Dear [Guest's Name],Thank you for sharing your feedback about your recent stay with us. We are glad to hear that you were satisfied with most aspects of your stay, but we are truly sorry to learn about the negative experiences you had with our reception service.We sincerely apologize for any inconvenience you faced during the check-in process. It's disappointing to hear that our team's behavior did not meet the high standards of professionalism and friendliness that we strive for. Rest assured, we take your feedback seriously and will address these issues with our reception team to ensure that such incidents do not happen again in the future.We greatly appreciate your understanding and patience during this time. We're pleased to hear that despite the initial unpleasant greeting, you found the rest of your stay enjoyable and that the other staff members were nice and friendly. Your feedback helps us improve and provide a better experience for all our guests.We hope that you will consider staying with us again in the future, giving us another opportunity to provide you with the exceptional service that you deserve.Warm regards,

Dear Guest,Thank you for taking the time to provide us with feedback about your recent stay at our hotel. We appreciate your detailed review and are grateful for your constructive comments.We apologize for any inconvenience you experienced during your stay,Your feedback is invaluable to us as we continually strive to improve our services and facilities. We hope that you might consider giving us another opportunity to host you in the future, so we can provide you with a more enjoyable experience.If you have any further questions or concerns, please feel free to reach out to us. We appreciate your patronage and hope to have the chance to welcome you back in the future.Warm regards,

Dear Valued Guest,Thank you so much for awarding us a perfect score for your recent stay at our hotel. Your positive feedback truly means the world to us.We're glad to hear that you had a wonderful experience with us, and we're thrilled that you found our services up to your satisfaction. It's our goal to provide exceptional experiences for all our guests, and your recognition of our efforts is greatly appreciated.If you ever decide to share more about your stay, we'd be excited to hear your thoughts. Your feedback helps us continually improve and enhance the experiences we offer.Once again, thank you for your kind rating. We hope to welcome you back to our hotel in the future and provide you with another outstanding stay.Warm regards,

Dear Guest,We were delighted to read your gracious comment regarding your staying at Rixos Sungate Hotel. It is a pleasure for us to read that you were pleasantly satisfied and that we were able to exceed your expectations.We are glad to read that your recent experience with us was a delightful moment and that you had wonderful vacation memories. We are very glad to know that the services provided by us have been appreciated by you so highly! This kind of feedback increases our motivation and gives us the power to continue at the same tempo. Your nice comments motivate all our team members.Our main aim is to provide you with the best services for a comfortable and memorable stay. We hope to welcome you back soon for another remarkable experience.Yours sincerely,

Dear Valued Guest ,First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate.We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards

Değerli Misafirimiz,Değerli zamanınızı ayırarak Rixos Sungate otel hakkındaki görüşlerinizi Expedia.com sitesine ilettiğiniz için teşekkür eder,sizi yeniden ağırlama onurunu yaşamayı temenni ederizSaygılarımızla

Dear Valued Guest Ahmad, First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards, Rixos Sungate Hotel Guest Relations Department

Dear Guest, We are appreciated that you evoluated our services 8 on a ten point scale We will try to our best to get 10 points next time We look forward to see you soon Kind Regards,

Dear Guest, Thank you for taking the time to share your feedback on your experience at Rixos Sungate. We would like to express our sincere gratitude for the fact that you have chosen and trusted your vacation with us! Every member of our team does their best to create the most relaxing environment for you to enjoy your unwind and carefree vacation. We always try to find a personal approach to each client and satisfy their deepest desires. That is why we provide a wide spectrum of services and activities for all age categories of travelers and we are glad to learn that we were able to make you so happy. We are passionately looking forward welcome you among our guests once again! King Regards,

Dear Guest, We are happy that all the hard work and conscientiousness of our employees are reflected in the service offered, which you have so highly appreciated .All missing points on services were informed to the relevant department and recorded on the CRM system to implement for your expectations next time We invite you again that we will meet your requests and make your vacation memorable We look forward to see you soon Kings Regards,

Dear Guest, We would like to thank you for choosing our hotel and for sharing your impressions on Expedia. We are very pleased to read that you enjoyed your stay with us and were very satisfied with the services. We are happy to be part of a great memory of your trip and looking forward to the pleasure to be your host again! Kind regards,

Dear Guest,We were delighted to read your gracious comment regarding your staying at Rixos Sungate Hotel. It is a pleasure for us to read that you were pleasantly satisfied and that we were able to exceed your expectations.We are glad to read that your recent experience with us was a delightful moment and that you had wonderful vacation memories. We are very glad to know that the services provided by us have been appreciated by you so highly! This kind of feedback increases our motivation and gives us the power to continue at the same tempo. Your nice comments motivate all our team members.Our main aim is to provide you with the best services for a comfortable and memorable stay. We hope to welcome you back soon for another remarkable experience.Yours sincerely,

Değerli Misafirimiz Onur Bey, Öncelikle Rixos Sungate Otelimizi tercih ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz. Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda, sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz. Güleryüzlü ekibimizle, tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Rixos Sungate'in keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız. Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, esenlikler dileriz. Saygılarımızla, Rixos Sungate Hotel Misafir İlişkileri Departmanı

Dear Valued Guest Vladimir, First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. Also, responsibles for maxibar, a service provided by an private company, will be warned to be more careful while doing their check. We look forward to welcoming you back to our hotel in the future. Best Regards

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Dear Valued Guest Bruce, First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. As Rixos Sungate, we don’t organise transfer between airport and hotel in accordance with legal procedures but we have private transfer company in our hotel and they organise it in payable. We have entertainment and sport concept in our hotel but the voice is turned down gradually after 00:00 for comfort of all guests in our hotel. If you wished , you could apply for changing the room and we could change your room with pleasure. We will organise your room about your next accommodation in silence area at Rixos Sungate The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Dear Guest Ahmed, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest Thank you so much for taking your time to leave a review. It is really important for us to hear your experience and impressions. Rixos Sungate facilities are established on 250.000sqm area in Beldibi Antalya , offering a world of holiday beyond your dreams.As Rixos team members, we strive to make every guest feel special by sharing our Rixos hospitality and making sure that our guests stay and leave satisfied. Our Hotel aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. We are sorry if you have faced any inconvenience regarding this issue. Your comments will be noted to be reviewed by relevant department head in order to provide maximum guest comfort. We have changed your room in this period and we will follow your room rigorously. look forward to welcoming you back to our hotel in the future. Sincerely Rixos Sungate Guest Relations Department

Dear Guest , First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest, Thank you so much for taking your time to leave a review. It is really important for us to hear your experience and impressions. Rixos Sungate facilities are established on 250.000sqm area in Beldibi Antalya , offering a world of holiday beyond your dreams.As Rixos team members, we strive to make every guest feel special by sharing our Rixos hospitality and making sure that our guests stay and leave satisfied. Our Hotel aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. We are sorry if you have faced any inconvenience regarding this issue. Your comments will be noted to be reviewed by relevant department head in order to provide maximum guest comfort. We have changed your room in this period and we will follow your room rigorously. look forward to welcoming you back to our hotel in the future. Sincerely Rixos Sungate Guest Relations Department

Dear Guest, Thank you so much for taking your time to leave a review. It is really important for us to hear your experience and impressions. Our Hotel aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you. We look forward to welcoming you back to our hotel in the future. Sincerely Rixos Sungate Guest Relations Department

Dear Guest Babak, Thank you for interest to our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest Regards, Rixos Sungate Guest Relations Department

Dear Guest Paul, Thank you so much for taking your time to leave a review.We are very sad to hear that you did not enjoy your holiday with us.It is really important for us to hear your experience and impressions. Our Hotel aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you. We look forward to welcoming you back to our hotel in the future. Sincerely Rixos Sungate Hotel Guest Relations Department

Dear Guest, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Hassan, First of all, we want to thank you for choosing our Rixos Sungate Hotel and taking the time to write about your experience in our hotel. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest, Thank you for being our guest in our hotel We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest Yazan, Thank you for your feedback and that you have taken the time to describe your impressions.We sincerely apologize that the vacation in our resort has not met your expectations. Guest satisfaction is our number one goal therefore during your accomodation. Upholding our commitment to provide a memorable experience with perfect service, we hope to have a opportunity to make better your experience with us whenever your travels bring you back to Antalya . The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you. Please don’t hesitate to contact with us We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Dear Guest , Thank you so much for taking your time to leave a review. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. Our Hotel aims to provide a truly unique experience. The subjects you meant we would take into consideration with our department authorities as soon as possible. We will take the necessary and we will arrange the training program for all the staff precautions to present the best service for you We look forward to welcoming you back to our hotel in the future. Thank you for your understanding Sincerely

Dear Hamudi, Thank you for choosing our hotel for your vacation. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We would like to indicate forwarding your culinary feedbacks to our relevant culinary department immediately. We will truly be looking forward to welcoming you back in the nearest future. Kindest regards, Rixos Sungate Guest Relations Department

Dear Ed, First of all thank you for choosing our hotel. We are sorry that You had some unsatisfied things during the service along the vacation. We would like to indicate forwarding your feedbacks to our relevant departments immediately. We would like to say that anytime do not hesitate to contact us. Kindest regards, Rixos Sungate Guest Relations Department

Dear Guest Anonymous, Thank you so much for taking your time to leave a review.We are very sad to hear that you did not enjoy your holiday with us.It is really important for us to hear your experience and impressions. Our Hotel aims to provide a truly unique experience. We are always trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. Please contact with us via rhccr.guestrecognition@rixos.com about your feedbacks in details. We look forward to welcoming you back to our hotel in the future. Sincerely

Dear Guest Eray Kanmaz , On behalf of Rixos Sungate Hotel, I would like to express our sincere gratitude for choosing us for your holiday. We appreciate your detailed review. We are very glad to hear that our colleagues met your expectations and you enjoyed your stay in our hotel. It would be an honour to have you back in Rixos Sungate. Kindest regards,

Dear Guest Olena, Thank you so much for taking your time to leave a review.We are very sad to hear that you did not enjoy your holiday with us.It is really important for us to hear your experience and impressions. Our Hotel aims to provide a truly unique experience. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you.We are always trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. Please contact with us via rhccr.guestrecognition@rixos.com about your feedbacks in details. We look forward to welcoming you back to our hotel in the future. Sincerely

Değerli Misafirimiz Okan, Öncelikle Otelimizi tercih ettiğiniz teşekkür eder, otelimizi puanladığınız için teşekkür ederiz. Sizleri otelimizde tekrar ağırlamaktan mutluluk duyacağız. Saygılarımızla Rixos Sungate Hotel Yönetimi.

Dear Guest Arsenii, Thank you for being our guest and for the time you spent to post such a lovely feedback to share your experience regarding your recent stay with us. As Rixos Sungate, our philosophy is to present the highest quality of service and product in the hotel for maximum guest comfort. Rixos Sungate facilities are established on 250.000sqm area in Beldibi Antalya , offering a world of holiday beyond your dreams. As Rixos team members, we strive to make every guest feel special by sharing our Rixos hospitality and making sure that our guests stay and leave satisfied. Our region sea has stones due to the geographical conditions that’s why sea is so clean and clear. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you. Please always feel free to contact us for your all concerns. We look forward to the pleasure of welcoming you once again in the not too distant future. Kindest regards, Rixos Sungate Hotel Guest Relations Department

Dear Guest Anonymous , First of all we would like to thank to you for taking your time to post your feedback about your stay at Hotel Rixos Sungate.All the guest feedbacks are really valuable for us . Rixos Sungate facilities are established on 250.000sqm area in Beldibi Antalya , offering a world of holiday beyond your dreams.As Rixos team members, we strive to make every guest feel special by sharing our Rixos hospitality and making sure that our guests stay and leave satisfied. We are sorry if you have faced any inconvenience regarding this issue. The housekeeping service is provided by our team members every day from 9:00 am to 19:00 pm. We wished you have contact to one of our team members regarding the priority of your desire during your stay. All of our team members would be so happy to assist you for your maximum comfort. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you. We look forward to welcoming you back to our hotel in the future. Sincerely Rixos Sungate Guest Relations Department

Dear Guest, First of all we would like to thank to you for taking your time to post your feedback about your stay at Hotel Rixos Sungate.All the guest feedbacks are really valuable for us . Rixos Sungate facilities are established on 250.000sqm area in Beldibi Antalya , offering a world of holiday beyond your dreams.As Rixos team members, we strive to make every guest feel special by sharing our Rixos hospitality and making sure that our guests stay and leave satisfied. We are sorry if you have faced any inconvenience regarding this issue. The housekeeping service is provided by our team members every day from 9:00 am to 19:00 pm. We wished you have contact to one of our team members regarding the priority of your desire during your stay. All of our team members would be so happy to assist you for your maximum comfort. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you. We look forward to welcoming you back to our hotel in the future. Sincerely Rixos Sungate Guest Relations Department