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Mercure Andorra
4.0 star property

Upscale spa hotel, walk to Pyrenees Andorra Shopping Centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Mercure Andorra

Photo gallery for Mercure Andorra

Indoor pool, open 10:30 AM to 1:30 PM, pool loungers
Front of property
Standard Room, Multiple Beds | Down duvets, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Exterior

Overview of Mercure Andorra

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Carrer de La Roda, 2, Andorra la Vella, AD500
  • Popular LocationAndorra Massage5 min walk
  • Popular LocationPyrenees Andorra Shopping Centre5 min walk
  • Popular LocationCasa de la Vall9 min walk
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Room options

View all photos for Superior Room, Multiple Beds

Down duvets, minibar, in-room safe, desk

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Blackout curtains
Hairdryer
Eco-friendly toiletries
Deep-soaking bath
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Down duvets, minibar, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Blackout curtains
Hairdryer
Eco-friendly toiletries
Deep-soaking bath
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Down duvets, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Blackout curtains
Hairdryer
Eco-friendly toiletries
Deep-soaking bath
  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Down duvets, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Blackout curtains
Hairdryer
Eco-friendly toiletries
Deep-soaking bath
  • 139 sq ft
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property – evening/night
Hotel Magic Andorra
Hot tub
Spa
Free WiFi
Restaurant
8.6 out of 10, Excellent, (663)
The price is £70
for 1 night
includes taxes & fees
3 May - 4 May
Hotel Magic Andorra

About the area

Andorra la Vella

Mercure Andorra is located in Andorra la Vella. Placa del Poble and Pyrenees Andorra Shopping Centre are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.
Visit our Andorra la Vella travel guideOpens in a new window

What's nearby

  • Andorra Massage - 5 min walk
  • Pyrenees Andorra Shopping Centre - 5 min walk
  • Placa del Poble - 8 min walk
  • Casa de la Vall - 9 min walk
  • Caldea Spa - 14 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • L'Orri - 4 min walk
  • Lizarran Andorra - 3 min walk
  • Starbucks - 4 min walk
  • Zenith Brunch & Coffee - 5 min walk
  • Buffet El Grill - 5 min walk

About this property

Mercure Andorra

Upscale hotel near Pyrenees Andorra Shopping Centre
Located close to Placa del Poble and Casa de la Vall, Mercure Andorra provides a terrace, a coffee shop/cafe and a playground. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Spanish cuisine. In-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Meeting rooms, luggage storage and a computer station
  • Concierge services, a vending machine and a lift
Room features
All 172 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as safes and sound-insulated walls.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (EUR 26 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM–11:00 AM for a fee: EUR 15–16 for adults and EUR 10–12 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • El Grill
  • El Jardi
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from May 6 2024 to May 10 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 to 16 for adults and from EUR 10 to 12 for children
  • Covered self-parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:30 AM to 1:30 PM
Parking height restrictions apply

Property is also known as

Mercure 4 Hotel Andorra
Mercure Andorra 4
Mercure Andorra Hotel Andorra La Vella
Mercure Andorra Hotel
Mercure Andorra Andorra La Vella
Mercure Andorra
Mercure Andorra Hotel
Mercure Andorra Andorra la Vella
Mercure Andorra Hotel Andorra la Vella

Frequently asked questions

Does Mercure Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 10:30 AM to 1:30 PM. The swimming pool will be unavailable from May 6 2024 until May 10 2024 (dates subject to change).

How much does it cost to stay at Mercure Andorra?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Mercure Andorra on 29 Apr 2024 start from £73.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Andorra pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Andorra?

Self-parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Mercure Andorra?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Mercure Andorra?

Checkout is at noon.

Where is Mercure Andorra located?

Situated in Andorra la Vella, this spa hotel is within a 10-minute walk of Pyrenees Andorra Shopping Centre, Placa del Poble and Casa de la Vall. Vallnord Ski Area is 10.1 mi (16.3 km) away.

Mercure Andorra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 243 reviews" "
Rating 8 - Good. 107 out of 243 reviews" "
Rating 6 - Okay. 30 out of 243 reviews" "
Rating 4 - Poor. 16 out of 243 reviews" "
Rating 2 - Terrible. 5 out of 243 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Colin

Stayed 2 nights in Oct 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value, luxury hotel
This was one of the best hotels I have ever stayed in for the price. The room was spacious, clean, cool, and well-appointed. I would definitely stay here again! the food was quite good, and the location was perfect for me--less than 10 min from the main bus station and an easy walk to more shopping than anyone could ever need. Plus, it was easy to get to historical spots buildings and other busses to other parts of Andorra.
Stayed 1 night in Sep 2022

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Troy

Stayed 3 nights in Jun 2022

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

MARK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
pretty good
Stayed 3 nights in Sep 2021

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Address
Carrer de La Roda, 2, Andorra la Vella
Location
Andorra la Vella