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Reviews of Americas Best Value Inn Anderson, SC

2 out of 5
Americas Best Value Inn Anderson, SC
4020 Clemson Blvd, Anderson, SC

Reviews

5.4
Rating 10 - Excellent. 12 out of 111 reviews" "
Rating 8 - Good. 19 out of 111 reviews" "
Rating 6 - Okay. 31 out of 111 reviews" "
Rating 4 - Poor. 15 out of 111 reviews" "
Rating 2 - Terrible. 34 out of 111 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Derrick

Stayed 1 night in Dec 2023

4/10 Poor

Stephen

Stayed 1 night in Nov 2023

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities
Good location, but very old and worn
Stayed 2 nights in Oct 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Nile

For the price I paid, it was a decent room. However breakfast was advertised in the post only to discover that there was no actual breakfast. The clerk even looked confused as I said that breakfast was mentioned in the ad. It’s a bit of false advertising to say you have breakfast and then all of a sudden don’t. Hopefully you guys can correct that going forward.
Stayed 1 night in Sep 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I sits on a hill just backed up from the road so its quiet. Love it
Stayed 2 nights in Sep 2023

8/10 Good

Leslie

Stayed 2 nights in Jul 2023

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean, quaint
Although this was a little outdated, especially the bathroom, it was clean and had no funky smells like some older ones do. The staff was very nice and everything was clean. Not bad for the price.
Stayed 1 night in May 2023

2/10 Terrible

Penny

Travelled with partner
Disliked: Amenities, property conditions & facilities
Did not like anything about this place !! Was the worst Hotel we’ve ever stayed in
Response from General Manager on 12 Dec 2022
Dear Penny,Thank you for reaching out, though we're distressed to learn that you didn't have the exceptional visit we strive to provide our valued guests. If there was anything in particular we could've done to improve your time with us, please don't hesitate to let us know, as we constantly work hard to improve and enhance our guest experience. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.

2/10 Terrible

Rifat

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Steve, Middletown

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were large and small bugs in the room. We went to another hotel. No refund issued.
Stayed 1 night in Oct 2022
Response from Guest Relations on 28 Oct 2022
Dear Steve,Thank you for your comments. Our property undergoes routine maintenance for pests; however, considering your comments, we have contacted our pest service so that the matter is promptly addressed. We encourage correspondence with the website with which you booked, as we have limited control over third-party bookings, so please reach out to them should you wish to facilitate a refund. We look forward to improving your perceptions in the future.

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in May 2022

6/10 Okay

John

Travelled with family
Disliked: Staff & service
Not reommended
Not a great place. Poor to fair condition depending on spcific area. Decent location. Office accesible only at a window inside a small room.
Stayed 2 nights in May 2022

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
This hotel advertised that had free breakfast but there was none. The fridge smelled like something died in it! The shower has mold all over the bottom of curtain! The toilet kept running and not turning off. There’s filth all on the bathroom door. I am extremely unhappy.
Stayed 2 nights in Apr 2022
Response from Guest Relations on 14 Apr 2022
Dear Kimberly, We are sorry to hear that your experience with us failed to meet your expectations. Providing clean and comfortable accommodations is always our goal, and our housekeeping and maintenance teams will be sure to address your concerns as soon as possible. We know we can do better and hope that you will allow us another opportunity to prove this to you down the line.

2/10 Terrible

Brandy

Business traveller
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2022
Response from Guest Relations on 22 Mar 2022
Dear Brandy, It's unfortunate to hear that you didn't enjoy your time with us. Please do not hesitate to let us know what more we could have done to have improved your visit. Thank you, and we hope to hear from you soon.

10/10 Excellent

Kathy A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, staff is friendly, very convenient location.
Stayed 3 nights in Feb 2022

8/10 Good

Jeff

Liked: Staff & service
Stayed 1 night in Feb 2022

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
It is what it is
Stayed 1 night in Feb 2022

10/10 Excellent

LaKesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful very nice and helpful and they go the extra mile for the customer.
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condemn This Black Mold Property
Condemn this property, too delapidated inside for human habitation. Was demanded 50$ CASH deposit. Told no Breakfast tho Exterior sign, Expedia sites, and America Best Value sites say free continental breakfast. They claim covid. All of Florence SC has been doing breakfast for quite a while now. Most Important: Popcorn ceiling falling in on Bed and Shower. Shower Ceiling BlackMold. Attrocious treatment of Guests. Criminal negligence.
Stayed 1 night in Jan 2022
Response from Guest Relations on 28 Jan 2022
Your review is quite upsetting to read, as what you have detailed is a poor reflection of the standards we uphold. Please know that we are committed to positive change and guest satisfaction, and we will use your feedback to seize all opportunities for improvement. Thank you, and we wish you well as your travels continue.

2/10 Terrible

Jayden

Disliked: Cleanliness, room comfort
If you're desperate
They forced me to sleep in a smoker room that smelled like cigarrettes. It was extremly smelly. The bed was made and they had a bar of soap and towels to use in the bathroom. The blankets of the beds had cigarette burn holes in them though. 2/10. If youre desperate and poor then sleep here if not then sleep anywhere else.
Stayed 1 night in Nov 2021
Response from Guest Relations on 17 Nov 2021
Dear Jayden, It's unfortunate to hear that you didn't have a positive experience while staying with us and that you encountered some issues with odor. Please know that specific rooms requests are subject to availability, and we apologize for any inconvenience. Thank you, and we wish you safe future travels.

6/10 Okay

Caitlyn

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Okay, but won’t revisit
There were dead bugs in our room. A lot of the items in the room were in disrepair (lamps, door stopper was falling out of the wall, cracks and holes in the bathtub, etc), the ac would not turn off if it was on the “auto setting”. This made for a very uncomfortable nights sleep as it was either so hot we were sweating, or so cold we were shivering. The staff was nice, but overall we would not stay here again.
Stayed 2 nights in Oct 2021

8/10 Good

Deanna

Liked: Cleanliness, staff & service, room comfort
The hotel was ok for the money but the ceiling was peeling. It creeped me out. My husband saw a bug in the tub. So we opted not to stay another night.
Stayed 1 night in Sep 2021

6/10 Okay

Ricardo A

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
SO SO
Stayed 2 nights in Aug 2021

10/10 Excellent

Kathy A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place To Stay in Anderson
Conveniently located and quiet
Stayed 2 nights in Aug 2021

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Before 8 pm was still ushered to the overnight window. Spent 10 minutes explaining I had a reservation I booked a month earlier, which eventually was located. Room was clean, air conditioning great ( an stale odor that went away after air conditioner was in full gear. For the value, was very good. Good location
Stayed 2 nights in Aug 2021

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds
Beds are comfortable. Close to shopping and restaurants. Great location.
Stayed 1 night in Aug 2021

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

James

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure!
Always a pleasure!
Stayed 1 night in Mar 2021

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Attentive
Staff is always super friendly and attentive. I stay here quite a bit because I work across the street and would definitely recommend this be placed on your list of options for your future stay!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Easy to get to, good location near restaurants/fast food and shopping, close to the interstate. It was noisy at night, there are people who live there full time and they were coming and going in very noisy vehicles all night long.
Stayed 3 nights in Mar 2021

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2020

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the good work
We come because the staff is friendly and its a fair price.
Stayed 1 night in Feb 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Sherri, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Clemson Property was good asked on price point. We weren’t looking for luxury as we weren’t spending time at the property.
Stayed 1 night in Sep 2019

2/10 Terrible

Aaron

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Absolutely the most disgusting bathroom I have ever seen in a hotel room. It was HORRIBLE
Stayed 2 nights in Sep 2019
Response from Guest Relations on 21 Sept 2019
Dear Aaron, Your feedback is appreciated. Please accept our apologies for not meeting your standards when it comes to our accommodations. Our team will use your comments as an opportunity to enhance our guest experience. We hope that you give us a second chance to provide the comfortable stay you expected and deserve.

6/10 Okay

Sheri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Old and outdated
Furnishings, tub, and basin were old and outdated. And what's with the bed designed for a person 6'5"? I'm 5'4" and literally had to crawl up over the side of the bed to get in it. Is it to discourage your dog from hopping up or keep bugs out? That being said, the people working there were very nice. I always bring my own breakfast so my review never covers that.
Stayed 1 night in Sep 2019

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice and very helpful. The room was in desperate need of upgrades, but overall was clean. You get what you pay for, so I won’t complain.
Stayed 2 nights in Sep 2018

10/10 Excellent

karen, sc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to Clemson-clean, comfy room-staff very friendly
Stayed 1 night in Sep 2018

6/10 Okay

Mikhail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old and stinky!
Stayed 1 night in Sep 2018

6/10 Okay

Taylor, Stayesboro Ga

Hotel Room smelled of smoke. Not to clean. Overall condition needs improving.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Robert

I'd stay there again.
For the price point, this is exactly what I expected. A little run down and dated, but perfect for a place to sleep. Beds were very comfortable. This was clearly a family run hotel and they were all very helpful and friendly. Pretty good coffee in the lobby too!
Stayed 2 nights in Aug 2018

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place for price
Average hotel. Clean and decent for price. Front desk were okay too.
Stayed 1 night in Jul 2018

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a wonderful place for the price..
Stayed 1 night in Jun 2018

6/10 Okay

Pamela

Liked: Staff & service
Low cost
You get what you pay for
Stayed 1 night in Jun 2018

2/10 Terrible

Jeremy

Disliked: Staff & service, room comfort
PLEASE I BET YOU NOT TO BOOK
First of all when we booked this is said “sleeps 6 people” I booked for myself, wife, daughter, mother, grandma and aunt. When we arrived the owner (a different nationality and could not understand him) first said my reservation was canceled! I went and got my phone and pulled up my reservation confirmation, as well as the email I had received just four days prior AGAIN confirming my reservation. He then was able “to find” my reservation, but then proceeded to apologize that this room did not sleep 6 people and I would have to book a second room! I asked him why I received a confirmation through hotels.com and was allowed to book this room (side note, I have booked through hotels.com and Travelocity for many years and if a room does not meet the size of the party, it clearly states this, meaning that the owner of this motel gave the description that the room slept 6 people, which generally means, 2 double beds and a sleeper sofa) when I confronted the owner with this, he said there was nothing he could do, BUT could give me 15% off the second room. I told him I would contact hotels.com. They were able to work with me, giving me a credit toward another room (we still had to pay an additional $7.06 in tax) the rep. had been in the phone with the owner, who admitted that the rooms actually only sleep 3 people. When I come back he was all Cheshire Cat grin, so glad it was “worked out” Right after that the description on the website says sleeps 3. DO NOT BOOK...PLEASE DO NOT BOOK!
Stayed 1 night in May 2018