Ratings based on 2,719 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Suffolk, UK

3 Night Stay at the Movenpick

Posted 21-Sep-2017
Pros: How close it was to the City Center and cleanliness
Cons: Better beds - not like in a Premier Inn !
Perfect for the City Center but ate out as the food in the hotel was very expensive. Also both my wife and I found the beds very hard, preventing us from getting a good nights sleep. Its a lovely hotel, so re the latter I suppose it depends on the individual. View from 9th for was good though.
Comment from Hotel Management
21-Sep-2017 by Hotel Management, Hotel Management
Dear Stuart, Thank you for your detailed and honest review. We appreciate to hear about your positive stay but regret for the beds not meeting to your needs, for which we apologize. You may be interested to book our new "SLEEP" bed where the mattress can be adjusted to your satisfaction. Kind regards, The Hotel Management
5 out of 5
Recommended
for Couples
by A verified traveller from Chester England

Long weekend

Posted 12-Sep-2017
Pros: position and our outlook from the room, also the size of the room and bathroom.
Location: A Trip to the dutch village with all the Windmills is a must, you can get there cheaply on the local bus or train.
Very nice hotel close to city centre with a shuttle service to central station. Was definately worth the upgrade room with a view of the river, fascinating watching all the boats. Really good breakfast with plenty of choice.
Comment from Hotel Management
13-Sep-2017 by Hotel Management, Hotel Management
Dear Doreen, Thank you very much for sharing your encouraging feedback! Good to hear you explored Amsterdam while enjoying from the benefits your upgrade provided you. We look forward welcoming you back soon. Kind regards, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveller from belfast

Great hotel close to centre

Posted 10-Sep-2017
Brilliant hotel,clean,modern and close to city centre just follow the signs. The staff where really helpful and friendly made us feel really welcome.
Comment from Hotel Management
11-Sep-2017 by Hotel Management, Hotel Management
Dear Lou, Thank you for your positive review, we are delighted to hear we made you feel at home! Kind regards, The Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveller

Not as good as I had hoped.

Posted 06-Sep-2017
Pros: Convenient after our cruise. Hotel staff was kind.
Cons: The staff was kind and courteous, but I felt like more should have been done to correct the wrongs as far as our room condition and Cleanliness.
Location: As mentioned, very convenient hotel access after getting off the cruise ship. Quite a walk to get to downtown Amsterdam to enjoy all activities.
Originally reserved a nice room with a beautiful view. Upon check-in, we changed to an accessible room hoping it would be as nice – just with an accessible shower. Have to say we were pretty disappointed. They did give us a small food credit for the room change, but we feel like it wasn't enough for what we gave up. We were gone all day long and when getting back to the hotel late that night, found our room had not been cleaned - another disappointment. I reserved several rooms at this hotel for me and other family members. Their rooms were nicer and they didn't have the same problems that I did. The location is great for people getting off of the cruise ship. Not as close to downtown Amsterdam as I had hoped, but still within walking distance.
Comment from Hotel Management
13-Sep-2017 by Hotel Management, Hotel Management
Dear guest, Thank you for your detailed feedback. We regret to hear we were not able not meet to your needs and expectations for which we sincerely apologize. Should you consider to stay with us again we would be delighted to assist you. Kind regards, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern Ireland

Great hotel... Great location ...

Posted 01-Sep-2017
Great hotel, great location just 1 tram stop from central station .. tram stop basically in front of the hotel (also within walking distance of the centre of city if you wish to walk) The bar was beautiful..... also a nice seating area beside hotel on the waters edge Room was lovely
Comment from Hotel Management
06-Sep-2017 by Hotel Management, Hotel Management
Dear Pamela, Thank you for sharing your lovely feedback! This is much appreciated. We hope to welcome you back soon. Kind regards, The Hotel Management
3 out of 5
by A verified traveller from Wheaton, Illinois

Very busy place

Posted 30-Aug-2017
Pros: The view from our room.
Cons: Most importantly cleanliness, proper maintenance and housekeeping. Basic stuff.
Location: If we visit and stay overnight in Amsterdam, we would choose one of several hotels in town to avoid long walks to and from town.
Felt chaotic at time of check in. Staff especially concierge were swamped but managing. The result was not getting questions answered and getting abrupt and unsatisfactory directions. They were efficient and knowledgeable but lacked time and patience. The view from our room was lovely. The room itself felt old, shabby, unclean and in disrepair. Bedsheets appeared unclean, carpets dusty, curtain moving rods broken and deformed with pieces laying on the window sill. On day 2, after we returned from touring beautiful Amsterdam, housekeeping had been in and we noticed that the bed was not properly made and sheets remained unclean as before, not enough towels in the bathroom, the room remained as shabby as on day 1. Breakfast was included in our booking but hostess in dining area informed us that we would be charged extra and that it was not included. When I informed them that we had a print out of our booking which showed that breakfast was included, she allowed us into the dining area and promised to check. We did not complain about anything to anybody but were happy to leave after 2 days.
Comment from Hotel Management
04-Sep-2017 by Hotel Management, Hotel Management
Dear guest, Thank you for sharing your detailed feedback. It is clear we missed the opportunity to shine and make your experiences flawless, for which we apologize. Should you decide to stay with us again please contact us accordingly for any assistance you may need. Kind regards, The Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Nice hotel; with some problems

Posted 29-Aug-2017
Pros: The location was ideal, having just disembarked from a cruise at the adjacent Passenger Terminal. The Room was a good size and the bed v comfortable
Cons: The plumbing!!
Location: 6 minute walk to Centrum; good shuttle bus service to Centraal Station; excellent location for accommodation before/after a river or ocean cruise.
The shower overflowed - all over the bathroom floor and out into the carpeted hallway. It appears that the drain in the shower could not cope with the volume/flow rate of water. There was no other drain in the bathroom floor and no raised edge to prevent the water seeping out onto the carpet. The size of the servings of room service "snacks" and continental breakfast was huge - half the size at a reduced cost would have been much more appropriate.
Comment from Hotel Management
31-Aug-2017 by Hotel Management, Hotel Management
Dear Anne, Thank you for sharing your feedback with us. We appreciate your positive comments, however apologize for your unpleasant experiences. This will be investigated within our teams accordingly. Please feel free to stay with us again next time you visit Amsterdam. Kind regards, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveller from england

Hotel and staff were perfect

Posted 29-Aug-2017
Perfect loacation, helpful staff this hotel exceeded my expectations from the moment we arrived to the moment we left the staff were amazing. Even after we had checked out a staff meneber called john was so helpful going above and beyond to help is print some documentation that e needed, a very helpful and nice man. The views from the rooms were amazing All the staff were very friendly and would definitely visit here again. Very highly rated Thankyou to movenpick for a welcoming weekend Dave
Comment from Hotel Management
31-Aug-2017 by Hotel Management, Hotel Management
Dear Dave, Thank you for your kind review. We are delighted to hear our staff, especially John went out of his way in providding you such a helpful assistance. Compliments will be shared with him personally! Kind regards, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveller from Montreal, Canada

Posted 26-Aug-2017
Excellent room. Walk to city centre about ~10-15 minutes, pleasant except for one small section under the tracks.
Comment from Hotel Management
28-Aug-2017 by Hotel Management, Hotel Management
Dear Grant, Thank you for your positive feedback! We look forward welcoming you again. Kind regards, The Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice view and great breakfasts.

Posted 23-Aug-2017
Would stay again. Conceige very good. Room had a great view.
Comment from Hotel Management
28-Aug-2017 by Hotel Management, Hotel Management
Dear guest, Thank you for your kind comments, compliments will be shared with our Concierge! Kind regards, The Hotel Management