Zimmer waren wunderschön und sehr sauber - ein wirklich gemütliches Zuhause während unseres Urlaubs. Besonders überrascht und erfreut waren wir, als wir ein kostenloses Upgrade für unser Zimmer erhielten. Die Lage des Hotels war unschlagbar, direkt vor der malerischen Strandpromenade. Die Eleganz des Hotels verlieh unserem Urlaub eine besondere Note. Ein weiterer Höhepunkt war zweifellos die Massage im Hotel. Es war die beste Massage, die ich je erlebt habe - pure Entspannung und Erholung. Wir hatten Halbpension gebucht und besonders toll fanden wir, dass wir selbst entscheiden konnten, ob wir am Abend oder am Mittag essen wollten. Das Essen war insgesamt köstlich und das Frühstück verdient besondere Erwähnung für seine Nachhaltigkeit und Leckerei. Der Service während der Mahlzeiten war ebenfalls hervorragend, die Teller wurden immer prompt abgeräumt und die bestellten Gerichte von der à la carte-Karte wurden zügig zubereitet. Einziger kleiner Kritikpunkt war, dass die à la carte-Karte sich während unseres Aufenthalts nicht änderte. Für eine Woche Aufenthalt war die Auswahl großartig, aber für Gäste, die länger bleiben, könnte das Essen eventuell etwas langweilig werden. Insgesamt können wir dieses Hotel jedoch wärmstens empfehlen.
Stayed 6 nights in Jul 2023
Response from Alejandro Crespo, Hauptgeschäftsführer on 4 Aug 2023
Lieber Nino,Vielen Dank für Ihre positive Bewertung. Als ich zum ersten Mal die niedrige Bewertung sah, die Sie uns gegeben haben, dachte ich, dass etwas furchtbar schiefgehen müsste, aber jetzt habe ich verstanden, dass Sie bei der Qualifizierung einen Fehler gemacht haben.Ich freue mich sehr, dass Ihre erste Erfahrung bei uns so positiv war und hoffe, Sie bei zukünftigen Besuchen auf Teneriffa wieder begrüßen zu dürfen.Ich wäre Ihnen sehr dankbar, wenn Sie Ihre irrtümliche Bewertung korrigieren könnten.mit freundlichen Grüßen

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING HOTEL
Fantastic hotel staff were amazing location is amazing the room was amazing had the most enjoyable holiday and would definitely recommend this hotel. X
Stayed 7 nights in Oct 2022
Response from Alejandro Crespo, General manager on 26 Oct 2022
Dear Margaret,Thank you so much for your lovely comments and rating. I am really pleased to know that you have enjoyed your holiday at Hotel Sir Anthony and we hope to welcome you back again soon.Kindest regards

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was extremely friendly & helpful. We had the best time! Loved the small luxury resort feel.
Stayed 7 nights in Sep 2022
Response from Alejandro Crespo - General Manager on 10 Oct 2022
Dear Amanda,Thank you so much for your nice comment. We are glad to know that you have enjoyed your stay and we hope to welcome you back again soon.Kind regards,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel.
Amazing holiday. Excellent service and such consistently friendly staff. A few maintenance issues with the room but they were on them very quickly. A quiet and tranquil hotel which was a retreat from the noise of the town and neighbouring hotels. We were concerned about the possibility of children being noisy spoiling the holiday but there were only two families with a small child each who were so well behaved you hardly knew they were there -and this was a 9 night mid August stay.
Stayed 9 nights in Aug 2022
Response from Alejandro Crespo, General Manager on 30 Aug 2022
Dear Guest,Thank you very much for your lovely words. I am glad to read that you have had a pleasant stay with us and I hope to welcome you back again soon.Warmest regards,

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking hotel and very well located. Nice and quiet with not too many screaming kids. Shame our Expedia gold status was unrecognized
Stayed 10 nights in May 2022
Response from Alejandro Crespo, General Manager on 21 Jun 2022
Dear Paul, Thank you for your kind comments and rating. I hope you have had a lovely holiday. Regarding your comments about the Expedia Premium status, I am quite surprised as you were informed during your check in of the different advantages you could benefit from, and you were also informed that there was no availability for a room upgrade that day but you could move rooms later on, which you finally rejected. I hope this is just a misunderstanding. We hope to welcome you back soon. Kind regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 5 day stay. Staff always prominent and charming. Service and quality of breakfast was 5 stars. Pool and surrounding area was spotless. Best hotel I have stayed in!
Stayed 4 nights in Apr 2022
Response from Alejandro Crespo, General Manager on 29 Apr 2022
Dear Mark, Thank you very much for your kind words. it has been a pleasure having you here. We hope to welcome you back soon. Regards,

10/10 Excellent

Martin, Genève

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel next to the shore.
Stayed 4 nights in Mar 2022
Response from Alejandro Crespo, General Manager on 5 Apr 2022
Dear Martin, Thank you very much for your comments and rating. We hope to welcome you again back soon. Best regards,

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as expected and delivered
Stayed 7 nights in Jan 2022
Response from Alejandro Crespo, General Manager on 22 Feb 2022
Dear Guest, Thank you for your nice comments. We hope to welcome you again soon. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very Quiet, but in the middle of town when you want the restaurants and a bit of life
Stayed 5 nights in Mar 2020

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!
Amazing hotel, everything about it was great!
Stayed 3 nights in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Wonderful Wonderful Hotel
Stayed 7 nights in Jan 2020
Response from Alejandro Crespo General Manager on 7 Feb 2020
Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A fantastic hotel and location. Staff very helpful
Stayed 9 nights in Oct 2019
Response from Alejandro Crespo General Manager on 13 Nov 2019
Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb location and views. Friendly, attentive service
Stayed 2 nights in Nov 2019
Response from Alejandro Crespo General Manager on 4 Nov 2019
Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel - been 3 times - in a great location...
Stayed 7 nights in Sep 2019
Response from Alejandro Crespo General Manager on 8 Oct 2019
Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so good the staff were friendly and welcoming and helpful it was so clean just lovely.
Stayed 10 nights in Jun 2019
Response from Alejandro Crespo General Manager on 12 Jul 2019
Dear Guest, Thank you very much for your detailed and positive report. I´m very pleased to know that our services, facilities and location have surpassed your expectations. Warmest regards,

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has no faults. Location at the sea front. Rooms beautiful and luxurious. Staff friendly and helpful.
Stayed 7 nights in May 2019
Response from Alejandro Crespo General Manager on 28 May 2019
Dear Guest, Thank you very much for your positive report. I´m very pleased to know that our services, facilities and location have surpassed your expectations. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 5th stay at the Sir Anthony and it was as good as ever
Stayed 6 nights in May 2019
Response from Alejandro Crespo General Manager on 28 May 2019
Dear Guest, Thank you very much for your nice comments. I am glad to know that you have enjoyed our services. Kind regards.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A star
Lovely hotel in a great location, food is excellent
Stayed 5 nights in Apr 2019
Response from Alejandro Crespo General Manager on 28 May 2019
Dear Sue, Thank you very much for your nice comments. I am glad to know that you have enjoyed our Location. We are situated in the middle of the Golden Mile, just by the main strip of south Tenerife, and next to the nicest sandy beach of the island. Best regards

10/10 Excellent

MarekDobke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything , all services , were of superb quality. A leaflet about SPA services available in guest rooms, with some detailing of available services, would probably bring more clients to your SPA. By the way my wife claims that she received the best "facial" in her life in Sir Anthony SPA.
Stayed 7 nights in Apr 2019
Response from Alejandro Crespo General Manager on 28 May 2019
Dear Guest, I would like to thank you for sharing your comments with other travelers. Comments like this, give us the energy to continue working hard on all the improvements to show all our guest in future visits. Warmest regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very quiet, no rush for sun beds staff service is excellent
Stayed 7 nights in Apr 2019
Response from Alejandro Crespo General Manager on 29 May 2019
Dear Guest, Thank you very much for rating us. I hope you have enjoyed your stay with us. Best regards.

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peacefull stay.
Excellent friendly staff and management any problem very quickly resolved. Lovely peacefull grounds with excellent rooms and really good choice of food. Will return for sure
Stayed 11 nights in Mar 2019
Response from Alejandro Crespo General Manager on 29 May 2019
Dear Guest, Thank you very much for rating us. I hope you have enjoyed your stay with us.Best regards.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The lack of communication from the staff!! It was very expensive and for nothing! The bedroom was very small and dark - very little lighting so much so that it was impossible to read in bed.
Stayed 4 nights in Mar 2019
Response from Alejandro Crespo General Manager on 29 May 2019
Dear Guest, I am sorry to know that the first impression of our room has been so negative for you. It is a pity that you haven´t informed us or contacted any member of our staff to inform about your disappointment before posting your review. Not informing us leaves us hand-tied and makes it impossible for us to improve your experience in Sir Anthony Hotel. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with beach access and very nice pool area. Beautiful breakfast.
Stayed 2 nights in Mar 2019
Response from Alejandro Crespo General Manager on 8 Oct 2019
Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

10/10 Excellent

Michael, Inverurie,Scotland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic. Genuinely epic. A pleasure to talk to
Stayed 4 nights in Mar 2019
Response from Alejandro Crespo General Manager on 8 Oct 2019
Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful haven in the middle of a busy area and supberb customer service. Every member of staff friendly, helpful and attentive giving the hotel a very warm and happy attmosphere.
Stayed 6 nights in Feb 2019
Response from Alejandro Crespo General Manager on 8 Oct 2019
Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Sal, Glos, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is set back from the beach, but our room overlooked the ocean and at night we could hear the waves. The pool area was lovely, the room was perfect - with a pillow menu, Milton Brown toiletries and a jacuzzi bath. Our room had an upstairs sun terrace with small pool, which was really nice. The Oasis Spa was tranquil and the treatments heavenly but the best thing was the staff; so cheerful and attentive. Nothing was was too much trouble. Even the housekeeping staff were similey and chatty each morning. Really, nothing at all to complain about!
Stayed 5 nights in Jan 2019

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of sir anthony
Hotel very good and staff excellent Coffee and tea not great and food was not to the high expectation we were looking forward to. The grass around the pool area very bare and would benefit from astrturf
Stayed 4 nights in Dec 2018