Ratings based on 811 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ordentliches Hilton Hotel, wenig zu bemängeln

Posted 09-Feb-2016
Von außen eher nicht so schön innen guter Standard. die Preise für Service und Speisen und Getränke sind auf hohem 5Sterne Niveau. Die Lageist ruhig, allerdings in der Einflugschneise des Flughafens
3 out of 5
Recommended
for Everyone
by A verified traveller from Amsterdam

Mooi hotel , niet ideaal qua ligging

Posted 08-Feb-2016
Het is een mooi hotel dat zeker. Het personeel is netjes en vriendelijk. De douchevloer liep in mijn kamer niet goed af waardoor de hele vloer met water lag , omdat dit blijkbaar langs het douchegordijn is gegaan.. De ligging is ook niet perfect wel een stukje lopen naar de tram/bus.
5 out of 5
Recommended
for Everyone
by A verified traveller from uK

Superb Hotel

Posted 31-Jan-2016
An excellent hotel Staff are attentive without being overbearing. There is a very nice gift shop and cafe ( though cafe is only open Mon-Fri and gift shop in the mornings). The only drawback is the broadband which is rather poor in the rooms. Can't wait to go back
Comment from Hotel Management
03-Feb-2016 by Alessio Colavecchio, Hotel Management
Dear Fiona, Thank you for taking the time to describe your impressions after staying at Hilton Amsterdam. It's a delight to read that you experienced our passionate Team Members to be attentive without being overbearing. We have shared your praise with our teams from the Half Moon Lounge and Issimo, which was warmly received. We also almost can't wait to welcome you back with us. Kind regards, Alessio Colavecchio Hotel Manager
3 out of 5
by A verified traveller from Bielefeld

Posted 10-Jan-2016
Sehr Langweiliges Hotel mit nicht so Freundliches Personal. Essen und Frühstück mittelmäßig und Sehr Teuer. Parkplatz unverschämt Teuer,weiß keiner warum? Zimmer Komfort 0815 Mehr Geld für Kanal blick,Lachnummer Rezeption kein Deutsch oder Griechisch Ha ha ha. Aber Ein Sehr schöne Stadt.
Comment from Hotel Management
25-Jan-2016 by Alessio Colavecchio, Hotel Management
Dear Charalampos, Thank you for taking the time to describe your impressions after staying at Hilton Amsterdam. We are sorry to read that our facilities and services did not entirely meet your approval and for the inconvenience this has caused you, we would like to apologize. I would like to inform you that on our car park we offer the same hourly parking fee as in the surrounding area, according to the request of the City Council of Amsterdam. Since most of our guests arrive by plane, we decided not to include the parking in our rates, as this would not be fair to guests not using this facility. For visitors the same rules apply as for local guests. We hope to be able to prove you during a future stay that we do deliver the passionate and friendly hospitality that other reviewers value so highly. Yours sincerely, Alessio Colavecchio Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Excellent hotel near public transportation

Posted 10-Jan-2016
Pros: Great breakfast, friendly and very accommodating staff, a few extra perks, lovely setting, quiet. Pretty much everything!
Location: The location is an easy walking distance or a short tram ride from all the major sites and located along a canal as well.
Stayed 2 nights and were able to check in when we arrived from overseas before noon, which was very accommodating. Took the tram and easily walked to hotel, even with luggage. The breakfast buffet was top notch.
Comment from Hotel Management
25-Jan-2016 by Alessio Colavecchio, Hotel Management
Dear Ann, Thank you very much for your review here on Expedia. It's a delight to read how you enjoyed Hilton Amsterdam and that our passionate Team Members contributed to that. As you already mentioned, Hilton Amsterdam is indeed just outside the hustle and bustle of the busy city center and located very closely to the Van Gogh museum, the Stedelijk museum and the Rijksmuseum; which are all within walking distance. We hope to have the chance to welcome you back with us in the near future. Kind regards, Alessio Colavecchio Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from wigan

Classy but not stuck up

Posted 05-Jan-2016
A great hotel near to the tram stop for easy access to the main town & airport . The staff were superb especially the breakfast staff . Would definitely stay there again , nudge nudge wink wink
Comment from Hotel Management
25-Jan-2016 by Alessio Colavecchio, Hotel Management
Dear Vanessa, Thank you for filling out a review of your stay at Hilton Amsterdam. Our passionate Team Members are proud to read that you mention them to be superb. It's a reward for their dedicated service that you would definitely stay here again. As you already mentioned we have very easy access to the nearest tram stop and many great sites like Museum Square and Vondelpark are within walking distance. We hope to welcome you back in the near future. Kind regards, Alessio Colavecchio Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice location and a short walk to the museum aeea

Posted 05-Jan-2016
Very nice hotel and staff were excellent. Bar is a little pricey but so close to town don't bother with it if you don't have too.
Comment from Hotel Management
25-Jan-2016 by Alessio Colavecchio, Hotel Management
Dear James, Thank you very much for taking the time to leave a review of our hotel on Expedia. We are delighted to read that you enjoyed your stay and that Hilton Amsterdam's Team Members treated you excellent. They take great pride in providing passionate service with a smile. Your feedback regarding the price in our bar is appreciated and I would like to inform you that we are taking actions to increase the value. We hope to welcome you back with us in the near future. Kind regards, Alessio Colavecchio Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel

Posted 04-Jan-2016
Gorgeous hotel in a quiet location but only 15 mins from the city centre. The reception and bar staff are second to none and we had the best service we have ever had in a hotel. Can't wait to return.
Comment from Hotel Management
28-Jan-2016 by Alessio Colavecchio, Hotel Management
Dear Jane, We would like to thank you for your kind words here on TripAdvisor. We are delighted to read how you mention Hilton Amsterdam to be a 'gorgeous hotel'. Our passionate Team Members are extremely proud that you have found them to be second to none. We also can't wait to welcome you back to Hilton Amsterdam. Kind regards, Alessio Colavecchio Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jan-2016
Pros: -Ausblick
Location: -5 Minuten zur Straßenbahnstation, dann 20 Minuten in die Innenstadt -ruhige Gegend etwas außerhalb der Innenstadt
-allgemein sehr gutes und schönes Hotel, jedoch teilweise schon etwas in die Jahre gekommen -am Ende wurden noch Steuern oder ähnliches für den Aufenthalt fällig die für unsere drei Übernachtungen unserem Empfinden nach sehr hoch ausfielen (über 20€) und davon war vorher auch nichts zu lesen -sehr schöner Ausblick (Zimmer im 4. Stock)
Comment from Hotel Management
28-Jan-2016 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for taking the time to describe your impressions after staying at Hilton Amsterdam. It's great to read that you liked your stay in general and the view from your room. We are, like all hotels in Amsterdam, indeed required to charge a city tax, which is currently 5%, which we need to pay directly to the municipality of Amsterdam. Your feedback is highly appreciated and most definitely taken in consideration for further developments. We hope to be welcoming you back with us in the near future. Kind regards, Alessio Colavecchio Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Amsterdam

Tolles Hotel

Posted 03-Jan-2016
Das Frühstück ist toll, jeder einzelne Mitarbeiter des Hiltons ist zuvorkommend und überaus freundlich. Das Zimmer war immer sauber und ein paar Euros für den Kanalblick zu bezahlen, lohnt sich!
Comment from Hotel Management
25-Jan-2016 by Alessio Colavecchio, Hotel Management
Dear Kristina, Thank you very much for your review here on Expedia. It gives us great pleasure to read your kind words about the breakfast served in Roberto's Restaurant and our passionate Team Members. They take great pride in providing excellent service. As you already mentioned, we are indeed located just outside the hustle and bustle of the busy city center in a nice and quiet residential area with beautiful canal views. We hope to welcome you back at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio Hotel Manager