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Reviews of Hotel L'Ermita B&B

3 out of 5
Hotel L'Ermita B&B
Mertixell, s/n, Canillo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 103 reviews" "
Rating 8 - Good. 29 out of 103 reviews" "
Rating 6 - Okay. 3 out of 103 reviews" "
Rating 4 - Poor. 1 out of 103 reviews" "
Rating 2 - Terrible. 0 out of 103 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little Hotel
A great little Hotel. Nice position, lovely rooms, friendly staff. Also has a great restraunt just next door. Breakfast was nice and the kids game room was a real bonus.
Stayed 2 nights in Jul 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a family of four!
Couldn’t have been a better overnight stop on our road trip through Andorra. A picturesque setting in this small town. The room was clean and spacious and quiet. We loved the set up with the bunks for the kids on one side and a large bed for parents on the other. The man at the desk recommended the French restaurant behind the hotel for dinner and it was amazing! We had such a nice meal in the patio with a view of the mountains.
Restaurant behind hotel
Restaurant behind hotel — delicious!
The hotel
Family room
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Excellent breakfast and reasonably priced.
Stayed 2 nights in Jul 2019

10/10 Excellent

Gerardus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem along the French toll road
Decided to spend night on way for a family vacation in Northern Spain. Last minute booking and later arrival time. Front desk was great and we got a nice room for 4 of us. Enjoyed the breakfast in this former castle. Great location and great service
Stayed 1 night in Jul 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice value
Very reasonably priced hotel in a small village just off main road through Andorra. Has a restaurant and bar. My rate included breakfast which like most in Europe includes lots of breads, cold cuts, cheese and cereals as well as juices and coffees.
Stayed 1 night in May 2017

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Comfortable. Good customer service
The room was a good temperature. Also nice bathroom.

10/10 Excellent

James, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem hidden in the mountains.
Awesome find. The owners made us feel like family from the moment we stepped in the front door. Nice clean rooms, great bathroom and wonderful restaurant. If back in Andorra, this is where I would stay, hands down.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Fantastic location, spacious very clean room. Nothing bad to say!

10/10 Excellent

Vanessa, Dukhan, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class breakaway from all the bussle in life.
Loved it. Excellent customer service and extremely helpful with helping with travel arrangements. Firdt class breakfast with delicious home cooked evening meal. Would highly recommend.

10/10 Excellent

Rovin' Roger, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peacefull mountainside hotel
Faultless hotel; quiet location with good outlooks, excellent room and facilities, generous meals at inexpensive prices, very accommodating manager and staff, two easy day walks from hotel and central to many of Andorras tourist destinations.

8/10 Good

Clayton B, Evanston, WY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, with a couple caveats
I enjoyed this place - clean, comfortable rooms, surprisingly good food available for dinner in the adjoining restaurant, and a nice setting atop a hill looking into the Andorran mountains. However, a couple minor complaints: first, the place isn't sound-proofed well, and my room was directly below the kitchen, which meant it didn't get quiet until late and then the noise picked up again early. There was a family with some loud children as well and the sound carried - bring earplugs if you're a light sleeper. The only other comment I have is that their cancellation policy is extremely strict, so be very careful with your booking. I was passing through on a road trip and accidentally booked the room here on the wrong date. When I tried to move the date (not cancel), I was told that this wasn't permitted. It was my mistake, yes, but no margin for error. Overall, though, it was a nice place and reasonably priced, and I would highly recommend to the budget traveller.

10/10 Excellent

Adam C, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little hotel in Anndorra
We absolutely loved our stay at hotel L'Ermita and wished we would have stayed longer than the one night. The owners are very friendly and gave us some amazing recommendations on a hike in the area. The room is a bit cozy but could have slept 4 comfortably thanks to a second floor bunk area. My wife and I peeked up there, but didn't need to use it since it was just the two of us. We liked the location as it was a secluded little side of the valley with gorgeous views. The hotel has a restaurant and I believe there is a bar across the way, but there isn't much else around there. I am not sure what the public transportation is like in Andorra, but I would think you would need a car to visit. We were there in the off season though and it looks like Andorra caters to a lot of winter ski traffic, so perhaps there are shuttles that we were not aware of. All in all, we already can't wait to come back to Andorra and will definitely stay longer at Hotel L'Ermita as we thought it was a great value.

10/10 Excellent

Michael, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service in a Beautiful Location
Hotel L'Ermita really exceeded our expectations! Nestled on a hill next to a sanctuary, we were very happy with its location outside of the bustling, busy city. The view from our hotel room was beautiful and the immediate area is perfect for a stroll. Hotel service at check-in, dinner and breakfast were all outstanding. The room was clean and cozy. Ample parking right next to the hotel was also a strength. No complaints. This is a wonderful hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - quiet and picturesque
Stayed for 3 enjoyable nights, felt it was great value. Excellent restaurant. Room was small but clean and comfortable.

10/10 Excellent

jxg, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good safe parking - you need a car to get anywhere - about 5-10 mins drive from Andorra La Ville. Very good dinner and excellent value but they close the restaurant on Sunday. Very helpful receptionist.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant value and very friendly Hotel
L'Ermita is a very well kept and organised hotel a short distance from Canillo. The Hotel itself is very good value for money and the Half-Board option is excellent. All the food is prepared from scratch in a proper French kitchen. The owner is very friendly and speaks good Spanish, Catalan, French and English. I would recommend it to British travelers who do not want to be surrounded by British holidaymakers since the clientele is mostly international.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose L'Ermita based on reviews and weren't disappointed. Fantastic stay. Next time we visit Andorra, L'Ermita will be our first choice.

10/10 Excellent

Gabriel

Stayed 2 nights in Dec 2023

8/10 Good

ALBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar agradable. Muybuen trato.
Stayed 1 night in Jan 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Nos ha gustado todo .
Stayed 2 nights in Dec 2023

8/10 Good

Soledad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

juli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño y de ambiente familiar. muy limpio. buen desayuno y entorno muy tranquilo y silencioso. el personal muy amable y atento
Stayed 2 nights in Aug 2023

10/10 Excellent

sylvain

Liked: Amenities
Super Hôtel, très belle douche, top
Stayed 1 night in Aug 2023

10/10 Excellent

Jaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 1 night in Jul 2023

10/10 Excellent

Victor

Stayed 1 night in Mar 2023

10/10 Excellent

JEAN

Stayed 1 night in Feb 2023

10/10 Excellent

JOAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad, simpatia, limpio, comodo, tranquilo....muy recomendable

10/10 Excellent

ADA EVA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

visa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
El hotel excelente; mención especial para el encargado Sr. Domingos por su atención y amabilidad.
Stayed 2 nights in Sep 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hors du temps
Un endroit romantique, reposant niché au cœur des montagnes. Le village est très pittoresque. L’hôtel, à taille humaine dispose d’une vingtaine de chambres spacieuse confortables.
Stayed 2 nights in Aug 2022

10/10 Excellent

Bernat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

SYLVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

DIDIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil exceptionnel
Hôtel tranquille face à Merixchell, chambre très agréable et propre. Super petit déjeuner très complet en sucré et salé, il manque juste la confiture maison. Le top c'est l'accueil, toujours avec le sourire et à votre disposition, une vraie bouffée de gentillesse.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente muy familiar y personal del hotel muy atentos y agradables.
Stayed 1 night in Jul 2019

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait en famille
Accueil parfait. Solution proposée très simple si on arrive après 20h00. On se gare devant l'hôtel (du moins en été). Les chambres sont propres. Petit déjeuner nickel. Pour le restaurant, il y en a un sur le parking juste en bas de l'hôtel => Prix correct et excellent dans l'assiette. Conclusion : Nous avons fait une étape à l'aller et allons y revenir au retour...
Stayed 1 night in Jul 2019

8/10 Good

javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Habitacion algo pequeña, por contra muy limpia, nueva y aseo grande y moderno. Yo pondría los enchufes más accesibles. Desayuno muy bien y mucha amabilidad. Entorno muy bonito. Tranquilo. Cuidado no hay recepción después de las 20.00
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, el desayuno y las habitaciones excelentes, aparcamiento fácil y gratuito.
Stayed 2 nights in Feb 2019

8/10 Good

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les patrons sont charmants et au petits soins.Un excellent séjour !!
Stayed 3 nights in Feb 2019

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un alojamiento muy acojedor en un entorno único.
Stayed 1 night in Jan 2019

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquilo y comodo
Stayed 1 night in Jan 2019

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour agréable dans hotel familial et accueillant
séjour très agréable dans un petit hotel familial à l'accueil chaleureux aux chambres refaites à neuf, dans un cadre très calme, loin de la foule mais à quelques minutes seulement en voiture du départ des pistes de Granvalira. Un très bon rapport qualité / prix en saison de ski.
Stayed 2 nights in Dec 2018

8/10 Good

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable.
Todo correcto.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Todo perfecto! Muy acogedor y familiar. En zona muy tranquila y bonita.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour familial excellent
Cadre très agréable Des chambres familles pour 4 petites mais conformes aux descriptions. Salles de bains très propres et modernes. Literie excellente. Ma chambre un peu bruyante avec la route en contrebas. Petit dej excellent. Accueil très sympathique.
Stayed 2 nights in Sep 2018