On the beach, sun-loungers, beach umbrellas, beach bar

Reviews of Aslan City Hotel

3 out of 5
Aslan City Hotel
Saray Mahallesi, Hacihamdioglu Sokak No11, Alanya, Antalya

Reviews

6.8
Rating 10 - Excellent. 6 out of 35 reviews" "
Rating 8 - Good. 11 out of 35 reviews" "
Rating 6 - Okay. 10 out of 35 reviews" "
Rating 4 - Poor. 6 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2022

10/10 Excellent

Michael

Stayed 8 nights in Oct 2022

10/10 Excellent

Michael

Stayed 8 nights in Oct 2022

6/10 Okay

Roy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Greit nok
Fikk feil rom. Et minirom med kun en seng og dusj. De rettet det opp med riktig dobbeltrom dagen etter. Også fullt kaos ved middagen da varmrettene ikke ble stekt eller fylt på før det var helt tomt. Alt i alt et greit opphold
Stayed 7 nights in Sep 2023

6/10 Okay

Olga

Stayed 9 nights in Aug 2023

6/10 Okay

reban

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was a significant amount of damage in the rooms, the walls, shower, mirrors. Much of it was slightly broken. The daily cleaning was extremely minimal as well. Not the best sound isolation either. Very slow elevators with long waits for the reception.
Stayed 9 nights in Aug 2023

8/10 Good

mustafa furkan

Liked: Cleanliness, staff & service, property conditions & facilities
Konumu çok iyi , fiyatı uygun , oda temiz , yemekleri iyi , çalışanları iyi
Stayed 3 nights in Jul 2023

8/10 Good

Jørgen

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Staff & service
Hizmet güzel otel konumu güzel ama bazı istisnalar dışında örnegin temizlik hiç iyi değil yemek secekleri fazla yoktu akşam yemeğinde klimaları açılmıyor
Stayed 5 nights in Jun 2023

6/10 Okay

Henrik H. Sørensen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beliggenhed, med begrænset all.incl
Begrænset udvalg i all.incl. Ekstra : wifi, aircondition. God rengøring. God beliggenhed.
Stayed 13 nights in Apr 2023

8/10 Good

Selina

Stayed 1 night in Jan 2023

4/10 Poor

Dorrit

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dårlig service morgen maden blev fjernet 1/2 time før tid og vi kom om natten så dårligt så vi fik et styk brød , værelser beskidt og lugtede a slam ,surt personale pool beskidt øv øv
Stayed 6 nights in Oct 2022

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Ulrika

Stayed 23 nights in Aug 2022

4/10 Poor

Parviz

Stayed 2 nights in Aug 2022

6/10 Okay

Matias

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2022

2/10 Terrible

Arja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever :(
This hotel is the worst I have ever been in! I had booked 3 weeks here and one week I had corona and was put in quarantine in my room. The workers at the hotel did not even once call me if I need something in the room, water or something. If I asked for somethings, I had to call maybe 3 times the reception. Sometimes they just said: yes I fix this, and never fixed what they promise. I asked for towels, change sheets and water or breakfast, so needed to call many times in order to get help. One girl in reception try to help me a bit, but the service overall in this hotel was the worst I have ever seen. They did not clean the room and the bathroom well, and I did not get enough of towels to the room. Balconies are also very boring, so high wall that when you sit down you don´t see anything, just the sky.The breakfast was on the topfloor, and was so hot inside there because they did not use the AC there. I never need to argue with hotels, but this was so bad, and I would advise to not book this hotel. Any hotel is better than this one. Last thing, there is 2 elevators in the hotel, and they are supersmall and nasty. Sorry 3 weeks spent here.
This breakfast was the worst I got, so after I got really angry and sad they bring me better breakfast.
Stayed 21 nights in Jul 2022
Response from Aslan Hotels on 3 Aug 2022
Dear Arja, What you wrote here has disappointed our hotel and staff. We are so sorry! The proof that we try to provide the best service during your stay at our hotel is as described below. People should be honest with themselves first and foremost. We know very well how hard we try not to infect our other guests with the Corona virus that you caught outside the hotel for a few nights. No tourist who knows the hotel and the hospitality of the Turkish people and staff can believe it. A brief summary of what we have done for you; 1-You mentioned that you got corona in the street of the bars outside the hotel, we immediately called the hospital and doctor we have contracted with, the fully authorized medical team took you to the hospital and you recovered in a few days! You were also quarantined in your room on the advice of the hospital. During this time, all of our employees tried to help you with their outstanding efforts and humane reflexes. 2- However, you threw the sheets and pillowcases on the floor every day and asked for a daily textile change.! We changed your sheets, which are washed at 60 degrees every day. For casual guests, you know, linen is changed every 3 days. As you can see below, we asked our 19-year-old friend Nisan, who is only 19, to put an end to everything and take care of you. We bring your breakfast to your room. No words needed. The following conversations and images are proof. You can say anything, but do not slander and insult. A little embarrassment!

2/10 Terrible

ismet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Yemekler hiç iyi değildi hep aynı menü
Stayed 4 nights in Jul 2022
Response from Aslan Hotels on 25 Jul 2022
Sn.Konuğumuz, Aynı tarihler de 270 kişinin konakladığı otelimiz de yemek büfemiz den memnun olmayan %1 lik dilimde değerlendiriyoruz yorumunuzu.Yinede kendimize çeki düzen vermek için yardımcı olduğunuzdan dolayı teşekkür ederiz.

6/10 Okay

ahmet

Disliked: Property conditions & facilities, room comfort
2 ay öncesinden çift kişilik rezervasyon yaptırmamıza rağmen otele vardığımızda çift kişilik yatak bulunan oda olmadığını 300 metrr ileride başka bir otellerinde oda bulunduğunu söylediler. Biz başka otele gitmek yerine aynı oteldeki 2 ayrı tek kişilik yatağı olan odayı seçmek mecburiyetinde bırakıldık. Otelin kahvaltısı vasattı bence. Peynirler zeytinler salam karpuz ve bir çok kahvaltılık hep bir kaç gündür aynı şekilde sabah çıkarılmaktan bayat bayat insanlara ikram ediliyordu. Kahvaltı vasat. Otel odamızda yataklar eğri ve sırt ağrıtıyordu değiştirilmesi gerekir. Otelin havuzu küçük girmeye değmez havuz için tercih etmeyin havuz içinde hep yabancı turistler vardı ve sürekli etrafında içki içiyorlardı.
Stayed 3 nights in Jul 2022

4/10 Poor

Terhi Susanna

Stayed 14 nights in Jul 2022

6/10 Okay

Sinan

Stayed 4 nights in Jul 2022

8/10 Good

Tuula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2022
Response from Aslan Hotels on 7 Jul 2022
Thank you Tuula.

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
6/10
fiyat/performans olarak iyi. ancak her şey dahil diyerek satış yapan bir otelde neredeyse her şey ekstraya giriyor. türk kahvesi ekstra, şezlong şemsiye ekstra, havuz başı-plaj havluları bile yok. odadaki havlular iki günde bir, çarşaflar üç günde bir değişiyor bu da asla yeterli olmuyor. yemekler lezzetliydi ama aynı yemeğin birden çok kez önümüze konduğu oldu. sadece sabah kahvaltıda çay var günün başka hiçbir zamanında bir çay bile içemiyorsunuz. alkol akşam 10 a kadar sonra bir bardak su bile bulamıyorsunuz. 10.30 da sıcak su aramaya dışarı çıktık daha ne diyeyim. odalar idare eder kötü değildi. personel de iyi sayılır. otelin müşterilerinin tamamı yabancılardan oluşuyor. bu fiyata bu hizmet iyi tamam da bari wifiyi ücretli yapmasaydınız. günlük 3 euro ek ama burası HER ŞEY DAHİL KONSEPTLİ😂😂😂😂😂 birde otopark yok arabanıza yer bulmayıp rezil oluyorsunuz. kücük bi tane havuzu var bazı fotolrda aquapark resmi konmuş orası otelin yanında başka bi işletme günlüğü de 250 tl haaha otelin fotoğraflarında kullanılmış inanmayın
Stayed 3 nights in Jun 2022
Response from Eren Eryılmaz / Aslan Hotels on 28 Jun 2022
Teşekkür ederiz. Yorumunuzu ilgiyle inceledik.Umuyoruz ki bir daha ki konaklamanız için bizleri tekrar düşünürseniz eksiklerimizi düzeltme şansı yakalayabiliriz. Sağlık ve neşe dileklerimizle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güler yüzlü oldukları için teşekkürler personel gayet saygıliydi oda güzeldi sağolun
Stayed 2 nights in Jun 2022
Response from Aslan Hotels on 15 Jun 2022
Teşekkür ederiz Murat Bey.Her zaman için sizleri ve değerli ailenizi otelimize bekleriz.

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaikki toimi ja hinta oli edullinen. Sisätilat remontoitu modernimmiksi, henkilökunta auttoi tarvittaessa. Lisäöiden ottaminen suoraan respasta sujui kivuttomasti. Rannalle matkaa 150 metriä, oma allas pieni mutta ajaa asiansa.
Stayed 10 nights in May 2022
Response from Aslan Hotels on 11 Jun 2022
Thank you Timo. Have a great days. Hope we see you again. Best Regards,

8/10 Good

Miraç

Liked: Cleanliness, room comfort
Güzel
Otel gayet güzeldi.yapı olarak oldukça lüks.temizlik açısından ise biz eşimle beğendik gayet temizdi.
Stayed 1 night in May 2022
Response from Aslan Hotels on 25 May 2022
Miraç Bey, Öncelikle güzel yorumunuz için teşekkür ederiz. Sizleri her zaman otelimiz de ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz. Sağlık,neşe ve başarı dileklerimizle.

6/10 Okay

Marlene, Umeå

Kleopatra beach
Jag och min dotter bodde på hotellet vi trivdes ganska bra men nu var det slutet på säsongen och maten var inte den bästa men gick att äta

8/10 Good

Elin, Malmö

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supergod mat!
Supergod mat varje dag. Fint och stort rum.

6/10 Okay

Verified traveller

Disliked: Room comfort
Strandlage ist 1A
Vom Preis/Leistungsverhältnis ist es optimal. Für mehr ist es auch zu viel. Wenn man rein zur Übernachtung das Hotel nutzen will, ist es optimal. Die Lage zum Strand, in die Stadt und zu den Bars ist wirklich gut. Man sollte hier nicht auf den Service, das Essen oder die Zimmer setzen. Es ist durchaus üblich, dass alle 2 Tage das selbe Essen auf den Tisch kommt.

8/10 Good

Malin, Trollhättan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett hotell för den som gillar tyskar
Helhetsupplevelsen var bra, ett lagom hotell. Mycket tyska familjer med barn, poolen har bara sol på sig mellan 11-16 ungefär. Maten var väldigt annorlunda, Maten skulle inte passa mig om jag var ett barn iallafall, den hade en viss krydda i inprincip allt. Det var lite för varmt i restaurangen för att jag ska ha matlust, det borde gå o fixa då dem hade funderade AC där inne. Personalen var väldigt snabba med att plocka bort tallrik bestick och glas, ibland lite för snabba.

6/10 Okay

Kelly, Stockholm

Liked: Staff & service
Disliked: Room comfort
Hotell som funkar
Jag och min kompis bodde på hotellet i 6 nätter, när vi kom fram dit hade det tydligen varit något problem med deras system så vi fick flytta till ett annat hotell bredvid som de tydligen också ägde en del av. Vi skulle bo där i 3 nätter men fick därefter välja om vi ville fortsätta bo kvar där eller flytta till den ursprungliga hotellet, vi stannade kvar för vi inte orkade packa allt bagage. Vi sov därför enbart på det andra hotellet och fick som kompensation solstolsbiljetter, inga problem med det. + Nära till strand, stan, harbour (bargatan). Sjukt trevlig personal och väldigt hjälpsamma, lite för mycket.. fanns wifi i hela hotellet - Rummen var väldigt små och skulle även vara mindre på deras vanliga hotell, vi hade inte kyl så att man kunde ställa vattenflaskor. Vi hade all inclusive = mat, och den var inte bra. Den var ätbar men det var ungefär samma mat varje dag både till lunchen och middagen. De kunde ändra någon maträtt men annars var det densamma och inte alls god... Passar bra till de som inte är så kräsna med maten för annars var allt annat bra med avstånd och service osv.