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Convenience to them parks walking distance, safe area, quiet. Super friendly staff. The downfall was the hotel condition, expected upscale room with better conditions.
Ideal and iconic place to stay for a couple of nights while visiting the parks.
Valarie
Stayed 1 night in Mar 2024
6/10 Okay
Lisa
13 Mar 2024
Liked: Cleanliness, staff & service
Some special Disney touches and rooms were clean, but it is definitely dated for the cost of the room. The slides in the pool were being repaired during our visit which was a bummer, but they did offer access to other hotel pools if we wanted them. The walls of the rooms are really thin, but it didn't effect our sleep. Love the location and the ease of getting to downtown Disney and into the parks.
The lobby is beautiful, the customer service is excellent, the design of the room is good, but the bedding is not a good quality. The pillows were so hard like rocks, like crushed many rocks inside the pillow case and the mattress was hard. Other than bedding it was a good choice for the hotel.
Not worth the money. Nothing special except early access to Disneyland which depends on how many people are going since we had to wait in line for 45 minutes to get the tram. No microwave in the room. Need reservations for any meal at the hotel restaurants. Bell service was horrible! Tried it once. Never again.
They advertised that there was all the special Disneyland but not anything screamed Disney to me … we were very disappointed in the place and all of what it had to offer …
Disneyland hotel was amazing, the pool was heated and the room was great. The location is perfect to enter the Disney parks early. We went in through the monorail. I am definitely returning to the hotel asap.