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Reviews of InTown Suites Extended Stay Anderson SC - Clemson University

2 out of 5
InTown Suites Extended Stay Anderson SC - Clemson University
151 Civic Center Blvd, Anderson, SC

Reviews

6.0
Rating 10 - Excellent. 39 out of 248 reviews" "
Rating 8 - Good. 61 out of 248 reviews" "
Rating 6 - Okay. 56 out of 248 reviews" "
Rating 4 - Poor. 34 out of 248 reviews" "
Rating 2 - Terrible. 58 out of 248 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and Bugs
Stayed 11 nights in Nov 2023

2/10 Terrible

Rhett

Disliked: Cleanliness, staff & service
We brought our dog because it was a “dog friendly place”. We were charged for our dog, but were kicked out after the second night. No refund. We were charged for the dog because it was not a service animal after checking in and staying for multiple nights.
Stayed 7 nights in Sep 2022

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our overnight stay!
Stayed 10 nights in May 2022

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

2/10 Terrible

Tammi

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not clean at all. There were stains and even a few holes in the wall. The carpet was old and nasty and had holes in it. I will never stay here again. I usually don’t leave reviews but wanted to warn people about this hotel. Don’t stay there!
Stayed 3 nights in Mar 2022

10/10 Excellent

Xavier Francis

Business traveller
I just love this motel
Stayed 5 nights in Feb 2022

4/10 Poor

Verified traveller

Disliked: Staff & service
The room was ok, did not have anything in the kitchen, nothing to cook, you have to take everything. When I call the front desk they said that they took everything out a 18 month ago. I told them that is not explained in the page, and if is an extended stay should have everything. The didn’t care, The reception open at 11 am and close at 7 pm. Not convenient. We did not like it.
Stayed 2 nights in Feb 2021

6/10 Okay

Debra

Everything was okay other than the heat not working.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

6/10 Okay

Josephine

Stayed 4 nights in Dec 2020

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2020

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Nessa, Anderson Sc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff kept a smile an was super friendly especially the lady name Mary she was very sweet
Stayed 8 nights in Mar 2020

2/10 Terrible

Donna, Wisconsin

Business traveller
There was no room!!!! Remodeling going on, why did you have your website up & let people book rooms, poor service!
Stayed 2 nights in Sep 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable
Stayed 5 nights in Aug 2020

2/10 Terrible

Kbrown, Anderson a. C.

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservations through Expedia and they were not only unable to find it but tried to say I was a liar basically even after showing proof or confirmation Did not stay
Stayed 1 night in Aug 2020

2/10 Terrible

Terry, Anderson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hateful hateful never been treated with such hate and rudeness
Stayed 1 night in Aug 2020

2/10 Terrible

Virginia

Stayed 14 nights in Jun 2020

2/10 Terrible

Tear, Charlotte

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This is the worst hotel I’ve ever stayed in. First thing when I got there I was told that I didn’t have a reservation second they finally give me a room. And I was there for two nights. No one cleaned the room, no fresh towels. When you call for assistance they tell you their coming and don’t show up. The tv was on one channel Fox News I asked for a remote and the brought me one without batteries. Hotel for hell.
Stayed 2 nights in Jul 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sleep
The best place to get some rest
Stayed 1 night in Jul 2020

4/10 Poor

JEAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a lot of upgrade
Stayed 4 nights in Jun 2020

4/10 Poor

Dominique

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2020

8/10 Good

James

Liked: Cleanliness, staff & service
Refreshing
Its a good place to rest
Stayed 1 night in Jun 2020

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
It was absolutely boring and the people sucked
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2020

2/10 Terrible

Larry

Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2020

2/10 Terrible

Sattney

Stayed 2 nights in May 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last time
The day I arrived to check in they told me there was no rooms available!!!! What's the point of a reservation
Stayed 7 nights in Apr 2020

4/10 Poor

charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness
Didn’t have power in my room. I got moved to another room and didn’t have hot water.
Stayed 5 nights in Mar 2020

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

4/10 Poor

Jenita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I read the review, I was very worried about the place. However, our stay was surprisingly pleasant. You should have a right expectation first - it is not a hotel; more like a student dorm type of studio. Pro: - Very friendly staff (typical southern people) - simple but clean room - bed is comfortable, sheets/cover/pellow are low quality materials. We always bring our own sleeping bag with us - so, it does not bother us. Comparing to other motels at the same (or even higher) price level, this place is much much better!!! - Full cooking place (we didn't use it) - With a corridor (haha - very important to us) - Very convenient to surrounding places (civic center, movie theater - must go, shopping mall). Con: - not spotless clean - better to bring your own shampoo (if you have long hair) - have to call the staff if you check in off hour - you can smell the food in corridor (again, it does not bother us much; the odor in our room is ok). With this price, I think it is not bed.
Stayed 1 night in Feb 2020

2/10 Terrible

Kendell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
they claimed I didn’t have a reservation when I showed them the number they were booked full all of a sudden
Stayed 1 night in Feb 2020

2/10 Terrible

KeithDixon, Anderson SC

Business traveller
Disliked: Staff & service
I was called a liar was ck in 9:25 pm had car trouble paid cab 45 plus 8 bags suitcases staff hotel staff very very rude had conformation number but no room they said
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. My reservation from Travelocity could not be found when I arrived.
Stayed 1 night in Jan 2020

10/10 Excellent

Frank, Atlanta, GA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Large room with full kitchen. The room was spotless. Positively will return. No real complaints.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once was a good place but no longer!!!!!
Horrible experience. Have no pots, pans, or nothing you need if it is long-term stay. Who travels with this? No housekeeping. Bring your own tissue, towel, and wash cloth. Only thing that was pleasant was the check in staff. Tried to check out and waited over an hour pass office hours.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Check in was at 3pm and was not able to get checked in until closer to 4pm due to the rooms not being cleaned in time. We had booked the room for two nights but decided to leave early the 2nd night after finding a cockroach in our room. We are waiting to hear back from the General Manager about a possible refund but at this point have been told that they usually don’t offer refunds. I would not recommend this hotel to anyone.
Stayed 2 nights in Nov 2019

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
InSuite Dump!
The InTown suites is badly misrepresented on the internet. The pictures of the outside does not match what is on the inside. I was told that my room would not be cleaned until the end of the week when I check out. I Had 2 bath towels and 2 face cloths for the week. I was in room 129 and woke up during the night and roaches was crawling all over the counter and stove. I complain to the manager on duty the next day and was moved to room 130 which is in dire need on painting and it had a mysterious odor. I will never stay at this facility again and the only reason I stayed because the on duty person said that he couldn't refund my money. This was an experience that I will never forget in a bad way!!!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close by shops, markets, and Clemson University. I would stay here again.
Stayed 1 night in Oct 2019

2/10 Terrible

Gerard

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap...and worth it!
So bad we left for another hotel. The condition of this property is so bad I'm amazed it's in operation. Looks clean enough from the street but then it goes south in every possible way. Too bad because Anderson desperately needs extended stay type hotels.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Front desk was closed at 10 pm. There was a security gate closed across it. Won’t take payment for 2 days? Needed to pay each day and they wouldn’t just use the cc they already had after checking in? Just stupid. Pointless. Pain in the ass. Furniture is super old , rundown, bad. Don’t stay here.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great staff, great location and views, rooms under construction so doing great for the hassle it requires
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Christin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel. Room was gross the refrigerator made random noises that sounded like an alarm going off in the middle of the night. No sheets for the fold out sofa bed and no staff to be able to request any. The soap in the bathroom had been recycled. Their were stains on the sheets and sofa. Their was no staff to check in or out of hotel. People were sleeping in the parking lot. My family felt very unsafe. Ridiculous experience.
Stayed 1 night in Jul 2019