Ratings based on 943 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice Hotel in a quite location

Posted 05-Dec-2016
Stayed for a weekend had a pleasant stay. Bed comfortable. Ask for a canal view. Room a little tired. I would have thought that the Hilton would provide toothbrush, toothpaste, razor etc for the price. Breakfast very good with lots of choice. Staff helpful with information. From Airport take the train to Zuid station then its just a couple of stops on the No. 5 Tram to the Hotel. You can also take the No.5 tram to Amsterdam Central about 20 mins.
Comment from Hotel Management
06-Dec-2016 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for choosing to stay with us and reviewing Hilton Amsterdam. It is a delight to read you had a pleasant stay with us. Indeed, our hotel provides you with beautiful canal views. We are pleased to read you enjoyed our breakfast buffet. We know how important it is to start a new day with something fresh and delicious! Our sincere apologies that not all of our facilities met your approval. Please rest assured your concerns have been shared with all relevant departments for future developments. We are looking forward to welcoming you back with us again at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager
4out of 5
by A verified traveller

Weekend break in Amsterdam

Posted 02-Dec-2016
The hotel was very good,as you would expect from a Hilton hotel. Just a small point had to wait for breakfast? Which was worth the wait
Comment from Hotel Management
08-Dec-2016 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for reviewing Hilton Amsterdam. We appreciate your high rate that you gave our hotel. Please feel free to contact us if you have any feedback. We are looking forward to welcoming you back with us in the near future. Kind regards, Alessio Colavecchio General Manager
5out of 5
by A verified traveller from Saudi Arabia

Wonderful stay

Posted 26-Nov-2016
Pros: The staff was super nice :) The room size, Housekeeping, The bar, Half Moon Lounge, Bike rental service.
Location: Close to the museums quarter and Vondelpark.
I spent a lovely seven nights 'October 2nd-9th' in Hilton Amsterdam, it was amazing experience ! The room was clean and very comfortable, The breakfast was really nice. The restaurant and the bar were both excellent, I enjoyed the fabulous Half Moon Lounge. The hotel is located in a very calm area. It was quiet and extremely peaceful but very close to the museums quarter and the glorious Vondelpark. Hilton Amsterdam features a bike rental service, which is a good and a fun alternative for public transport. Definitely gonna choose Hilton Amsterdam for my next visit :)
Comment from Hotel Management
28-Nov-2016 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for taking the time to review Hilton Amsterdam. We are delighted to read that you experienced your stay to be amazing. Hilton Amsterdam is indeed located in a quiet, residential area, but it is in walking distance from many famous sites like the Museum square and Vondelpark. As you already mentioned, our hotel provides you with a bike rental service. This is the typical way how the Dutch explore the city! It is a pleasure you enjoyed our breakfast at Roberto’s, which is one of the best Italian restaurants in Amsterdam. We cannot wait to welcome you back at Hilton Amsterdam! Kind regards, Alessio Colavecchio General Manager
5out of 5
by A verified traveller

Alles top

Posted 21-Nov-2016
Hier stimmt wirklich alles: Kostenlose Parkplätze am Sonntag, schöne Lobby, große Zimmer mit schöner Aussicht und sogar ein bisschen Geschichte mit John Lennon und seiner damaligen Verlobten Yoko. Das Hotel ist gut gelegen. Im Sommer lädt der Park und die Außenterasse direkt an der Gracht zum Verweilen ein. Der Empfang war überragend freundlich. Das Mobiliar ist gut. Alles ist sauber. Beim Frühstück waren alle sehr schnell und das Frühstück selbst sehr üppig. Es wurden sogar frische Pfannkuchen mit Erdbeeren (im Winter!) am Tisch serviert. Das Mobilfunknetz von T-Mobile NL ist gut erreichbar und das WiFi mit 27 MBit recht flott.
Comment from Hotel Management
24-Nov-2016 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for choosing to stay with us and leaving a review of Hilton Amsterdam. It is a delight to read you enjoyed your stay. Your lovely comments regarding our Front Office Team Members will be shared within our team. Indeed, Hilton Amsterdam is known for its iconic history like the ‘Bed-in for Peace’ protest of John Lennon and Yoko Ono. We are pleased to read your compliments regarding breakfast, we know how important it is to start your day with a fresh and delicious meal. We are looking forward to welcoming you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
3out of 5
by A verified traveller

Posted 21-Nov-2016
完全なアメリカンスタイルで機能的だが、アムステルダムらしさに欠ける。静かな環境でコンセルトヘボウや美術館に徒歩圏内だが、周囲にはレストランはない。スタッフは皆、フレンドリーで親切。
Comment from Hotel Management
24-Nov-2016 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for taking the time to review Hilton Amsterdam. As you already mentioned, our hotel is indeed located just outside the busy city centre, in a nice, relaxing and quiet residential area yet a short walk away from many famous site like the Museum Square. A tram stops near the hotel and will take you to every other part of Amsterdam. Thank you for your kind comments regarding our Team Members, who take great pride in delivering a high level of service to our Guests. Please be informed that besides Roberto’s, there are a few restaurants in walking distance of our hotel. For your next visit we have a concierge that would be delighted to advice you on restaurants in the neighbourhood. We are looking forward to welcoming you back with us at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager
5out of 5
by A verified traveller

Posted 19-Nov-2016
Great staff, really nice hotel bar. Good location - can walk to the museums very easily and about 20 mins to town centre.
Comment from Hotel Management
21-Nov-2016 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for reviewing Hilton Amsterdam. Indeed, our hotel is located very centrally as the perfect base to explore Amsterdam. A tram stops near the hotel and will take you to every other part of Amsterdam. We are very honoured to read your lovely comments regarding our Team Members, who always take great pride in providing the best service possible. We are looking forward to welcoming you back with us at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager
4out of 5
by A verified traveller from warwickshire UK

Time honoured experience shows

Posted 18-Nov-2016
Pros: Location was good, quiet and convenient
Cons: Wifi could be better Bed was beginning to feel old or if that wasn't the case, not as comfortable as it could have been
Location: Within walking distance of museums. Great selection of restaurants and eateries.
Breakfast buffet very good Ambience in Half Moon Lounge very pleasant Efficient staff Nice, quiet location Facilities good in bedroom
Comment from Hotel Management
21-Nov-2016 by AlessioColavecchio, Hotel Management
Dear Guest, We would like to thank you for reviewing Hilton Amsterdam. Our apologies that our wifi was bad and our bed didn’t meet your approval. Please rest assured your concerns have been shared with all relevant departments. Your lovely comments regarding our Team Members, who always take great pride in providing the best service possible, will be shared within our team. We are pleased to read you enjoyed our breakfast buffet at Roberto’s, which is one of the best Italian restaurants in Amsterdam! We hope to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
5out of 5
by A verified traveller from Ku

整體而言非常滿意

Posted 08-Nov-2016
Pros: 櫃台服務,整體設施,屋外窗景,餐飲 早上七點多check-in盡然有房間讓我們入住,不用等到下午兩點,感謝服務人員及飯店的優惠
Cons: 沒有不滿意的地方,ㄧ切超呼預期,下次再到阿姆斯特丹必定要入住此飯店,也將此旅館介紹給親朋好友,如有機會到阿姆斯特丹也ㄧ定要入住此飯店才是...............
Location: 博物館,海尼根博物館
5out of 5
by A verified traveller from Cornwall

Excellent

Posted 07-Nov-2016
Pros: The staff and breakfasts were top notch!
Cons: It would have been good to include spare pillows and blankets in the room if necessary.
Location: The hotel is well situated next to Vondelpark in a quiet location near to all the major museums and galleries and canals.
We thoroughly enjoyed our stay on the 5th floor, a very clean and comfortable room with great views, very attentive and cheerful staff and an excellent breakfast, it is hard to beat. The location is quiet and within walking distance of the main tourist areas. It all comes highly recommended.
Comment from Hotel Management
08-Nov-2016 by AlessioColavecchio, Hotel Management
Dear Guest, We would like to thank you for reviewing Hilton Amsterdam. Hilton Amsterdam is indeed located just outside the busy city centre, in a nice, relaxing and quiet residential area yet only a short walk away from many famous sites like the Van Gogh museum and Rijksmuseum. A tram stops near the hotel and will take you to every other part of Amsterdam. We are very honoured to read your lovely comments regarding our Team Member, who always takes great pride in providing the best service possible. Please be informed that for our Guests it is always possible to ask for spare pillows and blankets if it’s necessary. We hope to welcome you back at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager
4out of 5
by A verified traveller

Fijn hotel, mooi uitzicht ovet de stad.

Posted 07-Nov-2016
Location: Niets gedaab...alleen geslapen en herrlijk ontbeten.
De service is uitstekend. Kamer internet werkte niet altind. Badkamer miste ik een douche......maar mooie styling. Bed uitstekend....lakens van hoge kwaliteit. Alles keurig schoon!
Comment from Hotel Management
10-Nov-2016 by Alessiocolavecchio, Hotel Management
Beste Gast, Hartelijk dank voor het achterlaten van een review over Hilton Amsterdam. Met plezier lezen wij dat u heeft genoten van uw verblijf. Ons hotel heeft inderdaad een mooi uitzicht over Amsterdam! In ons Executie Lounge is er zelfs een 360 graden uitzicht over Amsterdam. Uw vriendelijke commentaar over onze service zijn inmiddels doorgegeven aan ons team. Onze excuses voor de problemen die u ervaren heeft met het internet. Onze provider is gecontacteerd en het probleem is verholpen. Elke commentaar is belangrijk voor ons om zo onze service te verbeteren die we bieden aan onze Gasten. Wij hopen u in de nabije toekomst nogmaals te mogen verwelkomen in Hilton Amsterdam. Met vriendelijke groet, Alessio Colavecchio General Manager