Ratings based on 959 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Really comfy

Posted 19-Jan-2017
Really comfy room, excellent and helpful staff. Great breakfast. Check out time very flexible
5out of 5
Recommended
for Everyone
by A verified traveller from Israel

Lovely hotel. Highly recommended

Posted 06-Jan-2017
Pros: The staff, the rooms, great breakfast.
Cons: nothing!
Location: The hotel is a bit far from the center but we took the 16 Tram which is 5 minutes away and in 10 minutes ride we were in the center.
We were greeted by a lovely staff, very helpfull. The hotel is great, te bed is amazing - slept like a baby :-) The executive floor has lots to offer - snacks and drinks. great treat.. Breakfast is also a treat, loved the variety and the lovely service. We loved the hotel, hope to return next year!
Comment from Hotel Management
09-Jan-2017 by Hilton Amsterdam, Hotel Management
Dear Guest, We would like to thank you for taking the time to review your stay at Hilton Amsterdam. It is a delight to read your kind words regarding your stay with us. We appreciate your compliments regarding our Team Members, who always take great pride in providing the best service possible. Knowing you experienced it yourself validates our efforts to make every Guest feel happy and taken care of. We will make sure to share your compliments with everyone. Indeed, our hotel is located in a quiet, residential area within walking distance from many famous sites. A tram stops near the hotel and will take you to every other part of Amsterdam. We cannot wait to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Falkirk

Close to all amenities

Posted 31-Dec-2016
Great hotel close to the city centre, within walking distance to the museum quarters any beyond. First class service.
Comment from Hotel Management
02-Jan-2017 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for reviewing Hilton Amsterdam. Indeed, our hotel is located very centrally as the perfect base to explore Amsterdam. A tram stops near the hotel and will take you to every other part of Amsterdam. We are very honoured to read your lovely comments regarding our Team Members, who always take great pride in providing the best service possible. We are looking forward to welcoming you back with us at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager
3out of 5
by A verified traveller

Mehr Schein als sein !

Posted 20-Dec-2016
Pros: Lage ,Ausblick , freundliches Personal
Cons: Frühstück , Zimmer auf heutigen Stand bringen .
Leider wurde unsere Vorfreude auf ein tolles Hotel mit 5 Sterne nach Besichtigung der Zimmer schnell getrübt . Wir hatten die Junior Suite gebucht . Jedoch erwarte ich in einem 5 Sterne Hotel keine alten Duschvorhänge . Des weiteren war das Waschbecken mit mehreren Rissen versehen . Das Bett Quietschte stark und machte schon nur beim umdrehen Knarr Geräusche . Die AUssicht und der Service waren hervorragend . Das Frühstrück dagegen ist vergleichbar mit jedem 3 Sterne oder beliebigen Hotel .Ich habe noch nirgends schelchteres Rüherei gegessen ( nicht durch sehr wabelich und viel flüssigkeit ) Kaffe kalt .
Comment from Hotel Management
23-Dec-2016 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for taking the time to review Hilton Amsterdam. Our sincere apologies that not all our facilities met your approval. Your feedback has been shared with our relevant departments. Your lovely comments regarding our Team Members, who always take great pride in providing the best service possible, will be shared within our team. We hope to be welcoming you back with us in the near future. Kind regards, Alessio Colavecchio General Manager
4out of 5
Recommended
for Business Travellers
by A verified traveller from TOKYO

スタッフが最高です。

Posted 20-Dec-2016
Pros: スタッフの皆さんのフレンドリーかつ真摯な対応。
Cons: エレベーターに乗る際のカードキーの操作盤の信用度がいまいち。 ちゃんと挿入しても動かないことが何度もありました。
Location: 空港から20分、€40.00 中心からトラム10分+徒歩5分 周りは住宅街で治安も悪くなさそうです。
アムステルダムの中心、ダム広場からトラムで10分+徒歩5分の閑静な場所にあるホテル。静かに滞在したい方にはお勧めです。 お部屋からの眺望も運河側、街側とも美しく、トラムの駅のそばには小さなスーパーもあり、パンやビールなども購入できます。 フロント、ベルボーイ(おじさまですが・・・)などのスタッフの皆さんも、とても親切。 アムステルダムの街中の喧騒を楽しみ、静かに休む。そんな楽しみができるホテルです。
Comment from Hotel Management
22-Dec-2016 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for taking the time to review Hilton Amsterdam. We are delighted to read you enjoyed your stay. Hilton Amsterdam is indeed located in a quiet, residential area, but it is in walking distance from many famous sites like the Museum square and Vondelpark.A tram stops near the hotel and will take you to any other part of Amsterdam. We cannot wait to welcome you back at Hilton Amsterdam! Kind regards, Alessio Colavecchio General Manager
4out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel in a quite location

Posted 05-Dec-2016
Stayed for a weekend had a pleasant stay. Bed comfortable. Ask for a canal view. Room a little tired. I would have thought that the Hilton would provide toothbrush, toothpaste, razor etc for the price. Breakfast very good with lots of choice. Staff helpful with information. From Airport take the train to Zuid station then its just a couple of stops on the No. 5 Tram to the Hotel. You can also take the No.5 tram to Amsterdam Central about 20 mins.
Comment from Hotel Management
06-Dec-2016 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for choosing to stay with us and reviewing Hilton Amsterdam. It is a delight to read you had a pleasant stay with us. Indeed, our hotel provides you with beautiful canal views. We are pleased to read you enjoyed our breakfast buffet. We know how important it is to start a new day with something fresh and delicious! Our sincere apologies that not all of our facilities met your approval. Please rest assured your concerns have been shared with all relevant departments for future developments. We are looking forward to welcoming you back with us again at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager
4out of 5
Recommended
for Everyone
by A verified traveller

Weekend break in Amsterdam

Posted 02-Dec-2016
The hotel was very good,as you would expect from a Hilton hotel. Just a small point had to wait for breakfast? Which was worth the wait
Comment from Hotel Management
08-Dec-2016 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for reviewing Hilton Amsterdam. We appreciate your high rate that you gave our hotel. Please feel free to contact us if you have any feedback. We are looking forward to welcoming you back with us in the near future. Kind regards, Alessio Colavecchio General Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Saudi Arabia

Wonderful stay

Posted 26-Nov-2016
Pros: The staff was super nice :) The room size, Housekeeping, The bar, Half Moon Lounge, Bike rental service.
Location: Close to the museums quarter and Vondelpark.
I spent a lovely seven nights 'October 2nd-9th' in Hilton Amsterdam, it was amazing experience ! The room was clean and very comfortable, The breakfast was really nice. The restaurant and the bar were both excellent, I enjoyed the fabulous Half Moon Lounge. The hotel is located in a very calm area. It was quiet and extremely peaceful but very close to the museums quarter and the glorious Vondelpark. Hilton Amsterdam features a bike rental service, which is a good and a fun alternative for public transport. Definitely gonna choose Hilton Amsterdam for my next visit :)
Comment from Hotel Management
28-Nov-2016 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for taking the time to review Hilton Amsterdam. We are delighted to read that you experienced your stay to be amazing. Hilton Amsterdam is indeed located in a quiet, residential area, but it is in walking distance from many famous sites like the Museum square and Vondelpark. As you already mentioned, our hotel provides you with a bike rental service. This is the typical way how the Dutch explore the city! It is a pleasure you enjoyed our breakfast at Roberto’s, which is one of the best Italian restaurants in Amsterdam. We cannot wait to welcome you back at Hilton Amsterdam! Kind regards, Alessio Colavecchio General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Alles top

Posted 21-Nov-2016
Hier stimmt wirklich alles: Kostenlose Parkplätze am Sonntag, schöne Lobby, große Zimmer mit schöner Aussicht und sogar ein bisschen Geschichte mit John Lennon und seiner damaligen Verlobten Yoko. Das Hotel ist gut gelegen. Im Sommer lädt der Park und die Außenterasse direkt an der Gracht zum Verweilen ein. Der Empfang war überragend freundlich. Das Mobiliar ist gut. Alles ist sauber. Beim Frühstück waren alle sehr schnell und das Frühstück selbst sehr üppig. Es wurden sogar frische Pfannkuchen mit Erdbeeren (im Winter!) am Tisch serviert. Das Mobilfunknetz von T-Mobile NL ist gut erreichbar und das WiFi mit 27 MBit recht flott.
Comment from Hotel Management
24-Nov-2016 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for choosing to stay with us and leaving a review of Hilton Amsterdam. It is a delight to read you enjoyed your stay. Your lovely comments regarding our Front Office Team Members will be shared within our team. Indeed, Hilton Amsterdam is known for its iconic history like the ‘Bed-in for Peace’ protest of John Lennon and Yoko Ono. We are pleased to read your compliments regarding breakfast, we know how important it is to start your day with a fresh and delicious meal. We are looking forward to welcoming you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Nov-2016
完全なアメリカンスタイルで機能的だが、アムステルダムらしさに欠ける。静かな環境でコンセルトヘボウや美術館に徒歩圏内だが、周囲にはレストランはない。スタッフは皆、フレンドリーで親切。
Comment from Hotel Management
24-Nov-2016 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for taking the time to review Hilton Amsterdam. As you already mentioned, our hotel is indeed located just outside the busy city centre, in a nice, relaxing and quiet residential area yet a short walk away from many famous site like the Museum Square. A tram stops near the hotel and will take you to every other part of Amsterdam. Thank you for your kind comments regarding our Team Members, who take great pride in delivering a high level of service to our Guests. Please be informed that besides Roberto’s, there are a few restaurants in walking distance of our hotel. For your next visit we have a concierge that would be delighted to advice you on restaurants in the neighbourhood. We are looking forward to welcoming you back with us at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager