First time (and last) at an "all-inclusive". For the most part, it's a negative-sum game played by both guests and the hotel. Guests try and maximize what they get (like ordering the most expensive alcohol all day, all the time), and the hotel actively works against providing anything. For Rixos, they took it even further by advertising 5 "a-la-carte" dining options, but then making it next to impossible to book (even though they were half-empty every night). Everything is about pushing guests to the massive buffets at one main hotel. The bars are a bit better, but the service is completely inconsistent based on the attitude of the server. The front desk staff - at least in our case - were incompetent to the point of massive frustration. If / when you decide to pay for something, the prices are multiple timers higher than anywhere comparable. Just a bad experience, but I'm rating it "in the middle", because at least some of the experience was simply due to the type of resort. If you like the "game" of all-inclusive, maybe it will be a better experience. The one shining light is that it is well set-up for families and children, so that also contributed to a better than negative review.