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Reviews of Towada Prince Hotel

3.5 out of 5
Towada Prince Hotel
Nishikohan Towadako Kosaka-machi, Kosaka, Akita-ken

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 76 reviews" "
Rating 8 - Good. 33 out of 76 reviews" "
Rating 6 - Okay. 10 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Jeremy

Liked: Cleanliness, staff & service
Hotel was nice. But there was no food beside the restaurant inside the hotel and it was expensive and not something we enjoyed.
Stayed 2 nights in Oct 2023
Response from 十和田プリンスホテル on 30 Oct 2023
Thank you for using Towada Prince Hotel. We would also like to once again thank you for responding to our survey. We will continue to strive to be a hotel where our customers can spend their time comfortably, and we appreciate your continued support.Thank you for your valuable feedback. We look forward to seeing you again.

10/10 Excellent

Kwok On

Stayed 2 nights in Nov 2022
Response from 十和田プリンスホテル on 2 Dec 2022
Thank you for using Towada Prince Hotel this time. We would also like to thank you again for answering our questionnaire. We will continue to strive to improve our services so that you can be satisfied with each stay. We are looking forward to seeing you again.

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, comfortable, lake view + outdoor bath
Beautiful, peaceful and comfortable lakeside hotel with clean & modern rooms. Beautiful outdoors hot spring. Staff very friendly and professional. Breakfast is a set menu every day with several small dishes, western/Japanese mix. Free coffee all day! There's no casual restaurant option for dinner though, only a very fancy fine dining course starting at ¥7000 per person. If you don't want to pay that much for your evening meal, you need to drive into the town or bring food with you. There's no shops or restaurants within walking distance of this hotel, it is in a very quiet area.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Onsen has great view of lake. Staff is friendly. Hotel is quiet and clean
Stayed 1 night in Apr 2019

10/10 Excellent

Chanat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Jim, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities
the Prince was part of the enchantment of Towada
We enjoyed our stay at the Prince Hotel. The grounds was picturesque and the dinners were exquisite. We were fortunate to make reservations for the shuttle between Tawadako and the hotel. I am not sure what arrangements the hotel would make if the shuttle filled up or if you needed to travel outside the shuttle schedule.

8/10 Good

Sony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mina, Israel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Captive guest
The hotel is isolated, with a beautiful view of the lake. However, No other option for dinner nearby. They hold you as a "captive guest" and the dinner is extremely expensive. Almost no English at the reception desk.

10/10 Excellent

Yoshiaki

Stayed 1 night in Aug 2023
Response from 十和田プリンスホテル on 20 Sept 2023
この度は、十和田プリンスホテルをご利用いただきありがとうございました。 また、アンケートにご回答くださり重ねて御礼申しあげます。 これからもご滞在毎にご満足いただけますよう、より一層のサービス向上を目指してまいりますので、今後とも十和田プリンスホテルをご愛顧いただけますようお願い申しあげます。 またのご来館を心よりお待ち申しあげております。

10/10 Excellent

Ying Ching

Stayed 1 night in Apr 2023
Response from 十和田プリンスホテル on 21 Apr 2023
Thank you for using Towada Prince Hotel this time. We would also like to thank you again for answering our questionnaire. We will continue to strive to improve our services so that you can be satisfied with each stay. We are looking forward to seeing you again.

8/10 Good

Shiro

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
歴史を感じさせるホテルですが、ファシリティが古く、レストランが値段の割にはイマイチ｡ ただし、景色とロケーションは最高でした。
Stayed 1 night in Nov 2022
Response from 十和田プリンスホテル on 2 Dec 2022
この度は、十和田プリンスホテルをご利用いただきありがとうございました。また、アンケートにご回答くださり重ねて御礼申しあげます。ご意見は、社内会議で共有後、精査いたしまして皆さまがもっと便利(快適)にご利用しやすいように検討してまいります。現在、十和田プリンスホテルでは、定期的に社内会議を開き、お客さまの声に対し協議しております。今後もお客さまに愛されるホテルを目指し、サービス向上に努める所存でございますので、引き続きご愛顧いただきますようお願い申しあげます。

8/10 Good

Tsukasa

Stayed 1 night in Sep 2022

4/10 Poor

SHINEI

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

6/10 Okay

?????

Travelled with family
Liked: Staff & service
食事の選択肢がなかった　アラカルトやテイクアウトやルームサービスや夜のバー　何もなかった
Stayed 1 night in May 2022
Response from 十和田プリンスホテル on 13 May 2022
この度は、十和田プリンスホテルをご利用いただきありがとうございました。 また、アンケートにご回答くださり重ねて御礼申しあげます。 社内会議で共有後、精査いたしまして皆さまがもっと便利(快適)にご利用しやすいように検討してまいります。 現在、十和田プリンスホテルでは、定期的に社内会議を開き、お客さまの声に対し協議しております。今後もお客さまに愛されるホテルを目指し、サービス向上に努める所存でございますので、引き続きご愛顧いただきますようお願い申しあげます。

8/10 Good

Yoichi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
レストラン美味しいです。
Stayed 1 night in Apr 2022
Response from 十和田プリンスホテル on 13 May 2022
この度は、十和田プリンスホテルをご利用いただきありがとうございました。 また、アンケートにご回答くださり重ねて御礼申しあげます。 ご宿泊におかれましてご満足されたことを拝読し、大変喜ばしく思っております。 「レストラン美味しいです」という温かなお言葉は、調理スタッフにとりまして励みになると確信しております。誠にありがとうございます。 今後も皆さまにお喜びいただき、快適にお過ごしいただけますようサービスの向上に努力してまいる所存でございます。 またのご来館を心よりお待ち申しあげております。 十和田プリンスホテル

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

YOSHINORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

ichiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

noriko

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
変なプリンスホテル
15:00前に到着したら、チェックインは15:00からですと張り紙がしてあって、お待ち下さいと、？？？ 夕食はホテル以外は周りに食べる所がないが、最低でも一人７千円のコースのプリンスディナー、アラカルトがない。
Stayed 1 night in Sep 2021

8/10 Good

YUTAKA

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Katsushige

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
周りに何も無いので、食事に困る。館内レストランでは選択肢が殆ど無い。
Stayed 3 nights in Aug 2021

4/10 Poor

ritsu

Liked: Cleanliness
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
夏休み
コース料理がとても美味しかったです。またお庭が広くて子供が遊べるボールなどがあるので子供はとても喜んでいました。
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
湖に面したお部屋で、日の出がとても綺麗でした。 温泉が露天風呂一つだけだったのが、少し物足りないような気がします。 レセプションの方達に朗らかさが足りない気がします。 笑顔が増えると気持ち良く滞在を始められると思います。
Stayed 2 nights in Jul 2021

10/10 Excellent

YUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
レイクビューがおすすめ
目の前に広がる綺麗に整えられた芝生と湖はそれだけで十分ここにきた甲斐があったと思わせてくれます。 ここを拠点に奥入瀬渓流、十和田市現代美術館、小坂市内など３日かけてゆっくり回る事が出来ました。 唯一のリクエストがあるとすれば気軽に取れるディナーが有れば家族連れにはもっと良かったと感じました。
Stayed 2 nights in Sep 2020

10/10 Excellent

KAZUNORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大満足
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Onsen ao ar livre e localização do hotel merecem destaque positivo. Quartos merecem um completo up date, falta isolação acústica, banheiro minúsculo e sem conforto. Falta opções para jantar, restaurante do hotel oferece 2 menus fixos de 7.500 e 9500 yens, sem variação, não aconselho para vegetarianos. O lago towada é lindo, vale a pena conhecer.
Stayed 2 nights in Oct 2019

10/10 Excellent

JUSEOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쉴만한 물가..깨끗하고 조용한 호텔...
친절하고 ,단정하고, 깔끔하고, 조용한 호텔입니다. 1박 요금이 적지는 않지만 가성비 부족하지 않으니.... 단풍계절에 맞추지 못하고 가서 아쉬움 남았지만(단풍은 10월20- 25일쯤이 절정인가봐요) 번잡하지 않은곳에서 2일간 쉬고싶은 마음을 충분히 누리고왔습니다. 꼭 자동차로 다녀오시기를 권합니다. 렌트카비용 아깝지않고 운전도 누구나 잘 할 수 있습니다... 오이라세 계류입구에 있는 오이라세 계류관 구경 후 바로 옆 오이라세 계류호텔로비구경, 매점에서의 쇼핑 , 오이라세 계류 자동차길을 거슬러 올라와서 도와다호수 둘레 차량일주, 호텔북측1km에 있는 낚시터 낚시구경, 호텔에서 유람선 선착장 가는 길 왼쪽에 있는 조그만 가게의 맛있는 커피와 더 맛있는 사과파이, 유람선타기, 도와다신사구경, 기념품가게.... 사람이 너무없어서 좋은건지 나쁜건지 ...쉬고 또 쉬어가기엔 아주좋은 조용한 곳... 제가 간 날이 10월9일이었는데 한국보다 한시간 이상 빨리 해가저물고 오후4시쯤엔 도와다호수 주변 식당이 문을 닫는곳이 많으니 저녁식사는 호텔에서 하시거나 알아서 ... 머리아픈 사람은 조용히 쉬고오기 좋은 곳...
Stayed 1 night in Oct 2019

8/10 Good

Andy, Taiwan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
湖邊景色悠美，早餐美味
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーション良い
宿泊料金は安いのですが料理美味しいのですがちょっと高いかな 結局総代金が高くついてしまうとなると他のホテルの宿泊も考えてしまうことになります ローケーションは良かったです 素泊まりなら安くて良いです
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
料理の値段が高過ぎると思ったこと以外、何も不満がなかった。景色や環境がとても良かった。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ディナー 満腹でした。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備は古いですが、清潔な施設、丁寧な接客、美味しい料理で、久しぶりにゆっくり過ごすことができました。 部屋に置いてある、手でひくコーヒーミルを初めて見た子どもたちが一生懸命豆をひいてくれました(笑)
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉
温泉は内風呂はなく露天風呂のみですが、仕切のある洗い場もあり、快適でした。
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

YING YING

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
糟糕至極 terrible service
The hotel has no service and enthusiasm. For the first time in more than ten years, the hotel stayed at such a disappointing hot spring hotel. From the driver who picked us up to the hotel, to check in, and check out the next day, the hotel staff were make us so uncomfortable . No courtesy, no service enthusiasm, only two employees in the whole hotel saw that we would nod their heads to show their attitude. One is to help us with the baggage to the room, one is the driver who sent us back to the station. Even no one say goodbye when we stepped out of the door. All the staff pretended not to see us. Pretend It was busy, the chain hotel had such a poor service. We were very disappointed and never wanted to stay in any other Prince Hotel.
Stayed 1 night in Apr 2019

8/10 Good

佐藤, 青森県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泊まれて最高でした中も外も良かったです。露天風呂もゆっくりと好きな時間に入れましたし。また、いきたいです
Stayed 1 night in Oct 2018

8/10 Good

昭一, 十和田市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Kengo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Eiichi

Liked: Cleanliness, staff & service, room comfort
十和田湖に面した素晴らしいローケーション。
最高のローケーションです。十和田湖に面した広い芝生の庭は開放感があります。露天風呂も格別です。ゆうしょに和食がないのが少々残念ですが。
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食も洗練されたフレンチで素晴らしいサービスでした
Stayed 1 night in Aug 2018