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Reviews of Le Cheval Blanc

3 out of 5
Le Cheval Blanc
35 Boulevard Georges Clemenceau, Arles, Bouches-du-Rhone

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 214 reviews" "
Rating 8 - Good. 105 out of 214 reviews" "
Rating 6 - Okay. 34 out of 214 reviews" "
Rating 4 - Poor. 9 out of 214 reviews" "
Rating 2 - Terrible. 4 out of 214 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Skip this hotel!
This hotel is run down and depressing.
Stayed 2 nights in Aug 2023
Response from Hôtel Le Cheval Blanc on 6 Oct 2023
Dear Mrs Hauter. We are very sorry that you didn't find your stay in our hotel a pleasant experience.We do put in all our efforts so that our clients have their needs met and enjoy the best time in Arles.We are confident to say that our team is lively attentive and pleasant.We wish you positive experiences in the futureBest regardsThe reception

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Hôtel Le Cheval Blanc on 6 Oct 2023
Bonjour Monsieur Laventhol, nous vous remercions d'avoir partagé cette appréciation si positive avec les internautes. Nous continuerons à faire notre maximum pour vous apporter entière satisfaction.A bientôt. La réception

4/10 Poor

Cyril

Stayed 1 night in May 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful charming staff. Cheery white ( of course) ambience.
Stayed 1 night in May 2023

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No communication and totally irresponsible. Would not reply to me so l would not recommend
Stayed 2 nights in Apr 2023

10/10 Excellent

Larry Bryan

Stayed 3 nights in Nov 2022
Response from celine on 9 Dec 2022
Toute l'équipe de l'hôtel est ravie que votre séjour se soit bien passé.A bientôt

8/10 Good

Jean-Michel

Liked: Cleanliness, property conditions & facilities, room comfort
Very close to Arles historical center. Rooms are comfortable, well-equipped and quiet. Shower and breakfast buffet are good. Definitely a good buy for short and long stays alike.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thes size of the room and the location. The manager Christopher was a big help and real nice.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage easy to access, nice bathroom and location convenient to attractions and getting in and out of town. Staff made restaurant reservations for us.
Stayed 2 nights in Sep 2019

8/10 Good

SL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business hotel. Rooms newly renovated! Strong recommendation
Stayed 1 night in Aug 2019

8/10 Good

Nat, London, UK

Liked: Cleanliness, staff & service, room comfort
Well located hotel with well equipped rooms including "french balcony" windows.
Stayed 5 nights in Oct 2018

10/10 Excellent

Dana, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly upon arrival and accommodating!! We loved the hot tub!!! Well located!!! Great breakfast!!
Stayed 1 night in Sep 2018

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place in Arles
We enjoyed everything, nice and clean. The only small inconvenience was that the toilet is separated from the bathroom. There is a pleasant veranda for breakfast and this hotel is very well located, and just a few minutes walk to the very center of town. A nice Tourist information center is just a block away, very helpful for the whole region. Also driving to get there is easy.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff helpful and jolly great location
Enjoyable stay great bed and great breakfast will book again if I return
Stayed 1 night in Jun 2018

8/10 Good

WP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid choice
Nice people, excellent location, great breakfast
Stayed 1 night in Sep 2017

10/10 Excellent

Richard, Albuquerque, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good location on the edge of old Arles
Being somewhat away from the traffic and crowds made for a pleasant stay. Everything we wanted to see, and then some, was within easy walking distance. The staff was very friendly and helpful in helping us find various, and off the beaten path, sites that made the visit all the more interesting. Morning breakfast was great and very handy for us. The Wednesday street market was right out the front door and a lot of fun to stroll around in.

10/10 Excellent

David, Norfolk, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, convenient and comfortable hotel
The staff were very welcoming and nothing was too much trouble for them. It is a simple hotel, but the rooms were clean and comfortable and quiet, with good air conditioning. Quality of breakfast high. The hotel is conveniently placed for the main sights, restaurants etc., although it is the other side of town from the railway station.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no more than 1- 2 stars
The real room absolutely different from the official pictures on the website. Bed are uncomfortable, the rooms need major renovation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet
Easy, no problems. Checking simple, stay very good.

8/10 Good

Rob, Washington state

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On ring road, 10 minutes to arena
Slightly remote, it was a 10 minute walk to the arena, etc. Not easy to take bus. Hotel staff very helpful always. It was very satisfactory for our needs. Standard France breakfast but fresh squeezed OJ (do it yourself so you know) was superb.

8/10 Good

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Facinating hist, New England USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel within walking distance of attractions
Staff at reception helpful and friendly. Room very basic but acceptable. Limited paid parking in building. Would not advise driving in old town! Arles historically interesting, great photo ops. Recommend dining at L'Affenage, Rue Pres. Wilson

8/10 Good

denis

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Michael, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable and friendly hotel
Great location for a stay in Arles. Central location and good for parking nearby. Good sound proofing in room. Bathroom and complimentary toiletries were excellent. Bed was most comfortable and huge, a really great huge bed. Reception staff were friendly and helpful, more than most hotels in UK I've stayed in. Toilet room and bathroom tiles need some repair, but overall the hotel and rooms are very well maintained. A good hotel that cares for its residents.

8/10 Good

ron

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Not Provided

Disliked: Cleanliness

8/10 Good

Lisa, Tasmania, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable stay at the Cheval Blanc. The hotel staff were really friendly and welcoming. We were grateful for their English.

6/10 Okay

Steve, Dunedin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget but well woth it
We used this hotel for a two night stay. It was more than adequate, staff were excellent and the location was good with a short walk to the major attractions. We found free parking near by after recieving a ticket outside the hotel while checking in, beware of this. The hotel 7s easy to find. Wifi was very good and rooms quiet. No hesitation in staying there , good value for money.

10/10 Excellent

Kathy, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The staff was very helpful. They spoke enough English to be very helpful. Also very nice. The breakfast was a little high but tasty. I would stay there again. They have an elevator too!

8/10 Good

TD, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, well located, unpretentious hotel.
Comfortable and well located for walking to all that Arles has to offer. Plenty of nearby restaurants. Street parking available (often free at the right times and overnight). Had a problem with the toilet over flowing (major problem with the main sewer!) but staff were very helpful and moved us to another room, that was much better than the first, which had been OK. I suspect the sewage problem was just a one-off. I would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located
Just a few minutes from old town, and a few minutes from archeology museum, which is a must see.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful directions end you up across street from hotel,

8/10 Good

Teresa, San Francisco. California

Liked: Cleanliness, staff & service, room comfort
Excellent upgraded rooms. Amazingly warm staffs and kind managers.
The hotel offers options of cheaper room or upgraded rooms. I like the new look and prefer more modern and clean white sheets. When I arrive, the first room's air condition is out of service and it happened to be hottest week in South of France. They offered me a much better room facing the side street of the hotel and I was delighted to be able to see the old roofs of the neighborhood across street. I loved the soft, clean, white sheets, comfortabl bed. The hotel not being in the center of all Arles' attractions, is actually a very good thing. You're still very close to everything but without the noise of the busy restaurants and tourists. I was in the middle of my month-long trip in France when I realized I have booked one day shorter than I should have, I wrote to them and ask if they would let me add another day of stay with same price, they were able to accommodate. It was a very pleasant 4 night stay. A foot note to this place is the very warm and kind staffs. I was having trouble adding value to my France cell phone's SIM card, and the young owner/manger, Christopher was more than helpful! Since the phone company's website are all in French, he helped me with online purchase of the cellphone time, really solved my big problem as I really needed the phone for communication. Arles is an enchanting old town, I would defiantly go back and will stay at this very same hotel again.

10/10 Excellent

Debra, Springfield, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice air-conditioned hotel near all Arles sights.
Parking is scarce, but our host helped direct us to a free public lot within easy walking distance. He also quickly set up a rollaway bed for one additional traveler who joined us on the way there. He apprised us of local cultural experiences along a timeline. I would love to stay here again.

8/10 Good

Paul, Raunds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Central budget hotel
Excellently placed central hotel for downtown site seeing. Pre book parking to guarantee a space, very small garage! (Sketchy on street parking outside otherwise) Very helpful cheerful manager / owner (?) nothing too much trouble. Cracking aircon in room. Recommended budget central hotel for tourist site seeing.

10/10 Excellent

J and R, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We particularly liked the friendly staff. Breakfasts were excellent value. Arles is a good place to stay ... No too large.

6/10 Okay

CB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean basic hotel
This was decent no frills hotel, and for France it was a good stay as most hotels at this price do not have double beds. The morning buffet breakfast is a bit expensive for what it is, just very basic items like breads, ham, cheese, jellies, butter, etc.., you are better off going to one of the many surrounding restaurants, it is the same price for larger foods (like omelettes, fried eggs, bacon, etc..). The people at the front desk were very nice, no complaints, just a clean, very basic hotel. The wifi is fast and easy to access once you understand how to put in the right codes. Only thing it is missing is a coffee maker in the room, really needs that as it is hard to just get a coffee, you need to buy the buffet.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay and good location
We had booked a superior room but felt it was a standard room in appearance and facilities. Garage very small and they couldn't fit in our car although the instruction on our booking said self parking and did not emphasis booking garage so we had to park on the street. Did not stay for breakfast therefore cannot comment.

8/10 Good

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

10/10 Excellent

Daniel Liles, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with clean spacious rooms
The hotel was clean and convenient. The staff was very responsive and professional. The room felt safe. The rooms was spacious and clean. T The hotel was a 5 minutes walk to the city center. I would recommend and stay here again. It had a quaint, provencal feel to it. Great terrace and strong WiFi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a romantic getaway, a step up from a hostel
The location of this hotel along with the free parking are the best. The buffet is well priced and if you like Coffee a good deal. The bed linen is hard and felt like sand paper. The bathroom is in two locations, the toilet in one room and the tub and sink in another room which was very odd to us. We had two single beds on rollers pulled together but then the sheets were not big enough to be tucked in to hold the bed together, again a step above a hostel. Market is right out front of the hotel on market day though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite and helpful staff.
Comfortable bed. Very quiet. Limited parking (additional €'s per night)- make reservations if needed. Staff was very helpful and spoke excellent English, Portugese, and of course, French. Staff provided great advice about area attractions. Stayed for 2 nights. Would stay again if in the area.

8/10 Good

Kim, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, close to the bus station.
I enjoyed the stay at the hotel, staff was great, and close to everything.