Ratings based on 2,595 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from VA

Nice Hotel with Great Location and Great Views

Posted 12-May-2017
This very modern hotel located on the Amsterdam canal is only a six minute walk to the very busy town center. The staff (especially the bar staff) were quite friendly and very helpful. The entire staff spoke excellent English and they were all quite willing to be of service. I would certainly stay here again. If you enjoy views of the long boats and the cruise ships try to stay on the city view side of the hotel.
Comment from Hotel Management
17-May-2017 by Hotel Manager, Hotel Management
Thank you for your kind words and positive feedback, L. We have passed your compliments to our staff for encouragement. We hope you spent a nice couple of days in Amsterdam and are looking forward to welcome you back soon. Best regards, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful view

Posted 12-May-2017
Pros: Service
Cons: Pre registration for groups from cruise ships
Location: A short walk into centre of tourist attractions.
Excellent happy hour was great. We were tired and it was nice not to have to leave the hotel
Comment from Hotel Management
12-May-2017 by Hotel Manager, Hotel Management
Thanks for staying with us, Grandmother. We work hard to make our guests happy and appreciate your feedback! We hope you spent a nice couple of days in Amsterdam and are looking forward to welcome you back soon. Kind regards, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Couples
by A verified traveller from Wainfleet, Ontario

Beautiful room

Posted 10-May-2017
Pros: The Junior Suite with executive privileges.
Cons: The early check in was a little confusing with the long lines, however the lines did move quickly.
Location: This hotel is a little out of the way as far as being in the City Centre and requires a lot of walking or taxis.
We had a Junior Executive Suite was was spacious, wonderful view, lots of space throughout, ample closets. We loved the Happy Hour privileges and the breakfast buffet was the best we have ever experienced and we do extensive travel. The linens and items supplied in our room we all top notch. We loved everything about our stay.
Comment from Hotel Management
12-May-2017 by Hotel Manager, Hotel Management
Thank you for the great review of our hotel, Patricia! Comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. We are glad that you enjoyed your stay at our Executive Floor and hope to see you again very soon. Sincerely, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

hotel with a good view.

Posted 07-May-2017
Pros: the view of the hotel
Cons: no Movenpick ice cream in Movenpick hotel. ^_^
the view from the room is unexpected. It take about 5-10 min walking from the hotel to central station. luckily, it has a shuttle bus service between the hotel and train station. (leave hotel every hour) as space is limited, better book in advance.
Comment from Hotel Management
12-May-2017 by Hotel Manager, Hotel Management
Thank you for the great review of our hotel. We truly apologize that we ran out of the famous Mövenpick ice cream. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dieuwke Reuvers, Hotel Manager
4 out of 5
by A verified traveller from Saint Louis, MO

Very comfortable large hotel, somewhat isolated

Posted 05-May-2017
Pros: I liked the comfortable room with the spectacular view, and the breakfast buffet. The staff was helpful, although at times rushed.
Cons: The advertised shuttle service to the central station ran only every 30minutes for 8 passengers. This 20-story hotel needs larger, more frequent runs
Location: The central station plaza is walking distance to Chinatown, the Red Light district, Old Church, and NewMarket. Trams go to all parts of Amsterdam.
The room was large, comfortable, and well-appointed with a spectacular view of the Amsterdam harbor. The breakfast buffet was abundant and delicious. It is close to the central train station, and we were able to take day trips to Utrecht and Delft. However, it is a 10-15 minute walk to get to the station and another 5-10 minutes to walk through the station to the city and its attractions. You can also get to the plaza in front of the station using the tram, which is rather expensive unless you buy an all-day ticket and use it.
Comment from Hotel Management
06-May-2017 by Hotel Manager, Hotel Management
Dear Jo, Thank you for sharing your feedback about your positive experience in our hotel, indeed located just outside the busy city centre. We sincerely appreciate the time you have taken to express your satisfaction. Your feedback has been forwarded to the management of the related departments. This kind of feedback helps us re-examine some internal processes and procedures so that we can continue to strive to maintain or improve the quality of our service and operation. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from wales

Good hotel with tram route to city centre nearby

Posted 02-May-2017
Pros: The staff, room with a view, cleanliness, quietness
Cons: Housekeeping checks
Location: 6 minute walk from Centraal station with a tram stop nearby.
This was our first visit to Amsterdan so chose this hotel based on other reviews and we were not disappointed. The hotel is within walking distance from Centraal station and there is a tram stop nearby, making it ideal for visiting Amsterdam's various attractions. Rooms are very comfortable and the river view room we had, had the most amazing views. Staff are very friendly, efficient and helpful. Food was delicious. When we returned to our room on the last day, the coffee etc had not been replenished but this was put right quickly after a phone call. We would definitely return to this hotel
Comment from Hotel Management
06-May-2017 by Hotel Manager, Hotel Management
Thank you for sharing your feedback about your positive experience in our hotel, Glen. We sincerely appreciate the time you have taken to express your satisfaction. Comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Dieuwke Reuvers, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Apr-2017
nice hotel would stay again very comfortable and helpful staff.
Comment from Hotel Management
29-Apr-2017 by Hotel Manager, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your positive feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from australia

Spacious hotel close to central railway station.

Posted 26-Apr-2017
Great hotel with lots of space. Sensational ice cream and chocolate! 20 min walk to city centre. Hotel located away by itself on the open water. Big room with a great view. Didn't have time to use the facilities but the gym looked great and much bigger and better than any other hotel.
Comment from Hotel Management
28-Apr-2017 by Hotel Manager, Hotel Management
Thank you for taking the time to share your more that positive feedback, Cecily. We hope to welcome you back to our hotel very soon to enjoy even more ice cream and chocolate! Sincerely, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Good spot, good facilities, helpful staff

Posted 19-Apr-2017
good location, 10mins walk to central station, bike rental place next door.
Comment from Hotel Management
22-Apr-2017 by Hotel Manager, Hotel Management
Thank you for staying with us, Greg. We work hard to make our guests happy and appreciate your positive feedback! Kind regards, Dieuwke Reuvers, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel close to centre

Posted 19-Apr-2017
Pros: Central. Great and plentiful breakfast . Nice staff
Cons: Nothing really
Location: Easy access to the centre
Although this is a large,busy hotel the staff were very helpful and attentive. Room clean and comfortable. Great breakfast. Hotel is a few minutes walk from the central station and the main tram stops and the old centre of Amsterdam. We ate in the hotel one evening and the food was delicious and reasonably priced. We really enjoyed our stay
Comment from Hotel Management
22-Apr-2017 by Hotel Manager, Hotel Management
Thank you for sharing your feedback about your positive experience in our hotel. We sincerely appreciate the time you have taken to express your satisfaction. Comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Dieuwke Reuvers, Hotel Manager