Stayed in the Alexander club room in Troya. Basic facilities however, needed to pay to use the Safe and the fridge, no iron available either. They don’t have have 24/7 room service either, I needed a blanket around 11pm only to be told by reception no one is available to provide this. Also needed some clothes ironing however, the maid was only available between certain times.
Room was clean, basic decor, we had the sea view which was really nice however, the balcony needed cleaning and their were cigarette buds in the plant pots, which ruined the experience a little.
They also had maintenance and scaffolding work carried out during the day which meant a lot of building work noise could be heard, which did get annoying.
The SPA comes free with the club room, however the SPA is pretty useless. It needs a good clean, the jacuzzi isn’t hot most times it was cold or tepid to say the least, the Roman baths don’t work, Turkish steam room is filthy, the SPA special showers don’t work and need a clean (oxygenate shower, Dutch shower etc). SPA prices are expensive compared to elsewhere on the strip.
Breakfast was fantastic, plenty of options, food tasted great. Faster service needed when clearing tables. Other than that really nice.
Location is great for clubs on the left and relaxing coastal walk towards the right. However, sometimes you can hear the club music from the hotel, or even music from the neighbouring hotel. This can be annoying at times.