Ratings based on 988 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, rooms are a bit old, but cozy.

Posted 25-Apr-2017
Pros: Lounge on 10th floor
Cons: Room décor
Location: A bit far from the action.
Great hotel, clean, friendly staff, good food. In a rich area.
Comment from Hotel Management
26-Apr-2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on Expedia. It is a delight to read you enjoyed your stay with us. Indeed, our hotel is located just outside the hustle bustle of the city centre in one of the most luxurious and residential area of Amsterdam, within walking distance of many famous sites. A tram stops near the hotel and will take you to every other part of Amsterdam. We are pleased to read you enjoyed spending your time at the Executive lounge where you can have an amazing 360-panoramic view over Amsterdam. Your lovely compliments about our Team Members, who always take great pride in providing the best service possible, have been communicated to the whole Team. We cannot wait to welcome you back at Hilton Amsterdam in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from West Midlands UK

Great hotel close to all the visitor attractions

Posted 15-Apr-2017
A wonderful hotel which is ideally placed for Amsterdam's public transport, making all the city's attractions easily accessible. A quiet location next to a canal and set back from the road. Excellent rooms, lounge area, friendly helpful staff and a wonderful breakfast buffet We loved this Hilton and can't wait to visit again. Well recommended.
Comment from Hotel Management
18-Apr-2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on Expedia. It is a pleasure to read you enjoyed your stay with us and that you enjoyed the beautiful canal views from our hotel. Indeed, our hotel is located just outside the hustle bustle of the city centre, in a quiet residential area within walking distance of many famous sites. As you already mentioned, a tram stops near the hotel and will take you to every other part of Amsterdam, which you would like to discover. We are happy to read you enjoyed your breakfast at Roberto’s. We know how important it is to start your day with something fresh and delicious! We look forward to welcome you back with us again in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from amsterdam

Nice hotel short trqm ride to city centre.

Posted 15-Apr-2017
Staff and facilities were excellent. Very clean. Staff very helpful with information on transport and locations to visit.
Comment from Hotel Management
18-Apr-2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for describing your impressions of your stay with us. It is a delight to read you enjoyed your stay at our hotel. We appreciate your compliments regarding our Team Members, who always take great pride in providing the best service possible. Knowing you experienced it yourself validates our efforts to make every Guest feel happy and taken care of. Your comments have been shared with everyone. We cannot wait to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Nice hotel a shortish walk to central Amsterdam

Posted 05-Apr-2017
Cons: Keep the gym open after 1600 on weekend
Location: Not a lot to do around the hotel however a short walk to cafe/restuarants.
Speedy check in but i was too late for the bar food at 22.35hrs:( Clean rooms very comfy bed. could not use the gym on Sunday due to it closing at 1600!! Great for buisness trips
Comment from Hotel Management
07-Apr-2017 by Alessio Colavecchio , Hotel Management
Dear Guest, We would like to thank you for sharing your experience here on Expedia. It is a delight to read you enjoyed your stay with us. Indeed, our hotel is located just outside the hustle bustle of the city centre in a quiet residential area, within walking distance of many famous sites and good restaurants. A tram stops near the hotel and will bring you to every other part of Amsterdam. We would like to thank you for your feedback regarding the opening hours of the gym. Your feedback has been communicated to the relevant departments. Your lovely compliments about our Team Members, who always take great pride in proceeding a fast check-in have been communicated to the Team. We are looking forward to welcoming you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel and Staff

Posted 14-Mar-2017
Pros: The location and staff.
Cons: There are 3 computers and 2 printers in the media room, with only one of the computers attached to a printer.
Location: There are several restaurants in the area, along with a neighborhood grocery store, pharmacy and bakery.
We really enjoyed our stay at the Hilton Amsterdam. It was an excellent choice for us and we would definitely stay here again. The staff adequately prepared us for our travels by providing information regarding transportation,restaurants, nearby pharmacy and other necessities. It was evident that staff was well trained in serving the public. The hotel lobby decor and roominess gave a great impression. The interaction with the staff was welcoming and inviting. With our first stay we were given a room that had a front view from the hotel and when we returned a day later we were given a canal view, both excellent views. The rooms were clean and the staff accommodating.
Comment from Hotel Management
17-Mar-2017 by Alessio Colavecchio , Hotel Management
Dear Guest, Thank you for describing your impressions of your stay at Hilton Amsterdam. It is a pleasure to read you really enjoyed your stay at our hotel and that you enjoyed the beautiful canal views over the hotel’s its own marina. Indeed, our hotel is located just outside the hustle bustle of the city centre, in a quiet residential area within walking distance of many famous sites and good restaurants. A tram stops near the hotel and will take you to every other part of Amsterdam, which you would like to discover. We appreciate your kind compliments about our Team Members, who always take great pride in providing excellent service. Your compliments have been shared with everyone. We cannot wait to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Morristown, NJ

Excellent staff, a little dated

Posted 21-Feb-2017
The staff at the hotel was excellent. Very helpful in getting around and with recommendations and even when I needed something after my stay. The hotel was clean and the setting by the canal serene. The rooms were a little small and dated, but I would recommend it.
Comment from Hotel Management
22-Feb-2017 by Alessio Colavecchio, Hotel Management
Dear Guest, We would like to thank you for your kind words here on Expedia. It is a pleasure to read you enjoyed your stay with us and the canal views over the marina. We appreciate your compliments regarding our Team Members, who always take great pride in providing the best service possible. Knowing you experienced it yourself validates our efforts to make every Guest feel happy and taken care of. Your compliments have been shared within the Team. We look forward to welcoming you back at our hotel in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Really comfy

Posted 19-Jan-2017
Really comfy room, excellent and helpful staff. Great breakfast. Check out time very flexible
Comment from Hotel Management
20-Jan-2017 by Alessio Colavecchio, Hotel Management
Dear Guest, Thank you for your kind words here on Expedia. We appreciate your kind comments regarding our Team Members, who take great pride in delivering a high level of service to our Guests. This has been shared within our team. We are looking forward to welcoming you back with us again at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Israel

Lovely hotel. Highly recommended

Posted 06-Jan-2017
Pros: The staff, the rooms, great breakfast.
Cons: nothing!
Location: The hotel is a bit far from the center but we took the 16 Tram which is 5 minutes away and in 10 minutes ride we were in the center.
We were greeted by a lovely staff, very helpfull. The hotel is great, te bed is amazing - slept like a baby :-) The executive floor has lots to offer - snacks and drinks. great treat.. Breakfast is also a treat, loved the variety and the lovely service. We loved the hotel, hope to return next year!
Comment from Hotel Management
09-Jan-2017 by Hilton Amsterdam, Hotel Management
Dear Guest, We would like to thank you for taking the time to review your stay at Hilton Amsterdam. It is a delight to read your kind words regarding your stay with us. We appreciate your compliments regarding our Team Members, who always take great pride in providing the best service possible. Knowing you experienced it yourself validates our efforts to make every Guest feel happy and taken care of. We will make sure to share your compliments with everyone. Indeed, our hotel is located in a quiet, residential area within walking distance from many famous sites. A tram stops near the hotel and will take you to every other part of Amsterdam. We cannot wait to welcome you back with us in the near future! Kind regards, Alessio Colavecchio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Falkirk

Close to all amenities

Posted 31-Dec-2016
Great hotel close to the city centre, within walking distance to the museum quarters any beyond. First class service.
Comment from Hotel Management
02-Jan-2017 by AlessioColavecchio, Hotel Management
Dear Guest, Thank you for reviewing Hilton Amsterdam. Indeed, our hotel is located very centrally as the perfect base to explore Amsterdam. A tram stops near the hotel and will take you to every other part of Amsterdam. We are very honoured to read your lovely comments regarding our Team Members, who always take great pride in providing the best service possible. We are looking forward to welcoming you back with us at Hilton Amsterdam in the near future. Kind regards, Alessio Colavecchio General Manager
4 out of 5
by A verified traveller

Posted 20-Dec-2016 on Hotels
Comment from Hotel Management
22-Dec-2016 by General Manager, Hotel Management
Dear Guest, We would like to thank you for reviewing Hilton Amsterdam. We are very happy with your high rate that you gave our hotel. Every review is a valuable source for our continuous development. We are looking forward to welcoming you back with us in the near future. Kind regards, Alessio Colavecchio General Manager