- Liked: Property conditions & facilities, room comfort
Overall good, customer care could be improved
The hotel was good, easy to get to and from Central Train station via walking, hotel shuttle or tram directly opposite hotel. Check in/out easy and quick. Check in Receptionist was really friendly, check out Receptionist seemed a bit moody (might just have had s bad day. Hotel facilities were good, especially the sauna after a rainy day. Overall clean room, but did have a few hairs on duvet. Cleaner on morning of 2nd day was extremely rude however!