Beach nearby

Reviews of ibis Antofagasta

3 out of 5
ibis Antofagasta
Av Jose Miguel Carrera 1627, Antofagasta, Antofagasta

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 241 reviews" "
Rating 8 - Good. 101 out of 241 reviews" "
Rating 6 - Okay. 36 out of 241 reviews" "
Rating 4 - Poor. 10 out of 241 reviews" "
Rating 2 - Terrible. 16 out of 241 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Justin

Stayed 2 nights in Feb 2024

2/10 Terrible

Margarita

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Salli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to the waterfront and there are many restaurants just a couple blocks away.
Stayed 1 night in Feb 2020

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Antofagasta
Visiting my daughter who lives in Antofagasta and this was the perfect place to stay. Close to all amenities including a supermarket, various resturants and the sea! :) Bed was incredibly comfortable and the pillows too. Hotel was clean and the breakfast was really good and a very reasonable price. All that you need when you spend the days out and about. Overall I would recommend staying here it is clean, comfy and the staff are really nice.
Stayed 3 nights in Apr 2019

8/10 Good

JORGE, Miami, FL, USA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was adequate, the location is convenient. Bed too small, not quite comfortable. Poor soundproofing
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Hotel Antofagasta Chile
The price is right. The beds are quite comfortable. The rooms are very quiet. The breakfast buffet was cheap and bountiful. There's is a pool table and foosball in the lobby. Great food in the area, especially the Amares!!! The staff here does not speak much English, so I would recommend learning a bit of Spanish or downloading a translator. It is within walking distance to many Attractions and a giant mall. Overall, thumbs up!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Amy, Iquique

Liked: Cleanliness, property conditions & facilities, room comfort
Practical, clean and convenient location
We were quite pleased with the location of the hotel, the pleasing decor and the cleanliness of the room. We were quite disappointed with the restaurant which we feel has the potential to be so much better. One waiter told us they were short-staffed so the service was practically non-existent as well as the choice of drinks. The system charged us the wrong price for drinks and we were told that there's nothing they can do about it. We also lost one night of sleep due to our room filing up with cigarette smoke from 3 am until about 8 am. It seemed to be coming through the air conditioning unit from another room. We called reception and reported it but the problem persisted and the hotel never followed up with us, even when we checked out. No hand towels provided two days in a row.
Stayed 2 nights in Jun 2018

8/10 Good

OSCAR, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, comfortable
Nice, clean, comfortable. Free parking and good location if you have a car. Reception staff was kind though a bit slow. Really good and affordable food in the restaurant, though I missed a coffee maker in the room.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

NAREN

DECENT HOTEL
MY STAY AT IBIS WAS GOOD,THE CONCEIRGE WERE FRIENDLY & THE STAFF WERE MULTILINGUAL ,WERE ABLE TO SPEAK ENGLISH PRETTY WELL,THE BREAKFAST WAS OK ITS NOT INCLUDED,THE HOTEL WAS LOCATED IN GOOD LOCATION,MY ONLY DISSAPPOINTMENT WAS THAT WIFI CONNECTION WAS NOT GOOD IN THE ROOM I WAS NEVER ABLE TO CONNECT,SO I HAD TO USE IT IN THE LOBBY,THERE ALSO IT WAS ONLY FOR HALF HOUR,EVERY HALF HOUR I HAD TO KEEP ASKING FOR THE NEW PASSWORD FROM THE DESK STAFF WHICH WAS VERY ANNOYING,IF THEY SAY WIFI IS FREE WITH THE STAY THAN THEY SHOULD MAKE SURE THAT THE GUEST CAN USE IT WITHOUT ANY HASSLES!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for price
The hotel is clean and the service is Ok. It is cheap so you can't expect much. There is no room service, there is no minibar. The bed and pillows are wrapped in plastic which makes your night extremely hot, you will wake up in the middle of the night sweating. The last night I had to remove the plastic to be able to sleep. They don't have an individual sheet so if you are hot too bad, you have to sleep with the whole comforter. The rooms are very small but have everything you need. They have a restaurant so you can eat in the hotel but not in your room. The internet is very ggod, is fast and easy to connect. It is next to the central station so it's very convenient if you are traveling by bus. Just be careful because the area is not very secure to walk at nights. I would stay again at this hotel if I don't find something else so as an emergency is Ok

8/10 Good

Steph, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
As you'd expect for a standard Ibis. Late check out fee was a bit too pricey. Bathroom could have been cleaner. It would have been nice to have a fridge.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ibis Antofagasta- bad service
The weekend staff here are very abrupt. I had a problem and they were completely unhelpful. Equally, the management were not very helpful. I would never stay in another Hotel Ibis - do NOT book this hotel!!

10/10 Excellent

Andrew, Yamba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant location
Located half way between the main plaza and old town, and the main supermarket and new part of central town, it's a great location. It's only 5 minutes walk to the old port Puerto Viejo where you can buy fresh seafood to kill for and see sea lions basking and being fed. On the way is the extraordinary railway museum - Barrio Historico Ex Estacion. It's only 5 minutes the other direction to the main beach Baleario Municipal with a fabulous resaurant serving BBQ food at really good prices, chorripan on the sidewalk and major supermarkets nearby.

6/10 Okay

Carmen

Business traveller
Disliked: Cleanliness
No se ve como la foto.
La habitacion que me asignaron parecia una habitacion que estaban remodelando, encontre varios hoyos en la pared, la lampara suelta, y las paredes crujian. En la ducha se observan rastro de moho negro y habia fugas de agua por la puerta de la ducha al resto del baño por esta situacion el tenia que tener una toalla en el piso.
Stayed 4 nights in Nov 2023

10/10 Excellent

Juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Experiencia agradable, me hubiese gustado que haya una frazada o almohada de en la habitación
Stayed 2 nights in Sep 2023

8/10 Good

Michel Lucero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Ivón Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

nelida

Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impuestos sobre impuestos m.
La estadía estuvo muy bien, sin problemas y con mucha comodidad. El problema solo se presenta en la página, al momento de pagar el checking, pues pese a que al momentos de reserva dicen “cargos e impuestos incluidos” el hotel te cobra IVA. Lo importante sería que eso te lo refieran con transparencia, como en otras app.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, expedito y amable
Stayed 1 night in Jul 2023

6/10 Okay

Hanny

Liked: Cleanliness
Solide. Die Lage direkt am Meer ist toll. Wochentags kann es passieren, dass man keinen Parkplatz mehr findet, sonst ist das Parken in der Tiefgarage sehr bequem. Das Personal war sehr unterschiedlich, manche Personen sehr freundlich, andere wiederum könnten daran noch arbeiten.
Stayed 8 nights in May 2023

10/10 Excellent

Carlos q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atencion.
Muy bien, la antencion excelente, me vine muy conforme, recomentable totalmente y pretendo volver y hospedarme en el mismo hotel.
Stayed 2 nights in May 2023

6/10 Okay

andres

Travelled with group
Nada espeacial
Nada en especial, la ducha con problemas sin resolver en la estadía. Tampoco esperábamos mucho porque solo era para dormir que utilizábamos el hotel.
Stayed 3 nights in Mar 2023

8/10 Good

Rossana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atencion General
Todo bien en general tanto en instalaciones como la atencion, nada que decir
Stayed 1 night in Feb 2023

8/10 Good

Juvitza

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check - in
Al realizar el check - in no estába claro en sistema del hotel el ya pagó de mi estadia. Tuve que mostrar recibo entregado por la app.
Stayed 3 nights in Feb 2023

2/10 Terrible

David

Stayed 1 night in Jan 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia
Todo excelente, desayuno abundante y muy rico. Me encantó la tranquilidad del lugar, estuve en el piso 8 y no se escuchaba absolutamente nada. Personal muy atento. Agradable estancia.
Stayed 2 nights in Jan 2023

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Un excelente hotel, buena ubicación. Para volver
Stayed 1 night in Jan 2023
Response from IBIS ANTOFAGASTA on 23 Jan 2023
Estimada Maria, Le agradecemos enormemente sus comentarios en relación a su estancia en Ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a nuestros colaboradores, ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

2/10 Terrible

Constanza

Disliked: Staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from IBIS ANTOFAGASTA on 23 Jan 2023
Estimado Luis, Le agradecemos enormemente sus comentarios en relación a su estancia en Ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a nuestros colaboradores, ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

10/10 Excellent

Felix

Stayed 1 night in Dec 2022
Response from IBIS ANTOFAGASTA on 23 Jan 2023
Estimado Luis, Le agradecemos enormemente sus comentarios en relación a su estancia en Ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a nuestros colaboradores, ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

10/10 Excellent

Marisol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Más productos de higiene en el baño
Súper buen servicio, nos encantó el desayuno para llevar. Lo que sí, tendría más productos de higiene en el baño como gorra de baño y el shampoo para lavar el pelo no lo encontré muy bueno. Falta acondicionador también.
Stayed 1 night in Dec 2022
Response from IBIS ANTOFAGASTA on 23 Jan 2023
Estimada Marisol, Le agradecemos enormemente sus comentarios en relación a su estancia en Ibis Antofagasta. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a nuestros colaboradores, ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

10/10 Excellent

Marisa

Liked: Staff & service, property conditions & facilities, room comfort
El piso estaba sucio
Stayed 1 night in Nov 2022

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cumple los estándares de la cadena
Un hotel Ibis como los demás de la cadena. Muy buen desayuno, como la atención del personal. La habitación austera pero con todo lo necesario.
Stayed 1 night in Oct 2022

10/10 Excellent

Anyisoley

Stayed 1 night in Sep 2022

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Nicole

Liked: Cleanliness, room comfort
Disliked: Staff & service
Con problemas de agua caliente ..alto el precio pague 57mil por una noche y sin agua ..mucho encuentro
Stayed 1 night in Sep 2022

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

José Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Ibis Antofagasta on 28 Aug 2022
Estimado José,Le agradecemos enormemente sus comentarios en relación a su estancia en Ibis Antofagasta. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a nuestros colaboradores, ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Ibis Antofagasta on 22 Aug 2022
Estimado Felix,Le agradecemos enormemente sus comentarios en relación a su estancia en Ibis Antofagasta. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a nuestros colaboradores, ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.