Location is fantastic!
A calamity of errors. Could not find hotel on this busy Father's Day weekend because they changed names and no one told us. There was gunk on the in-room iron and it ruined my blouse. Reception said "we can bring you a different iron" - no sympathy for ruined blouse. We put the "do not disturb" sign on our door. The cleaning staff ignored our wishes and entered anyway. Hotel manager was not concerned and said she would "mention" something to the supervisor. I was totally upset that someone entered my room against my wishes, touched all my stuff, we had money and jewelry on the desk, and Natasha (?) could not have cared less. I booked this room 7 months ago. We were not given a room with a view because we booked thru Expedia. Really!? I wouldn't even have known about this hotel if it were not for Expedia. Our view was of the parking garage. But, at least we could see our car! We had booked for a 2 night stay. Sign in elevator said you could not bring food or drink to your room unless it was purchased from hotel....again, really?! Hotel must be in tough times if they have to make that statement. In all my travels for over 30 years, I've never been told I can't bring outside food/drinks into my room. I'm embarrassed for this hotel. My in-room "kettle" did not work. When I got up at 6:00 a.m. I went downstairs to report the problem. The gentleman at the desk offered to get me a pot of coffee to take to my room....Good man - that is who should be managing this hotel