Highly Recommended: Great staff and service!
Our stay with Bilderberg was fantastic. We stayed for 4 nights in total. The front staff at check-in were very helpful and friendly, always providing great advice. On occasions, we had queries that they were unsure of, but they always helped us search the internet for the best solution and routes possible. It is worth a mention that the 'bell-boy' always provided exceptional recommendations regarding food joints nearby.
There was, however, one issue. On our last night, the toilet lights switched off around 11pm, and therefore, we were unable to shower as the toilet was pitch dark. Upon calling the front desk, the reception staff promptly examined our room. He told us that there was nothing he could do as it was quite late in the night. I felt that in this aspect, the hotel fell short of the expectation I had held them (so highly) to because they could have offered another room. That being said, the toilet issue was resolved the next morning at 9am.
Overall, very good experience staying at the hotel. Nice and comfortable beds, and we all had a very good rest. The rooms were clean, the toilet was bright, the staff was most helpful and the toiletries were of good quality (L'occitane).
The hotel is also closely located to the tram stops (about 5-7 mins walk), so transport is not an issue (especially if you get the 24 hour passes at 7.5 EUR).