Penthouse Suite with Private Terrace & Sea View | View from property

Reviews of Casa Delfino Hotel & Spa

5 out of 5
Casa Delfino Hotel & Spa
9 Theofanus Street, Chania, Crete Island

Reviews

10

Exceptional

Rating 10 - Excellent. 189 out of 205 reviews" "
Rating 8 - Good. 15 out of 205 reviews" "
Rating 6 - Okay. 1 out of 205 reviews" "
Rating 4 - Poor. 0 out of 205 reviews" "
Rating 2 - Terrible. 0 out of 205 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Artur

yup
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeff

Travelled with family
This place was great! Staff very helpful! Very clean! Great location in old town! Would not go anywhere else.
Stayed 3 nights in Mar 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Lam, Glen Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS WAS OUR FAVORITE PLACE IN CHANIA! I was upset we didn't book our whole 5 day trip there. Staff was amazing and friendly, especially Chrissy! We came during the offseason (Early December) for our honeymoon and would love to come back. Very easy to walk around to get to the main square for food and drinks. Room was spacious and had all the amenities.

10/10 Excellent

Ambika

Stayed 3 nights in Nov 2023

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This 5-star hotel experience was exceptional in every aspect. From the moment of arrival, the impeccable service and attention to detail set a standard of luxury and comfort. The room exuded elegance and sophistication, providing a serene retreat with lavish amenities. The dining options were exquisite, offering a culinary journey that tantalized the taste buds. The hotel’s facilities, from the spa to the fitness center, were top-notch, ensuring a holistic and indulgent stay. Overall, this hotel exceeded expectations, creating an unforgettable and luxurious experience that I would wholeheartedly recommend to anyone seeking unparalleled comfort and service.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in an excellent location in the old port and the staff are helpful and attentive. The decor combines the old and the modern creating an elegant yet casual ambiance. Breakfast in the courtyard was amazing. This is a top tier luxury boutique hotel that I would highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Kimberly, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Paul, Dolans Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful hotel in a great location
Stayed 3 nights in Oct 2023

10/10 Excellent

Marcia

Stayed 4 nights in Oct 2023

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Casa Delfino. The staff was friendly and personable and went out of their way to make us feel welcome. They also had great recommendations of places to go.
Stayed 6 nights in Sep 2023

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was fantastic! The hotel is beautiful and the staff could not be friendlier! They have every detail covered for a wonderful stay-delicious breakfast, nice spa, great location and welcoming staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

NICHOLAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The staff was exceptional! They were friendly, welcoming, extremely helpful with anything you need, and they provided excellent recommendations. I would stay there again in a heartbeat! The location was perfect as well; easy walking distance to everything.
Stayed 4 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
40th wedding anniversary
Beautiful suite with large living room And rooftop terrace looking over harbor Will come back again and bring our family
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the water front but quiet
Stayed 6 nights in Aug 2023

10/10 Excellent

Haralabos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Steeves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Old Town location
Great location in Old Town Chania. Lovely hotel and spa with great amenities. Stay was wonderful. Room was slightly small but very adequate. Their parking is off site, so you call them when you get close and they guide you to the parking. Overall a great experience.
Stayed 4 nights in Aug 2023

10/10 Excellent

Lovee

Stayed 3 nights in Aug 2023

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical stay thanks to the staff
Top notch service and attention. The structure is immaculate, the breakfast is amazing, but what makes this place so special is the staff and management. Antonis, George, Alex, Eleni, and Margarita treated us like family. Crete itself is amazing, Chania is so special and underrated, and Casa Delfino is the perfect place to stay. They organized pickups and car rentals for us, but also provided us with great guidance on what to see and what to skip, and every suggestion was spot on. We enjoyed some of the most amazing beaches and restaurants that we would never have found if it wasn’t for the suggestions from the staff. Then there is the rooftop bar, which had amazing views of the city. And then there is the spa, such an amazing way to unwind. Our stay at Casa Delfino was magical and delightful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Rachael

Stayed 3 nights in Jul 2023

10/10 Excellent

Jamie, West Palm Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have been more pleased with this fantastic hotel. The location was superb. The staff was incredibly attentive, knowledgeable and willing to assist with every request. Our room had a rooftop deck with an amazing view of the harbor. Breakfast, which was included, was tasty. We did not want to check out. We hope to come again and will recommend to others.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Casa Delfino was great! What truly made it exceptional was the incredible staff. They went above and beyond to provide us with excellent recommendations for activities and restaurants, as well as ensure our comfort throughout our entire stay. The location was perfect, and the room was impeccably clean. If I ever have the opportunity to visit Chania again, there's no doubt that I would choose Casa Delfino as my accommodation. Thank you immensely for making this stay a true highlight of our trip!
Stayed 3 nights in Jul 2023

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning hotel very close to the harbour. Room was very spacious and beautiful. Staff were amazing and very friendly. A fantastic stay,, would highly recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the positive reviews at this hotel is true. This is a well run family owned establishment and their attention to detail and level of service is impeccable. Everyone is treated like a VIP and they’re happy to assist with anything you need. We were there for 3 nights and loved every minute of it. There was a rolling power issue over night and kicked our AC off during it we alerted the front desk in the am and they sent someone to fix it right away. The mechanic continued to check up periodically to ensure the system was in good working order. The hotel also provides recommendation on restaurants in the area and they’re happy to help you make the reservations which i would highly recommend that you do. We went to Pallas twice because the food was service was amazing. We would definitely recommend this hotel to anyone and would stay here again in the future!
Stayed 3 nights in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous oasis of quiet in middle of Old Town, close to harbour front and local shops and restaurants yet only 15 mins walk to nearest beach. Rooms were spacious and comfortable. Breakfast in courtyard was a great way to start the day and drinks on the roof terrace with superb views a great way to start the evening. Can't speak highly enough of staff. The friendliest and most helpful I have come across in many years. Going out of their way to make our stay comfortable and full of helpful tips and suggestions for restaurants or places to go. Can recommend this hotel very highly.

10/10 Excellent

saied

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and in an ideal location. The staff was superb, helpful in every way. Highly recommended!
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Kimberly

Stayed 7 nights in Apr 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greek hosting at its finest.
Uber quiet location near all the action. The rooms were massive and well appointed and the staff continuously looking for ways to keep you from lifting a finger. Recommendations for food, drivers and activities were spot on. Greek hosting at its finest.
Stayed 4 nights in Apr 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay
The bed was very comfortable, the shower had endless hot water, the breakfast buffet was delicious, and the veranda had a breathtaking view. Had excellent service throughout my stay, and the location of this property is central to everything in old town Chania. Highly recommend. I will be returning for sure!
Stayed 3 nights in Mar 2023

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is the most amazing I have ever stayed. The property was gorgeous and the service and hospitality was even better. The views from our balcony were stunning and the suite was beautiful. The staff could not have been nicer and made us feel so much at home.
Stayed 5 nights in Mar 2023

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all the hotel staff, they treated us great and helped tremendously when we were impacted by a general strike in Greece. Highly recommend this gorgeous property!
Stayed 2 nights in Mar 2023

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

Elinor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Casa Delfino mostly because the staff were so accommodating and helpful. The location was lovely and a walk to most everything. Great breakfast and building. We sadly ended up in one of their older suites that they nicely upgraded us to.... but think they have a few rooms like that one that still need a little facelift. I would highly recommend this hotel nonetheless.
Stayed 3 nights in Feb 2023

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was so comfortable. Room was gorgeous. Breakfast was delicious.
Stayed 2 nights in Feb 2023

10/10 Excellent

Anita, Frederick,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely adored our stay at Casa Delfino. Everything was top-notch! The staff members were friendly, service-oriented, and efficient. The quality of breakfast was good. The facility was excellent. The location was close to everything. Would highly recommend this hotel.

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to return!
This is a wonderful hotel that has been in the family for generations. Personal service, luxurious and beautifully designed rooms, extraordinary attention to detail and very friendly and helpful staff. Perfectly located for the old town and harbour of Chania. We had a roof terrace with a lovely view of the harbour. The in-house spa is highly recommended too, and the breakfast is great.
Stayed 3 nights in Nov 2022

10/10 Excellent

Matthew

Stayed 1 night in Oct 2022

10/10 Excellent

Kirstyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the staff were so helpful in coordinating rentals/excursions etc and made our stay so easy. Location was perfect - not in the busiest part of the old harbor but within a minute walk.
Stayed 3 nights in Aug 2022

10/10 Excellent

Shruti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff helped us in every way possible. We loved our stay, it’s a special beautiful place.
Stayed 3 nights in Aug 2022

10/10 Excellent

Deborah Karin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Our stay was fantastic, from the hotel room and other facilities beautifully decorated, delicious breakfast, outstanding service to a perfect location, Casa Delfino delivered in all possible categories! I will definitely rebook it when I’m back to Chania!
Stayed 3 nights in Aug 2022

10/10 Excellent

Stanley

Stayed 2 nights in Aug 2022

10/10 Excellent

helen

Stayed 1 night in Aug 2022

10/10 Excellent

Debby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jul 2022