Ratings based on 88 verified reviews

3.3 out of 5
68% of guests recommend
3.4 Room cleanliness
3.1 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from High Prairie, Alberta Canada

Posted 26-Sep-2018
The choice to stay at the OK Odessa Hotel was a good one. The staff were kind and considerate and fulfilled my request in all catagories. I will strongly consider staying here again. The hotel is located in a great place, close to Arcadia (which is the entrance down to the Black Sea) At Arcadia there are many shopping opportunities, food, clothing, specialty shops. There are attractions for the children and adults alike. Access to the Black Sea is simple and easy and comfortable.
Comment from Hotel Management
02-Oct-2018 by Galina Tserush, Hotel Management
Dear Guest Thank you for taking your time to share this review following your stay at OK Odessa. We look forward to welcoming you back to our hotel. Kind regards, Galina Tserush, General Manager of OK Odessa
1 out of 5
by a verified traveller

Non professional hotel

Posted 14-Aug-2018 on Hotels
Order double bed wanted to give me twin beds arguing with them for 20 min in the end gave me room with a wet ceiling in the bathroom,elevator doesn't work.
2 out of 5
by a verified traveller from Worldwide

Posted 05-Jun-2018
Stayed in a Junior suite. cockroaches in the room, carpets are stained and dirty. housekeeping every 3 days and the toilet bowl was not fixed to the floor. Great location for Arcadia beach, but thats pretty much it. If thats how a suite looks like, i'd hate to think how a regular room looks like
3 out of 5
by a verified traveller from Holladay, UT USA

Nice Facility, Poor Service

Posted 08-Apr-2018
I rented a Standard Double Room for one week. It was spacious, but the bed was not a double but two twin mattresses. The decor was contemporary without evidence of wear. I had plenty of hot water and amenities. Only two members of the staff speak good English. I called for laundry service and the woman was at my door for the laundry within five minutes. The second time, it took two days and three requests. My first night there, a group had rented the kitchen out and neither dinner nor room service was available. I felt this was very unprofessional and discriminatory to the rest of the customers. When I ordered room service, the first woman responded, "I do not speak English." and stayed on the line as if I would magically start speaking Russian. I had to ask "Can you please get someone that speaks English?" The next woman that answered did not either, set the phone down and walked away. I sat there for ten minutes listening to people talk in the background, then hung up and called the front desk. I called three times over 20 minutes without response. The staff often had nothing to do but stand around and talk to each other. What was discomforting was when they would stare impolitely at guests as they sit or walk through the lobby. I was told when I checked in I could put meals on my room account and pay when I checked out. The first time I got breakfast, they made me pay cash. I had a friend come visit and was treated very rudely but the front desk staff.
3 out of 5
for Everyone
by a verified traveller

Worth the money, but far from perfect.

Posted 24-Aug-2017
Pros: Close to Arcadia Beach and Gargarin Plaza
Cons: Make sure guests are quiet at night.
I stayed at OK Odessa 3 weeks. The room was air conditioned and had a refrigerator. For about 10 days the air conditioner did not work. In the entire hotel for several days there was no air conditioning. This is Ukraine. There were many guests from Turkey. These guests made a lot of noise even in the hours between 11 AM and 6 AM. They would shout and slam doors. I complained to hotel security, but the noise persisted. The hotel is a 10-minute walk to the entrance to Arcadia Beach. This is one of the best features of the hotel. The hotel is right next to Gagarin Plaza which has excellent shopping, a modern supermarket and an excellent restaurant. For $5 the hotel serves a breakfast buffet. The buffet is not what you would get at a 5-star hotel, but it was definitely worth the $5. For a low-priced hotel, I thought that the overall package was a good deal. I have seen much worse in Ukraine.
2 out of 5
by baris

Never again!

Posted 05-Aug-2017 on Hotels
Very rude cleaning staff, delayed checkin. cockroaches in the room. room is too much claustrophobic. no balcony, no sitting place. the only good thing about this experience was the location of the hotel. very close to Arcadia. I will not stay here again for sure.
5 out of 5
by a verified traveller

All good

Posted 21-Apr-2017 on Hotels
i payed 12 bucks for a clean room with Wifi , excellent bed and shower right next to the Arkadia center. No complaints
3 out of 5
for Everyone
by a verified traveller

Posted 28-Dec-2016
I was disappointed they did not clean the room more then twice in a week. Other then that the staff was good
4 out of 5
for Students
by a verified traveller from NYC

Hotel is OK. For that price its a good place.

Posted 14-Nov-2016 on Orbitz
Nice budget hotel. if toy just need to sleep one or two nights hotel is ok. Nothing special.
5 out of 5
by a verified traveller

Posted 12-Oct-2016 on Hotels