Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Families
by shadi from الاردن

فندق رائع

Posted 28-Sep-2015 on Hotels
من اجمل الفنادق الي سكنتها يوجد مشكله واحده الإنتر نت ضعيف في بعض المناطق يوجد بلفندق اكثر من مطعم عالمي يتوجب الحجز قبل يوم طبعا غير البوفيه الي مايحتاج حجز
Comment from Hotel Management
28-Nov-2015 by CRM of Delphin Hotels, Hotel Management
عزيزي الضيف، وشكرا لكم للمراجعة والتعليقات الخاصة بك. سنحترم لهم. من المهم جدا بالنسبة لنا. مع خالص التقدير، CRM of Delphin Hotels
5 out of 5
Recommended
for Families
by mohammed al dulaimi from antalya

family trip

Posted 27-Sep-2015 on Hotels
very satisfied
Comment from Hotel Management
28-Nov-2015 by CRM of Delphin Hotels, Hotel Management
Dear Guest, thank you so much for taking your time to leave a review. It is really important for us to hear your experience and impressions. That's the only way how we can improve our service every day a little bit more. Hope to see your again Best Regards, CRM of Delphin Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from m.s

Leuke hotel , groot, vlak bij strand

Posted 21-Jul-2015
Vriendelijk personeel, minder vriendelijk receptie. Uitgebreid buffet, goed kwaliteit. Restaurantjes minder kwaliteit eten. Je hebt weinig keuze in A la carte restaurantjes. Je geniet wel van je verblijf. Mooi modern hotel. Zwembaden netjes en schoon, genoeg faciliteiten voor kinderen.
Comment from Hotel Management
01-Aug-2015 by CRM of Delphin Hotels, Hotel Management
Beste Gast, Hartelijk dank dat u de tijd genomen heeft om ons hotel te beoordelen. Het is heel belangrijk voor ons zulesen hun ervaringen en indrukken. Uw punten verhoogd worden doorgestuurd naar de juiste afdeling. Alleen dan kunnen we onze service te verbeteren. We verheugen ons erop om u in de toekomst weer in ons hotel te mogen verwelkomen. Met vriendelijke groeten
5 out of 5
Recommended
for Families
by A verified traveller

Vår beste ferie

Posted 18-Jun-2015 on Hotels
Dette var et drømmehotell, jeg anbefaler på det sterkeste å besøke dette hotellet.
Comment from Hotel Management
16-Jul-2015 by CRM of Delphin Hotels, Hotel Management
Dear Guest, Thank you for choosing our hotel and for taking your time to write a review! We are so glad to hear that you enjoyed your Holiday. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards CRM of Delphin Hotels crm@delphinhotel.com
3 out of 5
by A verified traveller from H

Below expectations

Posted 16-Jun-2015
lets start with the good stuff. Very nice pools, plenty of standard activities for kids and adults and good efficient dining experience. In terms of negatives : 1. Horrible customer service. This is based on specific incidents related to complaints about lack of working wifi, no show of luggage handlers upon arrival, 30 minute delay on arrival of luggage pickup on checkout, lack of follow upon complaints, Frequently forgetting drink orders, etc. reception didn't Seam to care when we got agitated. They told us to contact guest relations who never picked up the phone. 2. Non working Internet. First I thought it was my room but it turned out to be a hotel wide issue. Countless complaints and calls got me nowhere. I ended up getting an Internet data plan from local carrier. 3. Ridiculous narrow closet space and closet doors that can't be opened to access fill closet area. Strange engineering of interior.
Comment from Hotel Management
16-Jul-2015 by CRM of Delphin Hotels, Hotel Management
Dear Guest, first of all we want to say thank you for taking your time to write a review about our hotel. It is really important for us to hear your experience and impressions. We feel really sorry, that you didn't enjoyed our hotel the way you wanted to. You can be sure that we forwarded all your complaints to the related department and we will work to get better every day. We really hope to see you again in our hotel. Best Regards CRM of Delphin Hotels crm@delphinhotel.com
5 out of 5
Recommended
for Families
by Nadir from Madrid

Para volver

Posted 06-Jun-2015 on Hotels
Muyyyy buenooooooo El personal excelente comida muy rica y muy variada playa picina todo playa excelente tengo que volver
Comment from Hotel Management
16-Jul-2015 by CRM of Delphin Hotels, Hotel Management
Dear Guest, Thank you ftaking your time to write a review! We are so glad to hear that you enjoyed your Holiday. We look forward to welcoming you back to our hotel in the future. Thank you again for choosing our hotel. Best Regards CRM of Delphin Hotels crm@delphinhotel.com
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 27-May-2015 on Hotels
Comment from Hotel Management
10-Oct-2015 by CRM of Delphin Hotels, Hotel Management
Dear Guest, thank you for your 5 Star rating. Best Regards, CRM of Delphin Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Purmerend

Delphin Imeprial Fantastisch!!!!

Posted 25-May-2015
Pros: Goed service, attent personeel, luxe, niets is teveel.
Location: Locatie is perfect, veel winkelcentra in de buurt
Het is ons 7de bezoek aan dit hotel. Blijft ons favoriet.
Comment from Hotel Management
01-Aug-2015 by CRM of Delphin Hotel, Hotel Management
Beste Gast, Hartelijk dank dat u de tijd genomen heeft om ons hotel te beoordelen. We verheugen ons erop om u in de toekomst weer in ons hotel te mogen verwelkomen. Met vriendelijke groeten
5 out of 5
Recommended
for Couples
by Svetlana from Ростов-на-Дону

Отличный отель

Posted 31-Jan-2015 on Hotels
Были в отеле несколько дней. Очень понравилось питание, номер, теплые бабассейны на улице и внутри. Хороший сервис. Лучше брать номер с видом на море.
Comment from Hotel Management
19-Sep-2015 by CRM of Delphin Hotels, Hotel Management
Уважаемый гость! Спасибо Вам за положительный комментарий. Мы рады, что Вы получили удовольствие от отдыха, будем и дальше стараться радовать наших гостей. Приезжайте еще, будем рады снова видеть Вас у нас в гостях! С уважением, CRM of Delphin Hotels crm@delphinhotel.com
Comment from Hotel Management
16-Jul-2015 by CRM of Delphin Hotels, Hotel Management
Добрый день! Спасибо Вам за положительный комментарий. Мы рады,что Вы получили удовольствие от отдыха, будем и дальше стараться радовать наших гостей. Приезжайте ещё,будем рады видеть Вас в нашем отеле. CRM of Delphin Hotels crm@delphinhotel.com
5 out of 5
Recommended
for Couples
by Rami from سعودي

رائع للاطفال والعوائل

Posted 19-Nov-2014 on Hotels
الفندق جميل ومرتب وسرعة دخول الغرف وتنوع الانشطه ووووو ...